Norton renewal refusal

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iris7548 Posted messages 1 Status Member -  
hubertaaz Posted messages 9007 Status Security Contributor -
Hello,

my Norton subscription expired at the beginning of June. I did not renew it, and Norton was unable to do so automatically because my bank details are no longer valid. I uninstalled the Norton program from my computer and subscribed to a free antivirus software.
Normally, I should be at ease and not receive repeated and alarming reminders from Norton. Who can help me permanently remove Norton from my computer and stop suffering what can only be termed "commercial harassment"? Thank you in advance.

2 answers

  1. Injhall Posted messages 5842 Status Member 1 032
     
    You didn't uninstall Norton???

    --

    "Your time is limited, don't waste it living someone else's life" (Steve Jobs, co-founder and former CEO of Apple)
    0
    1. iris7548
       
      Thank you, I uninstalled it and everything is back to normal. Nice of you to respond so quickly.
      0
  2. hubertaaz Posted messages 9007 Status Security Contributor 1 631
     
    Hello,

    First, you need to unsubscribe from Norton: https://support.norton.com/sp/fr/fr/home/current/solutions/kb20090818144126EN

    Then you need to completely uninstall your version of Norton as indicated in this article: https://www.commentcamarche.net/faq/7367-desinstaller-proprement-liens-et-astuces#norton-antivirus-et-norton-internet-security

    Best regards

    --
    He who asks a question is a fool for five minutes; he who never asks is a fool for life.
    (Chinese proverb)
    0
    1. iris7548
       
      Thank you for your effective response. I solved my problem, great!
      0
    2. hubertaaz Posted messages 9007 Status Security Contributor 1 631
       
      You're welcome, it's my pleasure!

      Take care.
      See you!
      0