Printer blocked error code 5011

Solved
papadidi -  
 AMX -
Hello, my Canon MP 250 Pixma printer displays error number 5011. I can't print anymore. What is the solution...? Thank you.

Configuration: Windows XP / Safari 535.7

1 réponse

keupon17 Posted messages 780 Status Membre 99
 
Some solutions to explore
Solution 1:

Unplug the power cable for a few minutes and then plug it back in

Solution 2:

Check that there are no foreign objects in the printer: bits of paper, staples, or anything else.

Solution 3:

Clean the encoder strip with a lint-free, clean cloth
It is located behind the print head, a thin strip of clear plastic.
5
AMX
 
Fortunately, you were there!! Thank you very much.
A.Mx
0