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Windows installation issue on ASUS laptop SSD

guigui59820 Posted messages 152 Status Member -  
 Serobi -
Hello everyone,

Let me explain:
I bought a Transcend SSD SSD320 of 128 GB 2.5" on topachat.com, I received it on 09/01 and installed it in my ASUS X5DIE-SX144v Intel T4500 2.3 GHz laptop, 4 GB DDR3 RAM...
Once the PC started, the BIOS recognized the SSD, and I configured it for SATA support etc. I then proceeded to install Windows 7 via USB key, but the installation gets stuck at the file decompression stage at a random percentage. An error message appears with codes like: 0x80070002 and 0x80070003. I also tried Ubuntu and it reports a defective hard drive. Before returning the product to customer service, I plugged it into my desktop PC, and everything works fine; the installation goes smoothly on both Win7 and Ubuntu via USB. So I thought of installing the OS with my desktop and then transferring the SSD to the laptop afterward. This works with Ubuntu but not with Windows 7: the PC enters a boot loop on the startup screen and recommends the system recovery tool, which fails to fix the error. Previously, I had no issues installing an OS on my HDD, but now other than Ubuntu via the desktop, I haven't had any luck.

If you can help me, that would be really nice because I've been pulling my hair out for 3 days!

Thank you in advance.

10 answers

  1.
    guigui59820 Posted messages 152 Status Member 26
     
    It works!! Thank you so much krakixx, you really helped me, hats off!
    18
  2. krakixx Posted messages 3404 Registration date   Status Member Last intervention   721
     
    Hello, there are two possible problems (to my knowledge).

    The first is the HDD tattoo. "Indeed each manufacturer tattoos their HDDs and motherboards to prevent any part changes."

    Or

    Go to the BIOS and change the hard drive mode. If it is in RAID, change it to ASCII since you have only one SSD, the RAID mode is completely unnecessary.

    Best regards?

    --
    Krakixx, at your service.
    2
  3. krakixx Posted messages 3404 Registration date   Status Member Last intervention   721
     
    Start by pressing and holding the F2 or DEL key depending on your PC brand

    Once in the BIOS, go to the HARD DRIVE section to check if the SATA hard drive configuration is set to RAID; if it is, you will need to change it according to your PC to IDE or AHCI and remove the RAID partition as it prevents the installation of a new operating system from a bootable DVD.

    You will need one of the two software listed below to delete the existing partition(s) including the hidden partition named PQSERVICE, then create a new blank primary partition (Primary)

    The problem with having a hidden partition, such as the system recovery one, is that it prevents you from installing a new version of Windows from a CD or DVD.

    What is RAID?

    RAID technology was developed by a group of researchers at the University of Berkeley (California) in 1987. They studied the possibility of making two or more hard drives recognized as a single unit by the system. They achieved a storage system with significantly better performance than that of single hard drive systems, but with very poor reliability. The researchers then turned to redundant architectures to improve the fault tolerance of the storage system.

    Now you are enlightened, how do we modify RAID in the BIOS?

    Once in the BIOS, you need to go to the appropriate section according to your BIOS brand

    Normally, it should be found in the IDE property

    But what should I do to make the modification?

    You must replace RAID with IDE because AHCI may have compatibility issues if your motherboard was designed for Windows XP

    There are several options depending on the BIOS brands

    AHCI: Advanced Host Controller Interface

    The Advanced Host Controller Interface (AHCI) is a hardware mechanism that allows the software layer to communicate with SATA devices such as host bus adapters, designed to provide faster transfer speeds and features not offered by standard ATA controllers, such as hot swapping or NCQ.

    The specifications are currently at version 1.2 (July 2007)

    AHCI is natively supported by Microsoft Windows Vista, Microsoft Windows 7, and by Linux starting from kernel 2.6.19. Older operating systems require drivers developed by the host bus adapter manufacturer to support AHCI.

    If you encounter compatibility issues with this mode, replace it with IDE

    "If you buy a pre-assembled computer from any brand, there is a tattoo"

    Krakixx, at your service.
    2
    1. guigui59820 Posted messages 152 Status Member 26
       
      Sorry, but what am I supposed to do with this?
      0
    2. guigui59820 Posted messages 152 Status Member 26
       
      Am I doing as described in the tutorial?

      http://www.tutoriaux-excalibur.com/seven-news/partitionner-et-formater-votre-disque-dur-11/modification-du-bios-et-formatage-du-disque-dur-28/
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    3. krakixx Posted messages 3404 Registration date   Status Member Last intervention   721
       
      YES
      0
    4. guigui59820 Posted messages 152 Status Member 26
       
      Are you sure that the manipulation won't damage my SSD?
      0
    5. krakixx Posted messages 3404 Registration date   Status Member Last intervention   721
       
      I'm sure I did it on my computer.
      0
  4. guigui59820 Posted messages 152 Status Member 26
     
    First of all, thank you for your help krakixx,

    As for the tattoo, I have never heard of it with ASUS, also I don’t know if it’s proof but the 500 GB HDD works in the desktop PC, so it might not be "tattooed"! I’m not really sure

    Regarding the second option, in my BIOS (which is up to date) there is no mention of "RAID" or "ASCII".

    Thank you.
    1
  6. epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
     
    Tattoo? As long as you haven't changed the motherboard, the problem doesn't arise. Why use a USB drive and not burned recovery DVDs? Does the USB drive contain the recovery provided with the laptop? If so, enter the BIOS to try setting that USB as "First boot device."

    --
    Respect is a virtue. Writing in correct and understandable French is a way to respect those who read you and help you.
    1
    1. guigui59820 Posted messages 152 Status Member 26
       
      I also tried with a Windows DVD and the problem persists. Moreover, I read that there is less chance of having an error when using a USB drive. The USB drive is properly set as the first boot device.
      0
    2. epango Posted messages 37195 Registration date   Status Member Last intervention   4 270
       
      It's not about having a Windows DVD, but rather DVDs containing the recovery partition as you were likely asked at the time of the first setup. In the brands I know, the utility to burn these DVDs is automatically triggered to prompt you to burn the DVDs during the first boot. Since these are generally OEM versions of Windows, if you use a different medium, the product key may not match the OS.
      0
  7. guigui59820 Posted messages 152 Status Member 26
     
    Ultimately, no, it’s not working:

    Following the tutorial, the installation went smoothly, but the PC didn’t reboot by itself; I had to do it manually, and then Windows wouldn’t start, and the PC was very slow and lagging. So I thought it was due to this issue during the restart, and I tried the installation again by following the tutorial, but it never succeeded; the same errors occurred when decompressing the Windows files...
    1
  8. guigui59820 Posted messages 152 Status Member 26
     
    So today I reset my BIOS to default, reinstalled my 500 GB HDD (1 OS partition of 119 GB and 1 DATA partition of 346 GB) and reinstalled my Windows 7 Home Premium OA and activated it. I purchased this item that allows me to replace the DVD drive in a laptop with a hard drive. This way I will have my 128 GB SSD for everything to install and my 500 GB HDD for my data and multimedia files. I plan to clone my HDD to my SSD, I found the software: Paragon Migrate OS to SSD 2.0 which costs €15 per license and seems to work better than free software, but I would like to know if it is good before purchasing.

    Do you think what I want to do is feasible? Thank you in advance.
    1
  9. guigui59820 Posted messages 152 Status Member 26
     
    Hello, as I am currently not receiving any responses and my issue remains unresolved, I am persistent and am providing you with some additional information so that someone can assist me.

    Here is my 128 GB SSD on Partition Wizard, it currently consists of a single primary NTFS partition: http://hpics.li/7625fdd
    I performed a Surface Test, here are the results: http://hpics.li/d643fb7

    I then used a USB stick containing the latest version of Ubuntu and booted the system from the USB (without installation), the disk is recognized: http://hpics.li/1860a60 and http://hpics.li/4b18aa8

    I then attempted to install Ubuntu on the SSD by deleting all its content (which is nothing): http://hpics.li/354ad2e and http://hpics.li/6291789
    I then received this message (whether I reply yes or no, the outcome is the same): http://hpics.li/7cc05c4

    The installation progresses... http://hpics.li/7fce0b2 then an error message appears: http://hpics.li/801a929 [Errno 30] Read-only file system the disk then appears as follows: http://hpics.li/71e6ec1

    If someone can help me, thank you in advance.
    1
  10. krakixx Posted messages 3404 Registration date   Status Member Last intervention   721
     
    Hello, we're going to try to resolve the issue on Windows and not Linux.

    A simple question: is your processor compatible with X64?

    Also, is your PC a store-bought computer? If so, the problem may come from the tattooing. Manufacturers tattoo their motherboards and HDDs to prevent them from being changed. If the motherboard doesn't detect the tattoo on the HDD, it will refuse to read the HDD. So installation, etc., becomes impossible.

    You can perform a CMOS (reset BIOS) to install your Windows. Yes, I had the same problem as you; the CMOS and installation via a USB stick solved my problem, which is similar to yours.

    If possible, I would like to know the error code that you get at the time of the Windows installation. Otherwise, reducing the RAM during installation might indeed be the problem.

    So I advise you to do a CMOS, change the RAM stick slots, boot Windows from a USB stick, and format your SSD through the Windows installer. If you have the 100MB system partition, the installation should proceed normally.

    --
    Krakixx, at your service.
    1
    1. guigui59820 Posted messages 152 Status Member 26
       
      Thank you Krakixx for helping me.

      My processor is indeed compatible x64.

      My ASUS X5DIE PC was indeed bought at Boulanger so tattoo probable or at least possible.

      I would like to try a BIOS RESET, by the way if you can explain how to do it, I have this tutorial: http://www.depannetonpc.net/fiches-pratiques/lire_37_1_reinitialiser-les-parametres-du-bios-clear-cmos.html but is it the same for my laptop?

      As for the error codes, I published them previously, I think I had 2 or 3 different ones: I remember 0x80070002 and 0x80070003.

      What do you advise regarding the RAM, I thought of leaving only one 2 GB DDR3.
      And before booting from the USB key, how should I prepare my SSD with Partition Wizard? as NTFS primary or logical, should I make several partitions??

      As for the 100 MB partition, in my previous attempts, it was indeed created as well.
      Thank you very much.
      0
    2. krakixx Posted messages 3404 Registration date   Status Member Last intervention   721
       
      So a laptop becomes problematic... I don't know at all how to do it on a laptop because there are models where you can do a CMOS reset and others where you can't. Asus tattoo;

      According to the error codes, an installation with an English version of Windows should resolve the problem.

      2GB yes, that's fine.

      To boot from a USB stick you have this tutorial: https://www.commentcamarche.net/informatique/windows/187-creer-une-cle-usb-bootable-de-windows-10/

      For the SSD you prepare it directly during the Windows installation. Usually NTFS PRIMARY. 1 partition is sufficient.

      So try all that and keep me updated.
      0
    3. guigui59820 Posted messages 152 Status Member 26
       
      Ok ok, thanks. I have an OEM key to activate Windows Home Premium 64 bits. So I'm downloading Windows on this page in English? https://www.winmacsofts.com/telecharger-limage-iso-de-windows-7-depuis-le-site-de-microsoft/ I also saw this page with SP1: https://www.winmacsofts.com/iso-windows-7-sp1-telechargement-officiel/

      Is it better if I take the base version?

      Sorry for all these little details, but I've tried so many things that I feel like it's on a small detail that it might be stuck.
      0
    4. krakixx Posted messages 3404 Registration date   Status Member Last intervention   721
       
      It's better to install Windows without the service pack. Then later, update it through Windows Update.
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    5. guigui59820 Posted messages 152 Status Member 26
       
      OK thanks
      0
  11. guigui59820 Posted messages 152 Status Member 26
     
    UP ?

    Thank you in advance
    0
    1. Serobi
       
      I also have a problem with the Windows installation on the SSD. Did you solve the issue?

      Best regards
      0