Hp coolsense ne veut pas s'installer ...

Bonjour, je dispose d'un G6 et un DV6 seuelement sur tout les 2 j'essaye de mettre HP COOLSENSE mais sa refuse au moment de l'instalation ... Les deux pc sont en 64 bits ...

7 réponses

  1. Contributeur
    Bonjour,

    message d'erreur ? os ?
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    1. alors Windows 7 64 bits

      Hp CoolSense :

      There is a problem with Windows Installer package . A program run as part of the setup did not finish as expected . Contact your support personnel or package vendor .

      OK

      voila ce que sa me marque ....
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      1. Contributeur
        Both Coolsense applications require HP Support Framework to function (but coolsense 2.0 does not require HP Support Assistant)

        So please try the following:
        Install HP Support Framework: ftp://ftp.hp.com/pub/softpaq/sp56501-57000/sp56878.exe
        Reboot the PC
        Install Coolsense 2.0
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        1. merci je teste sa mais est ce normal que je telecharge a 12kb/s depuis hp ... leurs serveurs sont naze ou quoi ?
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      2. Contributeur
        ou tenter ceci :

        1) Click start
        2) Click run
        3) Type %temp% and press enter
        4) In most cases, you can safely delete the contents. If you are not sure, copy files or folders to a different location.
        5) Delete all files and folders. The ones which you are unable to delete, you can skip.
        6) Try the install process again, should work.
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        1. Contributeur
          contacte le support hp la sans message d'erreur c'est plus dur, tu as redemarré j'imagine
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