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Avast disables itself automatically

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mellark Posted messages 43 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

Since yesterday, this is the second time my antivirus, Avast, has disabled itself without me noticing. Yet it indicates that everything is fine! I noticed the problem in the Windows Security Center.
Last night, to fix it, I went to "Programs," "Avast," and then "Repair," but this morning I saw that Avast had disabled itself again...
I don't know if it's due to some virus, but if someone could help me...

Thank you in advance!

Configuration: Windows Vista / Chrome 27.0.1453.110

7 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hi,

    Have you checked if it's a license issue?

    ~~

    Hi,

    Download http://general-changelog-team.fr/telechargements/logiciels/viewdownload/75-outils-de-xplode/28-adwcleaner AdwCleaner (from Xplode) to your desktop.
    Run it, click on [Delete] and wait for the scan to finish (no need to do a Search beforehand).
    Once the scan is complete, a report will open. Copy/paste the content of the report into your next response by copying/pasting.
    If that doesn't work, use the site http://pjjoint.malekal.com to host the report, provide the link to the report in a new message.

    Note: The report is also saved under C:\AdwCleaner[S1].txt

    Then:

    Run an OTL scan to diagnose running programs and detect infections - The program will generate two reports OTL.txt and Extras.txt
    Provide both reports:

    You can follow the instructions on this page to assist you: https://www.malekal.com/tutorial-otl/

    * Download http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ to your desktop.
    (Under Vista/Win7, you need to right-click on OTL and choose Run as administrator)

    In the case of Avast!, do not run the program in the Sandbox (see help link above).

    * Launch OTL
    * At the top right of Quick Analysis, check "all users"
    * On OTL, under Customization, copy-paste the script below:

    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %ALLUSERSPROFILE%\Application Data\*.
    %ALLUSERSPROFILE%\Application Data\*.exe /s
    %APPDATA%\*.
    %APPDATA%\*.exe /s
    %temp%\*.exe /s
    %SYSTEMDRIVE%\*.exe
    %systemroot%\*. /mp /s
    %systemroot%\system32\consrv.dll
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    /md5stop
    HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
    HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
    CREATERESTOREPOINT
    nslookup www.google.fr /c
    SAVEMBR:0
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs

    * Click on the Analyze button.

    * When the scan is finished, use the site http://pjjoint.malekal.com/ to send the OTL.txt report (and Extra.txt if present).
    Provide the pjjoint links pointing to these reports here in a new message.
    I repeat: provide the link to the pjjoint report here in a new message.

    DO NOT COPY/PASTE THE REPORT HERE - GIVE THE PJJOINT LINK IN A NEW MESSAGE

    --
    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
    4
    1. mellark Posted messages 43 Status Member
       
      Hello,
      Thank you for this quick response.

      No, apparently my version doesn't expire right away!

      Very well, I'm on it :)
      0
  3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Not infected.

    ~~

    Run a TDSSKiller scan: https://forum.malekal.com/viewtopic.php?t=28637&start=
    Skip the detections.
    Post the report here.

    --
    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
    0
    1. mellark Posted messages 43 Status Member
       
      Very well ;)
      0
  6. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Uninstall and reinstall Avast!.
    See what it does.

    --
    Comme l'ange que tu es, tu ris en créant une légèreté dans ma poitrine,
    Tes yeux me pénètrent,
    (Ta réponse est toujours 'peut-être')
    C'est alors que je me suis levé et suis parti.
    0
    1. mellark Posted messages 43 Status Member
       
      D'accord !
      0
  7. mellark Posted messages 43 Status Member
     
    Good evening,

    Avast is working normally, there is nothing to report.
    Thank you for your help :)!

    I am now marking the topic as resolved!
    0
  8. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    :)

    --
    Comme l'ange que tu es, tu ris en créant une légèreté dans ma poitrine,
    Tes yeux me pénètrent,
    (Ta réponse est toujours 'peut-être')
    C'est alors que je me suis levé et suis parti
    0