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Dailymotion issue, sound but no image!

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mimi.dbg Posted messages 70 Registration date   Status Membre Last intervention   -  
 merci -
Hello,

After searching online, I can't find any topic that answers my question.

When I go on Dailymotion and start the video, sometimes an ad plays, so there's no issue with playing it, but when I get to the video in question, it loads but I only have sound, no video.

I thought it might be due to Adblock, so I disabled it, but that didn't change anything. I reinstalled Flash Player, still nothing.

I had this problem on YouTube a while ago, but suddenly I was able to watch videos without any issues.

I really don't know what to do, so if anyone has a solution for me, I'd greatly appreciate it.

Thanks in advance!

Configuration: Windows 7 / Firefox 3.6.16

22 réponses

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Réponse 1 / 22
grib
 
Finally, I have the image on Dailymotion thanks to YouTube

On Dailymotion: I right-clicked and the "Settings" menu is grayed out.
I went to YouTube and right-clicked again, and the Settings menu is accessible.
From there I disabled hardware acceleration, and it works again thanks to YouTube!
Thank you
119
WAERG
 
So strong, it works
thank you
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Lisou
 
Thank you, it's working well now.
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gigi
 
super nickel also for me
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Bastet
 
Thank you Thank you! I was racking my brains in vain since I had reinstalled everything on my computer, which was months ago, and it actually works!
Great!
1
faf
 
You're a god, man. Thanks!!!
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Réponse 2 / 22
olfnar Posted messages 1 Status Membre 20
 
Hello,

I found it. I have an ATI card and I discovered that the 3D AA (Antialiasing) setting must be set to "use application settings." Odd, right?

But hey, it works, that's what matters.
Test on your side before we write that it’s resolved.
20
honorius59 Posted messages 1 Status Membre
 
It works, thank you.
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Apho
 
What does that mean? Where should we go to change this?
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Mrod concept
 
It works for me too, thanks!
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Drakkhen
 
Hi,

Thanks a lot for the tip, I would have never thought to look in that direction...
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vitalg
 
Thank you!! I've been looking for weeks.
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Réponse 3 / 22
MrKash
 
A stupid solution but it worked for me:

On the video frame > right-click > settings > tab at the bottom left > uncheck the hardware acceleration box

Good luck!
MrKash
15
lujero
 
I did what you said, and it works.

Still strange this bug...
0
titi
 
thank you
0
titi
 
many
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flo
 
I finally managed to solve this problem. Thank you very much!
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lily
 
Thank you very much!!!
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Réponse 4 / 22
kitano69
 
me too
3
Réponse 5 / 22
honorius
 
same for me!
3
Réponse 6 / 22
kitano69
 
Welcome to the club!!!!!
3
Réponse 7 / 22
BenIpod
 
Nothing works!!!
- updated Flash Player
- tried uninstalling QuickTime
- latest version of DivX installed
- ATI graphics card settings set to "use application settings"
...

The video and sound of the ads are fine, but then I only have sound with a black screen for the video.
Same issue with Internet Explorer, Firefox, Safari, ...

It's really frustrating.
For crying out loud, isn't there a little genius who could fix this problem? And what about Dailymotion... do they not care or what?
It's been going on for months.
2
plenitude79
 
Right-click on the image and click on "show all"; the image doesn't quite appear in line with the general frame, but at least we can see about 95%! Good luck...
0
.....
 
Right-click on a video, any video
click on "Settings" and in the displayed menu, click on the icon furthest to the left
Uncheck the box "Enable hardware acceleration" to disable this feature.
Refresh the page and it should work again.
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Armen
 
A graphics driver update could resolve the issue.
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kisa'
 
I couldn't believe it, but it worked for me. As they say, just right-click and uncheck "enable hardware acceleration," hit F5 to refresh the page and VOILA, I've got my sound AND my picture!
Thank you very much!
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sbfx
 
I confirm right-click!!!! Uncheck the box "Enable hardware acceleration" to disable this feature.
Refresh the page and it should work again.
I just did it right now today /
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Réponse 8 / 22
mimi.dbg Posted messages 70 Registration date   Status Membre Last intervention   17
 
Anyone there?

Could this be due to the site itself?
1
tims
 
same problem for me! no solution for now...
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spike125 Posted messages 26 Status Membre
 
same for me
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jiskaye
 
same for me!!
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Réponse 9 / 22
seven
 
I had exactly the same problem (ad at launch: ok, sound: ok, video: black. I eventually found a silly trick: open a new tab (or new window), go to YouTube, watch any video & right-click on it, then go to Settings & finally click on the first little icon at the bottom left, uncheck hardware acceleration, click Close... & that's it, Dailymotion immediately becomes operational again.
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1know30
 
I confirm!
After having abandoned Dailymotion for a long time because I never had any visuals, I just tried this "trick" well summarized by Seven, and it works!
Thanks to him and to those who put us on the right track...
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Joye
 
Thank you all for the information.
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TTRRYY
 
THANK YOU!!! I hadn't read your message; with this tip, it works!!! But I'm wondering why??? And if it doesn't reduce graphics performance, and if that's the case, just in case, would there be another solution? THANK YOU...
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Anonymous user
 
Hi

Great, I just had that same issue recently with Daily and it’s working again

Thanks to you

Edit: I think it’s from the new Firefox which, like Explorer, uses the hardware acceleration of the video card

In Firefox, go to Tools, Options, uncheck this in the General tab and everything should work again

http://ww12.screenshotuploader.com
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sylan
 
Thank you, Seven, for finding that needle in a haystack to fix this stupid problem.
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Réponse 10 / 22
kitano69
 
Still no response, thank you!!!
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kitano69
 
In fact, it comes from the site because on the in-game Steam browser it works.
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Réponse 11 / 22
Pierre
 
It's the same for me and still no solution.
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Réponse 12 / 22
Bruce Willix Posted messages 12376 Registration date   Status Contributeur Last intervention   2 638
 
Update the DIVX on https://www.divx.com/
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Réponse 13 / 22
kitano69
 
olfnar it works thank you very much
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Réponse 14 / 22
Manuneo
 
Thank you very much for the solution with ATI, it worked!!!!! I had been desperately looking for a solution to this problem for months and months!

So a thousand thanks!!! :D
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Réponse 15 / 22
TTRRYY
 
Same for me tonight, sound but no videos (images) on Dailymotion, however YouTube works perfectly fine, and what's strange is that the videos from my Facebook feed coming from Dailymotion are viewable on Facebook, but not on Dailymotion... However, on the Dailymotion site, I can't see anything... well yes, and this is also strange, !!! indeed the ads are visible, sound included... but once they are finished, well the video title contains no images, only sound!!! I uninstalled and reinstalled Adobe Flash, removed my last recent downloads like VLC, etc... but nothing works... I am connected to the public SFR wifi which usually doesn’t have this bug...

Thank you for your help. Have a great weekend.
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Réponse 16 / 22
TTRRYY
 
Thank you for the tip about uncheck the hardware acceleration ... it works ... :) ... But doesn't this tip reduce graphic performance and if so, by any chance, is there another solution? THANK YOU ...
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Sam22
 
For me as well, unchecking the matrix acceleration worked.
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Réponse 17 / 22
Akvahine Posted messages 2 Status Membre
 
Iaorana everyone
I had the same problem but with the Chrome browser, and while searching left and right, I ended up doing "right click/Settings on a video from the site then I unchecked the box "enable hardware acceleration" and oh miracle! the image came back! " hope this helps...
Windows 7x 64 with Chrome
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Réponse 18 / 22
VIDEOLAN Posted messages 15 Status Membre 1
 
THERE IS ALSO A PROBLEM WITH ADOBE FLASH PLAYER
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Réponse 19 / 22
Lavian
 
Unchecking "hardware acceleration" reduces video quality... I confirm...
But it's either that or nothing.
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Réponse 20 / 22
lolorbtl
 
Thank you for the tip about unchecking hardware acceleration!!!!!!!!
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