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CLX-3185 Number of unit jam or jam 2

Pierre -  
 Di Giorgio -
Hello,

My Samsung CLX-3185 printer just broke down with this error message while I was in the middle of printing a series of documents on my Mac.
I opened it from the front and back... I don't see any paper jam.
Not sure what to really do...

Pierre

Configuration: Mac OS X / Safari 534.52.7

6 answers

  1. foxinformatique
     
    Hello,
    Here are the promised photos, the first one without explanation, the second one with:
    http://hpics.li/94ca290
    http://hpics.li/56a83ce

    You need to:
    1) Open the rear cover
    2) Lift the two green tabs
    3) Lift the top to see a fully rolled sheet like in my case
    4) Successfully remove the sheet without tearing it
    13
    1. Anonymous user
       
      Thank you for the visitors ;-)
      0
    2. claire
       
      Thank you very much!!
      0
    3. Oursjack
       
      Thank you very much for your information.
      I searched in the manual for over an hour without finding your tip, which allowed me to have the printer up and running 5 minutes later.
      Thanks a lot and well done for your clear and precise explanations.
      0
    4. Di Giorgio
       
      Thank you, I had put a 170g paper for photos but it still got stuck. Thanks for the fix.
      0
  2. Pierre
     
    Actually, it's numeric unit or stuffing, not unit number.
    My apologies...
    p
    1
    1. tasoeur
       
      en fait c'est une erreur par bourrage
      0
  4. foxinformatique
     
    Hello,
    I have the same problem but no solutions at the moment.
    0
  6. foxinformatique
     
    RE,

    Problem fixed, it was a crumpled and rolled-up sheet just before the exit, the sheet was removed, not without difficulty, and now it's working perfectly.

    Ask me for photos if you can't see where it is!
    0
    1. tita
       
      I would like some pictures, but I can't do it.
      0
    2. foxinformatique
       
      Give me your email address if you don't mind, I'll send you that.
      0
    3. Anonymous user
       
      Hi

      You host the photos and put the link here ;-)
      0
    4. foxinformatique
       
      Photo added in a new message
      0
  7. yvesvendee Posted messages 5 Status Member
     
    What was the problem?
    0