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NINTENDO DSI CONSOLE WON'T TURN ON

ORFLEUR Posted messages 12 Status Member -  
jimkiller Posted messages 2177 Status Member -
Hello,

I bought a Nintendo DSi for my son in June 2010. The console is no longer under warranty. The console won't turn on. When we press the power button, the top screen lights up for a second and then goes dark. We went to the retailer where we bought the Nintendo, and they explained that the repair costs would be either $100 or more. Is it the battery that is no longer working? If so, where can I buy one?

Thank you.

23 answers

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  1. jimkiller Posted messages 2177 Status Member 487
     
    ... after a white flash of about one or two seconds at startup, the problem often comes from poor placement of the ribbon cable (a set of small connection wires) of the screen in its slot.
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  2. jimkiller Posted messages 2177 Status Member 487
     
    Hello, does the console start when it is plugged into the mains?
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  3. ORFLEUR Posted messages 12 Status Member
     
    no, it doesn't start on mains power.
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  4. jimkiller Posted messages 2177 Status Member 487
     
    ... okay !! .. did she experience a shock?
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  6. ORFLEUR Posted messages 12 Status Member
     
    No, she didn't suffer any shock.
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  7. jimkiller Posted messages 2177 Status Member 487
     
    ... original games or pirate cartridge?
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  8. ORFLEUR Posted messages 12 Status Member
     
    original games not pirated.
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  9. jimkiller Posted messages 2177 Status Member 487
     
    .. when the screen lights up at startup (about a second in your case), does it look like a white flash?
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  10. ORFLEUR Posted messages 12 Status Member
     
    Yes. That's what is happening.
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  11. ORFLEUR Posted messages 12 Status Member
     
    So it's not the battery. Should it be repaired or should I buy another one?
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  12. ORFLEUR Posted messages 12 Status Member
     
    My son just told me he found his console wet. Does this have to do with the white flash?
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  13. jimkiller Posted messages 2177 Status Member 487
     
    ...if your battery was dead you could still start the console on mains power without issue... but that’s not the case here.
    If my diagnosis of the incorrectly connected ribbon cable is correct, you need to open the DS to reposition this ribbon cable, but it's quite complicated to do it yourself,
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  14. ORFLEUR Posted messages 12 Status Member
     
    And if we send it to Nintendo, how much will it cost us?
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  15. jimkiller Posted messages 2177 Status Member 487
     
    .. for your information, take a look at this: Nintendo DSi Repair
    In a specialized console store (Micromania or others), the prices should be about the same.
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  16. ORFLEUR Posted messages 12 Status Member
     
    Thank you for the advice. We're going to buy a new one, a DSI XXL.
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  17. jimkiller Posted messages 2177 Status Member 487
     
    ...before investing in a new console, if you feel capable or someone around you does, here's a link that explains how to open a DSi (the text is in English but the pictures speak for themselves) and check if the ribbon cable is properly connected.
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  18. ORFLEUR Posted messages 12 Status Member
     
    Ok, we will try. Once we open the DSI, will you be able to tell us where the damaged wires are located?
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  20. ORFLEUR Posted messages 12 Status Member
     
    We managed to open the DS. Where are the damaged wires? What should we do?
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