Impossible d'effacer fichiers

Bonjour NIKKI66
Tu dis "J'ai des fichiers vides". Ne s'agirait-il pas plutôt de dossiers ? Sont-ils vraiment vides ? Ils peuvent contenir des fichiers cachés ou des fichiers systèmes protégés.
D'autre part, le fait d'avoir les droits administrateurs, ne permet pas d'accèder à tout. Si un autre administrateur a configuré les droits sur ces dossiers pour qu'ils ne soient accessibles qu'à lui, le message que tu vois est normal.

merci de ta réponse rapide
oui il s'agit bien de dossiers et ils sont vraiment vides. Ce qui me gêne aussi c'est que j'ai eu des problèmes avec Windows et que j'ai reformaté mais les dossiers sont toujours là. Je n'y comprends vraiment rien
si tu as une solution je te remercies de m'aider

Salut

C'est possible qu'on formatant ton Windows, le contenue des dossiers ont été effacer, mais ca veut pas dire que le dossier doivent aussi disparraitre.
Essaye ce ci: Va sur le dossier desirer pour effacer et fait couper
ouvre la corbeille et pasta le a l'interieur.
Ci ce la marche tu devras pouvoir les effacer.
Tiens moi au courrant!

voilà je viens d'essayer et voilà le message qui est indiqué "vérifier que le disque n'est pas plein ou protégé en écriture et que le fichier n'est pas utilisé actuellement"--donc j'en suis toujours au même point.
merci de m'aider
SERVIR PAR L'AMITIE

Telecharge jvc16 Power Tools 1.4.1 ici : http://pchelpbordeaux.free.fr/logiciels.html
il poura t'aider pour la suite
Tu pourra nettoyer des dossier endomagé et suprimer des dossier vides
bon courrage.
a+
fait moi un rapport de l'evaluation.

Puisque tu as réinstallé Windows, je me demande si ce ne serait pas des dossiers de l'ancienne installation sur lesquels tu n'aurais plus les droits d'accès.

merci de ton aide mais les fichiers sont toujours là grrrrrrrrrrrrrrrrrrr....... je ne sais plus quoi faire

bonjour à tous,

NIKKI66,
tu peux nous dire comment ils s'appellent ses dossiers,
et ils se trouvent exactement?

a++

bonjour à tous.
Ce sont des dossiers que j'ai ouvert sur mon disque D et qui s'appellent ANIMATIONS - PROGRAMME - SXS - TUBES
Ce sont des dossiers où je mettais des créations animées que j'ai crées, dans le dossier programme les téléchargements de petits logiciels sur le web, et tubes comme son nom l'indique des tubes images.
merci de vous occuper de mon problème. Vous êtes super.

bonjour NIKKI66,

essaies en "mode sans échec":
> supprimer (méthode classique)
si rien, en "invites de commande":
tapes : del d:\nom_du dossier
(espace après "del")
presses la touche "entrée"

si tjrs rien, démarres en "invites de commande en mode sans échec" et tapes la même commande.
--

qq soit le résultat:
** télécharges « Hijackthis » si tu ne l’as pas déjà:
https://www.01net.com/telecharger/windows/Securite/anti-spyware/fiches/29061.html
sauvegardes-le dans un dossier créé spécialement à la racine de ta partition principale (généralement c:\ là où il y a "Windows", "Program Files"…)' nommes-le "hijackthis" pour le retrouver facilement.
clic sur le fichier > « exécute » > « do a scan and save a logfile ».
une fois fini tu vas avoir un « rapport.txt » (dans le dossier où tu l’as telechargé)
postes ici ce rapport avec tes commentaires…
Démo : (Merci a Balltrap34 pour cette réalisation)
http://pageperso.aol.fr/balltrap34/Hijenr.gif
http://pageperso.aol.fr/balltrap34/demohijack.htm

a++

merci encore une fois de m'aider. J'ai fait tout ce qui était demandé et voilà le résultat.

Logfile of HijackThis v1.99.1
Scan saved at 16:41:21, on 06/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Logiciel Bluetooth\bin\btwdins.exe
C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\WIDCOMM\Logiciel Bluetooth\BTTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\DOCUME~1\BERNAR~1\LOCALS~1\Temp\bwgo0000f685.exe
C:\Program Files\Fichiers communs\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\PROGRA~1\WIDCOMM\LOGICI~1\BTSTAC~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\Program Files\Fichiers communs\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\DOCUME~1\BERNAR~1\LOCALS~1\Temp\Rar$EX02.687\HijackThis.exe
C:\Documents and Settings\Bernard GAUTIER\Bureau\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.orange.fr/portail
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www8.hp.com/fr/fr/home.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://www8.hp.com/fr/fr/home.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [Gadwin PrintScreen 2.6] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: Démarrage rapide de HP Photosmart Premier.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech Desktop Messenger Agent.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Envoyer à &Bluetooth - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=https://www8.hp.com/fr/fr/home.html
O18 - Protocol: bw+0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: offline-8876480 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Logiciel Bluetooth\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\syml

re,

et les fichiers/ dossiers, alors?

a++

ils sont toujours là avec le même message d'erreur

bonjour NIKKI66,

>>> vérifies déjà dans "propriété" > "partage" des ce(s) dossier(s) si la case "rendre confidenciel..." soit bien décochée
si elle était cochée décoches-la et essaies de supprimer dans les 2 modes de démarrage

>>> qq soit le résultat on va faire un nettoyage/ recherche de cochonneries cachées:

note très importante:
1°) ce qui suit doit être imprimé ou enregistré dans un fichier texte sur le bureau pour utilisation en "mode sans échec (donc forum inaccessible)
2°) les utilitaires indiqués doivent être téléchargés, installés et mis à jour en "mode normal" avant toute utilisation.
3°) démarrer en mode sans échec et utiliser les utilitaires dans l'ordre.

** télécharges « CCleaner » si tu ne l’as pas déjà:
https://www.01net.com/404/
après l’install. lances-le et
Clic sur "Options" > "Avancé" et décoches la case "Effacer uniquement ...que 48 heures".
clic sur « erreurs » (à gauche) coches toutes les cases (sauf la dernière), puis
clic sur « chercher des erreurs » une fois fini,
clic sur « réparer les erreurs »
au message pour sauvegarder la base de registre clic « oui »
dans la fenêtre qui apparaît clic sur « corriger toutes les erreurs » puis sur « ok »
recommencer jusqu’a ce qu’il n’y aie plus d’erreurs.
dans la colonne de gauche clic sur « nettoyeur »puis « analyse ».
attendre la fin et clic sur « lancer le nettoyage » autant de fois que nécessaire.
+ tard, tu feras une défragmentation de tes partitions

** télécharges « spybot » si tu ne l’as pas déjà: https://www.01net.com/telecharger/windows/Securite/anti-spyware/fiches/26157.html
lances le apres install. >
dans « langue » choisis « fr » (si besoin est)
dans « mode » choisir « mode avancé »
clic sur « réglages » (à gauche) >> « modules add. », coches toutes les cases sauf la dernière (traceur...)
reviens sur l'onglet "spybot-S&D" (à gauche) cliques sur "vérif tout"
quand c'est fini supprimes tt ce q’il trouve
utilises la rubrique "aide" si nécssaire

** télécharges "AVG Anti-Spyware" (pour WinXP et 2000) si tu ne l’as pas déjà:
https://www.avg.com/en-ww/free-antivirus-download
Cliques sur "mise à jour " puis clic sur "Analyse" > "Paramètres" > "Comment réagir"
dans le menu déroulant choisir "Supprimer"
à la fin:clic sur "Appliquer toutes les Actions".
Tuto ici : https://www.malekal.com/tutorial-et-guide-ewido-v4/
Et ici: https://www.pcparadise.fr ((merci kevlar))

3°)redémarres en "mode normal".
lances hijackthis > "scanner" > "do asystem scan only"
qd il a fini fermes toutes les autres fenêtres et applications,
coches les cases devant les lignes suivantes et clic "fixechecked"

O14 - IERESET.INF: START_PAGE_URL=https://www8.hp.com/fr/fr/home.html
O18 - Protocol: bw+0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: offline-8876480 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

4°) lances hijackthis > "scanner > "do a system scan and save a log"
et et poste, ici, ce nouveau rapport avec tes commentaires

(à suivre...)

merci de bien vouloir t'occuper de moi avec tant de patience.
Voilà le rapport et ces fichus dossiers sont toujours là

Logfile of HijackThis v1.99.1

Scan saved at 15:16:34, on 08/11/2006

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe

C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe

C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\WIDCOMM\Logiciel Bluetooth\bin\btwdins.exe

C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe

C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

C:\Program Files\HP\QuickPlay\QPService.exe

C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe

C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\LVCOMSX.EXE

C:\Program Files\Logitech\Video\LogiTray.exe

C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\WIDCOMM\Logiciel Bluetooth\BTTray.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\DOCUME~1\BERNAR~1\LOCALS~1\Temp\bwgo00010c3f.exe

C:\PROGRA~1\WIDCOMM\LOGICI~1\BTSTAC~1.EXE

C:\Program Files\Logitech\Video\FxSvr2.exe

C:\Program Files\Fichiers communs\Logitech\KHAL\KHALMNPR.EXE

C:\PROGRA~1\INCRED~1\bin\IMApp.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE

C:\Program Files\Fichiers communs\Symantec Shared\Security Console\NSCSRVCE.EXE

C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\WinRAR\WinRAR.exe

C:\Program Files\Messenger\msmsgs.exe

C:\DOCUME~1\BERNAR~1\LOCALS~1\Temp\Rar$EX76.125\HijackThis.exe



R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.orange.fr/portail

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www8.hp.com/fr/fr/home.html

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://www8.hp.com/fr/fr/home.html

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (No name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll

O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /nodetect

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start

O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe

O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - HKCU\..\Run: [Gadwin PrintScreen 2.6] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c

O4 - Global Startup: BTTray.lnk = ?

O4 - Global Startup: Démarrage rapide de HP Photosmart Premier.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Logitech Desktop Messenger Agent.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Envoyer à &Bluetooth - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie_ctx.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Logiciel Bluetooth\btsendto_ie.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O18 - Protocol: bwd0 - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O18 - Protocol: bwd0s - {6FD1F7D1-8BF0-4AAB-8A07-71464D9D637B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Logiciel Bluetooth\bin\btwdins.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe

O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Console\NSCSRVCE.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe

re,

as-tu vérifier le point que je t'ai demandé?
as-tu passé tous les utilitaires proposés en mode sans échec et quel était le résultatde chacun?

a++

J'ai fait exactement tout ce que tu m'as dit.J'ai téléchargé les fichiers et je les ai fait exécuter comme indiqué. Rien n'y fait

bonjour NIKKI66,

essaies ici pour tes fichiers/dossiers:
Essaie ça, ça devrait satisfaire:
< https://www.pcastuces.com/logitheque/utilitaires.asp >
< https://www.pcastuces.com/logitheque/unlocker.htm >
((merci afideg))

a++