Error 20-2B on Free TV

Lozerone -  
 Lozerone -
Hello,
I have a Freebox Evolution and the TV that comes with it, but since this morning it shows error 20-2B when starting at the authentication stage,
Can anyone help me???

Configuration: Windows XP / Firefox 6.0.2

3 réponses

Lozerone
 
A Marseille !! I'm doing better, I restarted my live box about 15 times and left it on the error screen, and after a while it started working again. But of course, then came the problem of no sound... Freebox Revolution (my ass).
1
foryou
 
A restart (or reboot) of your Freebox allows it to resolve a minor malfunction and to check for any updates to its internal software to improve its performance.

To restart your Freebox Player, the operation is performed from the television using the Freebox remote control:

* From the main menu, go to Settings and then System.
* The cursor is positioned on Restart Freebox Player, you just need to press the OK button.

The Freebox Player restarts and becomes operational again after a few moments.
If the Player does not display any image on the television or if you are unable to perform this operation, you can, as a last resort, unplug and then plug back in the power supply of the FreePlug that powers the Player (at your electrical outlet).
0
Lozerone
 
Thank you for the advice, but do you work for Free or what? You talk like Free's customer service (but they don't work!). Thanks anyway and good luck to you.
0
fanny
 
Hello,
I have exactly the same problem as you since around 11 am this morning and I've tried everything. I even posted a topic on the forum to ask for help. Could it be a global issue, then?
-1
@l Posted messages 1328 Status Membre 602
 
Which city are you from?
0
Lozerone
 
If it still doesn't work, make sure that the relmier boxes are properly connected to the box and the TV decoder (like checking for any loose connections of the Ethernet cables, which apparently happens often).
0