Email signature encoding
Solved
kokeshi
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Heliotte Posted messages 1561 Status Member -
Heliotte Posted messages 1561 Status Member -
Hello,
I need to create email signatures for my colleagues using Outlook.
I have made my file in HTML using Notepad++ so that it works on all mailboxes. All special characters have been encoded, including.
Unfortunately, I don't have Outlook but Windows Live Mail 2012, which makes testing a bit difficult.
I realized that when printing my email (as our clients might do), the accented characters were not encoded (for example, "é" for "é"), while everything looks fine in my email (I remind you that I am using Windows Live Mail).
While searching a bit, I found that my HTML file was by default encoded in ANSI. Could the problem be coming from there?
If so, is it sufficient to choose "Convert to UTF-8" (with or without BOM?) for everything to be interpreted correctly?
Thank you for your help.
I need to create email signatures for my colleagues using Outlook.
I have made my file in HTML using Notepad++ so that it works on all mailboxes. All special characters have been encoded, including.
Unfortunately, I don't have Outlook but Windows Live Mail 2012, which makes testing a bit difficult.
I realized that when printing my email (as our clients might do), the accented characters were not encoded (for example, "é" for "é"), while everything looks fine in my email (I remind you that I am using Windows Live Mail).
While searching a bit, I found that my HTML file was by default encoded in ANSI. Could the problem be coming from there?
If so, is it sufficient to choose "Convert to UTF-8" (with or without BOM?) for everything to be interpreted correctly?
Thank you for your help.
1 answer
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Good evening kokeshi,
Generally, "Convert to UTF-8, without BOM" works.. but it still needs to be tested anyway.
I've already seen issues with accents in emails due to the "Demon" antivirus!-
Hello,
Thank you for your response!
Indeed, it works almost... I had to go through a whole lot of detours to really convert it. When I reopened the file, it was encoded in ANSI again. I had to go through the new document preferences for it to actually be taken into account.
One issue remains: I still have'
lingering in the emails and I don't know why. Do you have any leads on this?
Well, it's already a good step forward, thank you :) -
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