Printer blocked error code 5011

Solved
Hello, my Canon MP 250 Pixma printer displays error number 5011. I can't print anymore. What is the solution...? Thank you.

Configuration: Windows XP / Safari 535.7

1 answer

  1. Some solutions to explore
    Solution 1:

    Unplug the power cable for a few minutes and then plug it back in

    Solution 2:

    Check that there are no foreign objects in the printer: bits of paper, staples, or anything else.

    Solution 3:

    Clean the encoder strip with a lint-free, clean cloth
    It is located behind the print head, a thin strip of clear plastic.
    1. Fortunately, you were there!! Thank you very much.
      A.Mx