Virus ralentit mon PC (PUM.UserWLoad )

Résolu
badi -  
 badi -
Bonjour,

mon pc portable rame beaucoup en particulier sur internet. Une analyse complete révèle la présence d'un verirus torjan et un PUM.UserWLoad .
meme en les supprimant ils reviennent.
Je vous demande donc s'il serait possible de m'aider pour que je me débarasse de ces virus.
merci

11 réponses

  1.
    Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    Salut,

    Faire un scan OTL pour diagnostiquer les programmes qui tournent et déceler des infections :

    Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/

    * Télécharge http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ sur ton bureau.
    (Sous Vista/Win7, il faut cliquer droit sur OTL et choisir Exécuter en tant qu'administrateur)

    Dans le cas d'Avast!, ne pas lancer le programme dans la Sandbox (voir lien d'aide ci-dessus).

    * Lance OTL
    * En haut à droite de Analyse rapide, coche "tous les utilisateurs"
    * Sur OTL, sous Personnalisation, copie-colle le script ci-dessous :

    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %ALLUSERSPROFILE%\Application Data\*.
    %ALLUSERSPROFILE%\Application Data\*.exe /s
    %APPDATA%\*.
    %APPDATA%\*.exe /s
    %temp%\.exe /s
    %SYSTEMDRIVE%\*.exe
    %systemroot%\*. /mp /s
    %systemroot%\system32\consrv.dll
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    /md5stop
    HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
    HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
    CREATERESTOREPOINT
    nslookup www.google.fr /c
    SAVEMBR:0
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs

    * Clique sur le bouton Analyse.

    NE PAS COPIER/COLLER LE RAPPORT ICI - LIRE JUSQU'AU BOUT
    * Quand le scan est fini, utilise le site http://pjjoint.malekal.com/ pour envoyer le rapport OTL.txt (et Extra.txt si présent), donne le ou les liens pjjoint qui pointent vers ces rapports ici dans un nouveau message.
    0
  3. badi
     
    bonjour,

    merci bcp pour votre réponse et pour le temps que vous me consacrez :)

    j'ai effectuer l'analyse voici les liens pour les deux fichiers :

    OTL : http://pjjoint.malekal.com/files.php?id=20130111_s10r15z14x6g6
    EXTRAS : http://pjjoint.malekal.com/files.php?id=20130111_m7b7y10q13p8

    est-ce que je dois lancer la correction?
    0
  4. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    Relance OTL.
    o sous Persfonnalisation (Custom Scan), copie_colle le contenu du cadre ci dessous (bien prendre :OTL en début).
    Clic Correction (Fix), un rapport apparraitra, copie/colle le contenu ici:

    :OTL
    [2012/12/19 14:30:11 | 000,000,000 | ---D | M] (uTorrentBar_FR) -- D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}
    F3 - HKU\S-1-5-21-2586629342-2299654491-2235787077-2268 WinNT: Load - (C:\Users\AKRA\LOCALS~1\Temp\msavvfz.com) - File not found
    [2012/12/05 03:47:49 | 000,005,068 | ---- | M] () -- D:\Users\AKRA\AppData\Roaming\AcVxzDUdaGKeNRrGknzO.exe
    [2012/12/04 18:09:21 | 000,000,000 | RHSD | C] -- D:\Users\AKRA\AppData\Roaming\WinSrv12
    [2012/11/27 22:15:53 | 000,048,640 | ---- | M] () -- C:\Users\AKRA\crss.exe
    [2012/12/10 17:28:49 | 000,000,000 | -HSD | M] -- D:\Users\AKRA\AppData\Roaming\1EAED1
    [2012/12/10 00:01:17 | 000,000,000 | -H-D | M] -- D:\Users\AKRA\AppData\Roaming\261EAED1
    [2012/10/27 20:55:17 | 000,000,000 | ---D | M] -- D:\Users\AKRA\AppData\Roaming\xsecva

    * redemarre le pc sous windows et poste le rapport ici

    ~~

    Change tes mots de passe WEB (Facebook, MSN) et jeux en ligne.
    0

  5. Vous n’avez pas trouvé la réponse que vous recherchez ?

    Posez votre question
  6. badi
     
    voici le rapport après démarrage :

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    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ui\gadgetFrame folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ui\dlg\ftd\images folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ui\dlg\ftd folder moved successfully.
    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ui\dlg scheduled to be moved on reboot.
    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ui scheduled to be moved on reboot.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\sp\spsd\images folder moved successfully.
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    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\sp scheduled to be moved on reboot.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\options\js\resources folder moved successfully.
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    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\msd folder moved successfully.
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    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\api folder moved successfully.
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    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\aboutBox folder moved successfully.
    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al scheduled to be moved on reboot.
    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb scheduled to be moved on reboot.
    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content scheduled to be moved on reboot.
    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639 scheduled to be moved on reboot.
    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome scheduled to be moved on reboot.
    Folder move failed. D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e} scheduled to be moved on reboot.
    Registry delete failed. HKEY_USERS\S-1-5-21-2586629342-2299654491-2235787077-2268\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\Load:C:\Users\AKRA\LOCALS~1\Temp\msavvfz.com scheduled to be deleted on reboot.
    D:\Users\AKRA\AppData\Roaming\AcVxzDUdaGKeNRrGknzO.exe moved successfully.
    D:\Users\AKRA\AppData\Roaming\WinSrv12 folder moved successfully.
    C:\Users\AKRA\crss.exe moved successfully.
    D:\Users\AKRA\AppData\Roaming\1EAED1 folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\261EAED1 folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\xsecva folder moved successfully.

    OTL by OldTimer - Version 3.2.69.0 log created on 01112013_125431

    Files\Folders moved on Reboot...
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\lib folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\wa\SEARCH\view folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\wa\SEARCH folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\wa\RADIO_PLAYER folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\wa\PRICE_GONG folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\wa\NOTIFICATION folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\wa\MULTI_RSS folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\wa\EMAIL_NOTIFIER folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\wa folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ui\dlg folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\ui folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\sp folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\options folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al\features folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb\al folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content\tb folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639\content folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome\CT2851639 folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e}\chrome folder moved successfully.
    D:\Users\AKRA\AppData\Roaming\Mozilla\Firefox\Profiles\bb9dgq4s.default\extensions\{05eeb91a-aef7-4f8a-978f-fb83e7b03f8e} folder moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
    Registry delete failed. HKEY_USERS\S-1-5-21-2586629342-2299654491-2235787077-2268\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\Load:C:\Users\AKRA\LOCALS~1\Temp\msavvfz.com scheduled to be deleted on reboot.
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  7. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    Malwarebyte continue à détecter le PUM ?

    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
    0
  8. badi
     
    Toujours les mêmes symptômes le pc démarre très lentement, un processus svchost.exe qui tourne à fond.
    Ci-dessous le résultat de l'analyse de malware-bytes :

    http://pjjoint.malekal.com/files.php?id=20130111_t8y9l9g12v14
    0
    1. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
       
      "Aucune action effectuée."

      tu supprimes bien ce qui est détecté ?
      0
    2. badi
       
      en fait j'ai poster le rapport avant la surpression.
      0
  9. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    Menu Démarrer / tape regedit et OK.

    A gauche, Déroule l'arborescence suivante en cliquant sur les +

    HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
    Tu as la clef Load à droite
    Y a quoi dedans ?
    Si y a C:\Users\AKRA\LOCALS~1\Temp\msavvfz.com
    Efface tout et OK.

    Redémarre le PC et fais un scan Malwarebyte.
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  10. badi
     
    Dans l'arborescence que vous m'avez donnée il n'y a pas la clef Load.

    l'analyse avec malwarebyte ne détecte aucun élément nuisible et j'ai toujours le processus svchost.exe qui tourne à fond.
    0
    1. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
       
      ha c'est résolu donc.

      pour svchost.exe c'est normal.
      0
  11. Malekal_morte- Messages postés 178136 Date d'inscription   Statut Modérateur, Contributeur sécurité Dernière intervention   24 712
     
    Sécurise ton PC !

    Important - ton infection est venue par un exploit sur site web :

    Un exploit sur site WEB permet l'infection de ton ordinateur de manière automatiquement à la visite d'un site WEB qui a été hacké, il tire partie du fait que tu as des logiciels (Java, Adobe Reader etc) qui sont pas à jour et possèdent des vulnérabilités qui permettent l'execution de code (malicieux dans notre cas) à ton insu.
    Le fait de ne pas avoir des logiciels à jour et qui ont potentiellement des vulnérabilités permettent donc d'infecter ton système.
    Exemple avec : Exploit Java

    Il faut donc impérativement maintenir tes logiciels à jour afin de ne pas voir ces portes d'entrée sur ton système.
    Tant que ces logiciels ne seront pas à jour, ton PC est vulnérable et les infections peuvent s'installer facilement.

    IMPORTANT : mettre à jour tes programmes notamment Java/Adobe Reader et Flash :
    /faq/13362-mettre-a-jour-son-pc-contre-les-failles-de-securite
    https://forum.malekal.com/viewtopic.php?t=15960&start=

    Passe le mot à tes amis !

    ~~

    Filtrer les PUPs/Adwares les plus fréquents avec HOSTS Anti-PUPs/Adwares : http://www.malekal.com/2012/01/10/hosts-anti-pupsadware/

    ~~

    Le reste de la sécurité : http://forum.malekal.com/comment-securiser-son-ordinateur.html

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