Impossible imprimer / ajouter une imprimante

kembyben -  
Bonjour à toutes et à tous,

Voila du jour au lendemain je ne peux plus imprimer, je n'ai même plus d'imprimante sur mon ordi et impossible d'en ajouter une car j'ai le message d'erreur "impossible de terminer l'opération" apparait.

j'ai analysé mon PC et il m'a trouvé un spyawre espion nommé Altnet que j'ai réussi apparament à détruire (pas certain à 100 %).

De plus, j'ai été dans Panneau de configuration/outils d'administration/services et j'ai démarré spooler d'impression, et dès que j'essaie d'imprimer spooler subsystem app me demande l'accès internet (application spoolsv.exe), que je lui donne ou pas j'ai le message d'erreur suivant qui s'affiche : "spooler subsystem app à rencontré un problème et doit fermer".

et quand je retourne dans outils d'administartion/services, le spouler d'impression est arreté.

Je ne sais plus quoi faire et je crois que je suis en train de perdre le fil,

Est-ce que quelqu'un aurait la solution ?

Merci d'avance, Benjamin

12 réponses

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  2. kembyben Auteur
    Bonsoir lance_yien,

    tout d'abord merci de ta réponse.

    je suis sous WINDOWS XP,
    je viens de faire le scan avec hijackthis, voici le résultat:

    Logfile of HijackThis v1.99.1
    Scan saved at 19:50:55, on 17/11/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    c:\program files\fichiers communs\logitech\lvmvfm\LVPrcSrv.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\Firewall\PavFires.exe
    C:\Program Files\Fichiers communs\Panda Software\PavShld\pavprsrv.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\pavsrv51.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\AVENGINE.EXE
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Panda Software\Panda Platinum Internet Security\apvxdwin.exe
    C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\WINDOWS\System32\LVCOMSX.EXE
    C:\Program Files\Logitech\Video\CameraAssistant.exe
    C:\WINDOWS\System32\ElkCtrl.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\SRVLOAD.EXE
    C:\Program Files\Picasa2\PicasaMediaDetector.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Panda Software\Panda Platinum Internet Security\WebProxy.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    C:\Program Files\Boonty\BoontyBox\BoontyBox.exe
    C:\WINDOWS\System32\zshp1600.exe
    C:\WINDOWS\System32\zshp1600.exe
    C:\WINDOWS\System32\zshp1600.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\zshp1600.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.free.fr/freebox/index.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.connect-we.fr/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
    R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
    O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
    O2 - BHO: URLLink Class - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_38.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
    O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum Internet Security\Inicio.exe"
    O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum Internet Security\APVXDWIN.EXE" /s
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL,NewDotNetStartup -s
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
    O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
    O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\System32\ElkCtrl.exe /automation
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
    O4 - Startup: BoontyBox 01net.lnk = C:\Program Files\Boonty\BoontyBox\BoontyBox.exe
    O4 - Global Startup: AOL 8.0 Icône AOL.lnk = C:\Program Files\AOL 8.0\aoltray.exe
    O4 - Global Startup: AOL Compagnon.lnk = C:\Program Files\AOL Compagnon\companion.exe
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: Logiciel Kodak EasyShare.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O10 - Hijacked Internet access by New.Net
    O14 - IERESET.INF: START_PAGE_URL=http://www.connect-we.fr/
    O16 - DPF: {093F9CF8-0DE1-491C-95D5-5EC257BD4CA3} - https://www.afternic.com/domains/downloadv3.com
    O16 - DPF: {09C21411-B9A2-4DE6-8416-4E3B58577BE0} (France Telecom MDM ActiveX Control) - http://minitelweb.minitel.com/imin_data/ocx/MDM.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralFWBInitialSetup1.0.0.15.cab
    O16 - DPF: {1EB17D1C-141D-4D9D-91CB-24D99215851D} - https://www.afternic.com/domains/downloadv3.com
    O16 - DPF: {86EEF11E-FF16-48CE-B1A2-474B663041A9} - http://kit.carpediem.fr/13536/CD/BelledeSexe.exe
    O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.hotbar.com/installs/hbtools/programs/hbtools.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {CEFB7B49-9652-464F-8AFD-A577C0500F39} - https://www.afternic.com/domains/downloadv3.com
    O16 - DPF: {D1B80EBF-1A26-4FEC-B0B9-DCB934C6507E} - http://dialup.carpediem.fr/CABS/cd/1,0,3,8/fr/AccesMembre.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O18 - Protocol: bw+0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: offline-8876480 - {0E2B0A4C-CFA0-416E-832C-5FD3B891D32F} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\fichiers communs\logitech\lvmvfm\LVPrcSrv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Platinum Internet Security\Firewall\PavFires.exe
    O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Fichiers communs\Panda Software\PavShld\pavprsrv.exe
    O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum Internet Security\pavsrv51.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    Qu'est-ce que t'en penses ?
    1. lance_yien Contributeur
      bonjour kembyben,

      ce que j'en pense?
      il y a une bonne infection.
      ton AV et ton pare-feu pas bien à la hauteur. je te propose de les désinstaller pour les remplacer par "Avast" et "kério" (si t'es d'accord tu fais la manip pendant que tu es en mode sans échec et la mise à jour des 2 prog quand t'as fini le nettyage en "mode normal")
      t'es toujours en version SP1 (il faudra installer le sp2 et faire les mise à jour)
      1. kembyben Auteur
        Bonjour lance_yien,

        OK je vais essayer tout ça,

        Merci beaucoup pour ton aide

        Kembyben
        3. kembyben Auteur
          Coucou lance_yien,

          comment ça va ?

          j'ai fais tout ce que tu m'as dis.

          j'ai eu juste un problème pour CCleaner, quand je lance l'analyse et au bout de quelques secondes j'ai un message d'erreur comme quoi il il y a eu un problème et qu'il faut fermer CCleaner. Et c'est pareil quand je fais le nettoyage

          Je te remet ici le résultat du scan d'hijackthis après toutes ces étapes:

          Logfile of HijackThis v1.99.1
          Scan saved at 16:31:53, on 19/11/2006
          Platform: Windows XP SP1 (WinNT 5.01.2600)
          MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

          Running processes:
          C:\WINDOWS\System32\smss.exe
          C:\WINDOWS\SYSTEM32\winlogon.exe
          C:\WINDOWS\system32\services.exe
          C:\WINDOWS\system32\lsass.exe
          C:\WINDOWS\system32\svchost.exe
          C:\WINDOWS\System32\svchost.exe
          C:\WINDOWS\system32\LEXBCES.EXE
          C:\WINDOWS\system32\spoolsv.exe
          C:\WINDOWS\system32\LEXPPS.EXE
          c:\program files\fichiers communs\logitech\lvmvfm\LVPrcSrv.exe
          C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
          C:\Program Files\Alwil Software\Avast4\ashServ.exe
          C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
          C:\WINDOWS\System32\drivers\CDAC11BA.EXE
          C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
          C:\WINDOWS\System32\nvsvc32.exe
          C:\WINDOWS\System32\svchost.exe
          C:\WINDOWS\wanmpsvc.exe
          C:\WINDOWS\Explorer.EXE
          C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
          C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
          C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
          C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
          C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
          C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
          C:\WINDOWS\System32\rundll32.exe
          C:\Program Files\Winamp\Winampa.exe
          C:\WINDOWS\System32\RunDll32.exe
          C:\WINDOWS\System32\LVCOMSX.EXE
          C:\Program Files\Logitech\Video\CameraAssistant.exe
          C:\WINDOWS\System32\ElkCtrl.exe
          C:\Program Files\QuickTime\qttask.exe
          C:\Program Files\Picasa2\PicasaMediaDetector.exe
          C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
          C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
          C:\WINDOWS\System32\ctfmon.exe
          C:\WINDOWS\System32\RUNDLL32.EXE
          C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
          C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
          C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
          C:\Program Files\WinZip\WZQKPICK.EXE
          C:\WINDOWS\System32\wuauclt.exe
          C:\Program Files\Internet Explorer\IEXPLORE.EXE
          C:\hijackthis\HijackThis.exe

          R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.free.fr/freebox/index.html
          R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
          R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
          O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
          O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
          O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\fr\msntb.dll
          O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
          O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\fr\msntb.dll
          O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
          O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
          O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
          O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
          O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
          O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
          O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
          O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
          O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
          O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
          O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
          O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\System32\ElkCtrl.exe /automation
          O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
          O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
          O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
          O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
          O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
          O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
          O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
          O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
          O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
          O4 - Global Startup: Logiciel Kodak EasyShare.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
          O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
          O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
          O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
          O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
          O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
          O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
          O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
          O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
          O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
          O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
          O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
          O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
          O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
          O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
          O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
          O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\fichiers communs\logitech\lvmvfm\LVPrcSrv.exe
          O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
          O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

          Qu'est ce que tu en penses docteur ?
          1. lance_yien Contributeur
            bonjour kembyben,

            moi ça va bien, merci!
            ton log est un peu plus clair, je te dirai s'il y a qq choe à faire.
            1. kembyben Auteur
              j'ai toujours mon problème d'imprimant add subsystem spooler et je ne peux rien faire avec mes imprimantes.

              j'ai un autre soucis, mon PC redémarre tout seul assez régulièrement.

              la raison pour Sp2 c'est que je n'ai pas encore pris le temps de le faire.

              Merci à toi
              3. kembyben Auteur
                bonjour tout le monde,

                j'ai pu installer SP2.

                Je ne sais pas à quoi c'est dû mais apparament tout remarche comme il faut depuis que j'ai installé SP2. j'espère que ça va durer

                En tous cas merci lance_yien c'est super cool de m'avoir aidé, si je peux t'aider sur autre chose y a pas de soucis ça sera avec plaisir

                A+ et merci encore.
                1. lance_yien Contributeur
                  re,

                  BRAVOOOOOOOOOOOOOOOOOOOOOOOOOO!

                  c'est tout simple le matériel fonctionne mieux avec le SP2
                  en plus la sécurité est meilleur

                  n'oublies pas d'intégrer le sp2 dans un cd d'installation (l'original ne te permettra pas de restaure les fichier système
                  n'attends pas le dernier moment.

                  bonne chance

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