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How to close a dialog box

2095 Posted messages 1 Status Member -  
 SR -
Hello,

I tried to open a pst format file with Outlook 2010 but I'm getting a message saying "a dialog box is open, close this box and try again."

Where is this dialog box located and how can I close it?

Thank you for your help

Configuration: Windows XP / Internet Explorer 7.0

1 answer

  1.
    jmwurth Posted messages 2622 Registration date   Status Member Last intervention   863
     
    Hello,
    The dialog box is probably hidden behind other windows. Minimize them by clicking on _ at the top left. When the box appears, hold down the Alt key and press F4.
    51
    1. BRAGAUTO
       
      I finally succeeded, thank you very much for your help.
      0
    2. SR
       
      Thank you, your help is better than Microsoft Support.
      1