Windows 8 slow, 100% disk usage - Page 3

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akadev Posted messages 35 Status Membre 11
 
What did the command return? "Refresh your PC without affecting the files"
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Gobaar Posted messages 42 Status Membre 3
 
It's giving me an error, unable to update your system... I'm going crazy...
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Anonymous user
 
Hey
can you give me the exact model of your PC, please?
and also let me know which antivirus is installed, I don't think you answered that?
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Gobaar Posted messages 42 Status Membre 3
 
This is a DELL VOSTRO 3650, and I have the basic antivirus provided with Windows Defender.
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Gobaar Posted messages 42 Status Membre 3
 
I am sharing a link with my Performance graphs: http://imagik.fr/view-rl/52075
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akadev Posted messages 35 Status Membre 11
 
If I were in that situation, I would back up my data (or check my backup) and reformat. Of course, I would need to reinstall everything...
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Anonymous user
 
you only have 2 gigabytes of RAM on this PC :-(
wait, I'm going to take a look!
system restore isn't working?

your PC wasn't lagging at first, try using a restore point (if Windows has created any)
https://www.commentcamarche.net/informatique/windows/147-restaurer-windows-avec-les-points-de-restauration/
have you done all the updates and restarted the machine?
malware and adware didn't detect anything, but that doesn't mean anything, we need to push the diagnosis, I think Aunt Elise is better at this than me for diagnostics?
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Gobaar Posted messages 42 Status Membre 3
 
I don't know why, but Windows won't restore the system, even in safe mode, it doesn't work. I think I'm going to back everything up and reinstall everything, no choice...
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Gobaar Posted messages 42 Status Membre 3
 
Yeah, I hadn't thought of that, I'm going to back up my data and try it!
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Anonymous user
 
ok
you have the option:
You will be prompted to save your files, if necessary, select the option Yes, save my personal files
keep us posted if it works, because on Asus, they are not capable of making functional support, even when they are the ones who manufacture and sell it!?
I am eagerly awaiting the release of Windows 8.1, I can already imagine the chaos :-)
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Gobaar Posted messages 42 Status Membre 3
 
Well, I've tried everything and it's not working! It says that a file could not be loaded and that it can't restore factory data... Long live Dell PCs! This is the last time I buy something online...
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 798
 
Re,

Download here: Junkware Removal Tool

!!! Do not click on Download !!!, just wait for the download window to appear for confirmation

Save this file to your desktop.

Close all your browsers

On XP, double-click the icon and press a key when prompted.
On Vista/7/8, right-click and Run as administrator.

NB: The desktop will disappear for a moment, this is normal.

Let the program work, do not touch anything

Post the report generated at the end of the analysis.

Tutorial: http://hackinginterdit.blogspot.fr/2013/02/junkware-removal-tool.html

Best regards

--
"The little I know, it is thanks to my ignorance that I owe it" (Sacha Guitry)
No responses from 5-6 PM, thank you for your understanding :)
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Anonymous user
 
Hello Aunt Elise
you didn't send her the download link for JRT ;-)
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 798
 
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Gobaar Posted messages 42 Status Membre 3
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Outil de suppression de junkware (JRT) par Thisisu
Version : 6.0.4 (10.06.2013:1)
OS : Windows 8 x64
Exécuté par Anthony le 12/10/2013 à 12:51:30,34
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Valeurs de registre

~~~ Clés de registre

Supprimé avec succès : [Clé de registre] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3027408112-2255727695-3350152873-1001\Software\SweetIM

~~~ Fichiers

~~~ Dossiers

Supprimé avec succès : [Dossier] "C:\Users\Anthony\appdata\local\cre"

~~~ Les journaux du visionneur d'événements ont été nettoyés

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Le scan a été complété le 12/10/2013 à 13:01:57,38
Fin du journal JRT
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Gobaar Posted messages 42 Status Membre 3
 
Great, I'm going to have fun with Dell's customer service!! =)
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 798
 
you can still try this:

start the pc in safe mode, command prompt and type this:

sfc /scannow

--
"The little I know, I owe it to my ignorance" (Sacha Guitry)
No responses from 5-6 PM, thank you for your understanding :)
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Gobaar Posted messages 42 Status Membre 3
 
Already done, but it hasn't changed anything...
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 798
 
Have you also done a disk check:

chkdsk /f /r
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Gobaar Posted messages 42 Status Membre 3
 
I just ran a chkdsk, what do the "/f /r" changes?
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 798
 
the search and repair of defective sectors.
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Gobaar Posted messages 42 Status Membre 3
 
I launched the command and now it's stuck at 27%.
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Gobaar Posted messages 42 Status Membre 3
 
Return to sender, yeah, but make sure I find a replacement PC... because in my opinion, the customer service must be incredibly slow!
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Gobaar Posted messages 42 Status Membre 3
 
How do I cancel chkdsk and return to Windows?
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Gobaar Posted messages 42 Status Membre 3
 
Every time it restarts, it triggers a chkdsk; can't we cancel it?
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 798
 
try to start in safe mode, command prompt.

--
"The little I know, I owe it to my ignorance" (Sacha Guitry)
No responses from 5-6 PM, thank you for your understanding :)
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tanteelise Posted messages 28171 Registration date   Status Contributeur Last intervention   4 798
 
regedit

--
"The little I know is due to my ignorance" (Sacha Guitry)
Absence of responses from 5-6 PM, thank you for your understanding :)
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