View original (French)

Unable to run secuser.com online

Solved
Stratonimbus Posted messages 69 Registration date   Status Member Last intervention   -  
 Anonymous user -
Hello,

I can no longer get the online antivirus from secuser.com to work.
When I run the file housecalllauncher64.exe, it starts and consistently stops at 8%.
A window then indicates:
"Unable to complete the download. Please check that you are properly connected to the internet and try again.
E:1082056008:17 "

In any case, my internet connection is working just fine.
I've tried with Mozilla, Internet Explorer... I even tried in safe mode.
It still blocks the same way.

I am running Windows 7 64-bit, my antivirus is Avira...

Can you help me?

8 answers

Answer 1 / 8
jlpjlp Posted messages 52399 Status Security Contributor 5 041
 
hi
run another online antivirus: here: online antivirus

otherwise, do you disable your antivirus and other protections before starting the scan?
1
Anonymous user
 
Antivirus / Firewall does not load in Safe Mode.

Best regards.
0
jlpjlp Posted messages 52399 Status Security Contributor 5 041
 
Online antivirus programs work very well in safe mode...
0
Anonymous user
 
I am aware of that, I was referring to this sentence:

"Otherwise, you do disable your antivirus and other protections before running the scan, right?"
0
jlpjlp Posted messages 52399 Status Security Contributor 5 041
 
yes, but in this case it was not a matter of safemode
0
Anonymous user
 
In that case, sorry for the "misunderstanding".

Regards.
0
Answer 2 / 8
jlpjlp Posted messages 52399 Status Security Contributor 5 041
 
Did you check the link I sent you for online antivirus?

https://www.commentcamarche.net/faq/8877-antivirus-en-ligne
1
Answer 3 / 8
Stratonimbus Posted messages 69 Registration date   Status Member Last intervention   57
 
Thank you for your responses.
It doesn’t work better when disabling the antivirus.
And I have already re-downloaded HouseCall several times without success.
What is the "up-to-date" online antivirus?
0
Answer 4 / 8
Anonymous user
 
Out to date: Not up to date; download level:

A-squared free no longer exists, Avast 4 ?? Version 6 has been released since!

--
Sincerely.
0
Anonymous user
 
Here are some examples, would you like more links to online antivirus?
0
Answer 5 / 8
Stratonimbus Posted messages 69 Registration date   Status Member Last intervention   57
 
Yes, I would like to do the most thorough scan possible, and especially the most reliable one.
0
Answer 6 / 8
Anonymous user
 
The online scan Kaspersky is technically the most advanced; unfortunately, you're out of luck! The scanner is undergoing maintenance..
--
Best regards.
0
Anonymous user
 
You have Norton (beware of prejudice): http://security.symantec.com/sscv6/WelcomePage.asp

Bitdefender: http://www.bitdefender.fr/scanner/online/free.html
0
Anonymous user
 
However, Kaspersky remains THE most reliable.
0
Answer 7 / 8
Stratonimbus Posted messages 69 Registration date   Status Member Last intervention   57
 
Ok thanks saachaa.
0
Anonymous user
 
You're welcome, if you think the topic is resolved, I'll leave it to you to proceed :)
0
Answer 8 / 8
Anonymous user
 
Good evening,

This site is out-of-date! It's not really recommended to run analyses..

Moving on, have you tried reinstalling/redownloading the file?
-2