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IPad not recognized by my PC

cyber'info Posted messages 17 Status Member -  
 Thomas -
Hello,
please help, my iPad is not recognized by my PC (Windows 7) every time I connect the iPad to the USB port an error message appears telling me "USB device not recognized" and 1000 thanks in advance for your help

Configuration: Windows 7 / Chrome 25.0.1364.172

5 answers

  1.
    cyber'info Posted messages 17 Status Member 1
     
    Yes, of course.
    1
  2. informatique man Posted messages 314 Status Member 39
     
    Do you have iTunes installed?
    0
  3. informatique man Posted messages 314 Status Member 39
     
    iTunes recognizes the iPad?
    0
  4. cyber'info Posted messages 17 Status Member 1
     
    iTunes recognizes the iPad only via Wi-Fi but not via USB.
    0
    1. fred.ml Posted messages 4850 Registration date   Status Moderator Last intervention   5 127
       
      Re, réfléchissons : est-ce que la connexion à iTunes en mode Wi-Fi perturberait la connexion par câble à ce même PC ?
      0
    2. Thomas
       
      How so?
      0
  6. fred.ml Posted messages 4850 Registration date   Status Moderator Last intervention   5 127
     
    Hello, do these tests
    1 unplug all the USB cables that are not necessary and connect only the iPad (if it works, that's okay)
    2, turn off your PC completely, connect your iPad and start your PC afterwards, log into your Windows session and see if the iPad appears in Computer (where you can see the hard drive and CD drive) (iTunes may eventually start automatically), if this works it comes from the energy spike that the iPad causes when you connect it and it crashes the connection, there is no solution, it’s a hardware issue... it’s very rare but it happens..
    3, go to the control panel (Start menu) (iPad unplugged and iTunes closed) click on Programs and Features, in the list of programs click on iTunes then click on Repair at the top of the window. Once it's "repaired," relaunch iTunes and connect the iPad...
    -1
    2. W12
       
      Thank you very much, the third solution worked for me.
      0