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IP issue on BBox

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azerty76598 Posted messages 24 Registration date   Status Membre Last intervention   -  
petitmecano Posted messages 6545 Status Membre -
Hello,
So here is my problem.
When I connect my PC to my Bbox via WiFi or Ethernet, I have no internet access. I do a troubleshooting search and a message appears: "Local area connection" does not have a valid IP configuration.
When I connect with my phone, the connection gets stuck on "obtaining IP address."
Have you ever encountered this problem? Were you able to resolve it? If so, how?
Thank you for your responses. Azerty76598

5 réponses

Réponse 1 / 5
petitmecano Posted messages 6545 Status Membre 1 119
 
We resume

With the help of "this image" can you tell me what the status is for each (green, light green (I’m not sure if this exists on Bbox, or red):

- 1. Power.
- 2. Ethernet
- 3. USB
- 4. Wifi
- 5. Phone 1
- 6. Phone 2
- 7. ADSL
- 8. Internet
Volunteer CommentÇaMarche.net
4
azerty76598 Posted messages 24 Registration date   Status Membre Last intervention   3
 
1-Green
2-green
3-off
4-green
5-and6-off
6-green
7-off
8-green or off but very faint (like if it were the ADSL light next to it that was visible)
0
petitmecano Posted messages 6545 Status Membre 1 119
 
Alright.

Do you have your Bbox in front of you?

Are you picking up the WiFi signal from it?

If you plug in now via Ethernet, can you connect?

With WiFi (using another PC), can you connect to "Bouygues Telecom WiFi" (or something like that)... it's your box broadcasting it, so you should be getting a strong signal.
0