problems with Pentax Optio 50 camera

Question

Hello
the problem is as follows:
my device was working normally, I took about 20 pictures with it, and one day I turn it on to take pictures and the LCD screen is black; it only shows the options and I can enter the settings, but it's as if there was something in the lens because it's all black, yet the interface with the options is there. I checked the lens cover, it opens normally, I don't understand why the image is dark; it takes normal pictures but they're black, there's nothing.
If someone could help me please
thank you in advance

Carlos · Accepted Answer

Hello, my girlfriend is also having an issue with her Pentax OPTIO 50, except in her case the device won't turn on at all and even with new batteries, the little light (which is red) only turns on once and that's it... If anyone knows about this problem it would be nice to help us resolve it... Thank you.

XXXX · Answer

Hello,
I have the same problem as you. I can display the menu, view the pictures in memory, but when I set the camera to ready to take pictures, I see nothing, no image, it’s completely black. I can take the picture, the flash works fine, but obviously when I view the photo there’s nothing at all; I just got "black"???? I have no idea where this could be coming from. If you have the answer, please let me know.
CORINNE

beyou11 · Answer

Hello,
I also have a Pentax Optio 50 and I've been having the same problem as you since yesterday morning.
Did you find a solution to the problem?
Unfortunately, my device is no longer covered by warranty (only 3 months past expiration) but if it is a manufacturing issue, then that changes everything...

lulu · Answer

It's a sensor issue, we need to know if it is on the list of Sony sensors installed on several camera brands. Search the web or on 50mil of conso. If so, Sony will cover the repair.

calamity84 · Answer

Hello,
I have exactly the same problem since tonight. I would like to know where to look for the answer to the sensor issue
What to search for on Sony's website??? Sensor mounted on Pentax???

Thank you for your responses.

BZH22 · Answer

And when the device doesn't turn on at all... what could be the cause?

Nicolas · Answer

Hello, I think I can help you with the issues regarding the Optio S50. You can contact me by email and explain what the problem is; I may be able to assist you. Sincerely.

okidaccord · Answer

Your problem is probably due to the shutter staying closed. Contact me if you would like more information. Best regards

andré974 · Answer

Hello

I have the issue described on the forum*** with the Pentax Optio 50, black screen
unable to take photos, all other functions work
the shutter seems to open, the problem occurred during the hot
and humid season, is there a relationship, what should I do?

(*** "Hello
the problem is as follows:
my device was working normally, I took about 20 photos with it, and one
day I turned it on to take photos and the LCD screen is black, it only displays
the options and I can enter the settings but it's as if there was something in the lens, so it’s all black but the interface with the
options is there, I checked the lens protection, it opens normally, I don’t understand
why the image is dark; it takes normal photos but they are black, there’s nothing
if anyone could help me please
thanks in advance")

The warranty expired on December 12, 206, I live on the island of La Réunion and
for a simple quote request, they ask me for €50 for transport fees,
plus €50 to establish a quote. I contacted Pentax's customer service
and I can expect nothing from them but canned responses, they claim not to
know the email address of the repair workshop (!!!) and give me a
phone number in metropolitan France (which exposes me to phone charges
without any guarantee of results, of course). The seller mentioned a problem with the
optical block, but he is not a specialist.
What do you advise me?

Thank you for reading
André Le Porcher

Mica · Answer

I have exactly the same problem. My device (Optio 50) won't turn on even though it hasn't been dropped. I used it the day before the breakdown and there were no issues at all. Two years ago, I bought 2 Pentax devices; since then, both devices have malfunctioned (3 breakdowns in total!). I really doubt the reliability of these devices...

It should be noted that for my other device (black screen issue), Pentax replaced it with the new model (Optio S20), which also broke down (this time it was a zoom issue...).

alain martelotto · Answer

Hello,  I bought a Pentax Optio 50 two years ago, and I lost the installation software.  Where can I get it?  Thank you  Alain

André974 · Answer

winmail.dat file winmail.dat file On www.touslesdrivers.com  Best regards

Jesula · Answer

Hello
I have a problem with my Canon PowerShot A70 camera; the images appear blurry and I don't know what to do. I configured my camera according to the manual. It used to work very well before. Thank you in advance for your help.

yvette · Answer

Hello I have a Pentax 430 RS. I've lost my software, where can I get another one? I can no longer view my photos. Thank you for your help. Yvette

rorod · Answer

Good evening everyone
my problem is quite different!
For some time now, my camera has been consuming batteries at a frantic pace! Whether I use already used rechargeable batteries or new ones, it takes 2 or 3 photos, and the batteries are depleted
while looking at the device, I noticed that in the battery card compartment, the battery contact tab had a particular feature
indeed, on the + pole there seems to be a surround made of some material (gray color)! in a circular shape
this spiral is not completely closed! Is that normal?
thank you for your answers?
Roger

rorod · Answer

no it's a kind of gray ring located at the pole + in the removable cover compartment of the battery compartment

fan2photos · Answer

Hello! I have the same problem as you. I bought a Pentax Optio S 55 two years ago. For a few months now, it has been draining the batteries after just a few shots... and now it won't even turn on. I just get a "batteries exhausted" message even though the batteries are indeed new.
I looked in the battery compartment and nothing seems off!
Do you have any idea what it could be?

bdbdbdmoi@yahoo.fr · Answer

Good evening,concerning those who have battery problems, try using batteries with more than 2700mAh because below that, the power-ups were, for me, random or unsuccessful with 2000mAh. I solved it with 2800mAh which lasted for 200 photos, pleasantly surprised by this performance even if it’s not the best, but it's better than before...P.S.: I am looking for a copy of the installation CD-ROM that I lost and I can't find the drivers to use it as a webcam (not as a digital camera which is recognized as a USB stick). Thanks to anyone who can provide me with a copy. It's for a ---Pentax Optio 50----@ see you soon in my inboxbdbdbdmoi

Nenette · Answer

Hello, I have the same problem as other "Pentax" users, but my camera is of another brand. The problem is as follows: black screen when taking photos; however, I can use all other functions, including viewing previously taken photos! I have seen the different responses given: defective optical block and sensor! Can you give me an approximate idea of the price for these two elements? (My camera has a 6MP sensor) Thank you in advance!

Guy75014 · Answer

Hello, Hello, I have a Pentax Optio 60, it has been working great until now, and now when I take a photo, it appears white with horizontal lines. I have reconfigured it and reinstalled the driver... the result is nil. What should I do?

yoann34 · Answer

Hello everyone, I’ve taken apart – and when I say taken apart… my Optio 50 L and solved quite a few issues: defective screen, motor problems, button issues. However, there’s still one last detail, and not the least, when I’m in photo mode, the screen (on, wohoo!!) stays black, and the photo also appears black in the viewing menu. So if you have an answer to this, or questions about this camera, feel free to ask!

marre....il marche plus... · Answer

Hello,
I have the same kind of problem as you: I've had a Pentax Optio 33 for a few months and the batteries discharge at a crazy speed, whether they are rechargeable or not. A few days ago, I changed the batteries for the second time that day and it replies "this card is not formatted" (even though I hadn't touched the memory card). I change the batteries again and then NOTHING! It doesn't turn on, not even a little light... I can't read the photos either... it won't respond at all... and it's no longer under warranty, I've had it for 3 years... I'm so upset, it worked so well! Anyway, reading all your messages makes me wonder if Pentax is such a good brand after all. I think I'm going to have to buy another one because I really think it's done for.

perrine · Answer

Hello, I had left a message on this site because I had a problem: despite having charged batteries, it didn't work!!! After several attempts, I realized it was just a battery issue. First, forget about alkaline batteries!! Don't even think about them! Rechargeable batteries have a limited lifespan (about 2 years), and the ones you buy new are only minimally charged (for longevity reasons). So you need to fully charge new batteries before using them... I hope this will help some of you. P.S.: Don't hesitate to email customer support, they are great and respond very quickly! servicetechnique.photo@pentax.fr

gégé1975 · Answer

Hello, Well, I'm here to add to the list of black screen issues with PENTAX!!!! As for me, I bought a Pentax in October 2005 (so the 2-year warranty has expired!!!!) and on December 25th (yes, not cool), I was happily taking my Christmas photos when the screen went black; all the menu functions were present but there was no image on the screen..... After almost an hour, my camera started working normally again but (and yes, there has to be a BUT) I had quite a surprise when I uploaded my photos to my computer... there were scratches on my photos!!!???!!! I see that people talk about sensors, zoom.... but never about ruined photos after the black screen issue... Is this a progression of issues with Pentax??? Could someone please respond, that would be super nice because I really don’t want to part with it yet (sniff....:-(....) maybe I can still do something with it lol THANK YOU

mimi · Answer

Hello. I can no longer keep my device on. The green light comes on, the lens extends, and then the device automatically turns off with the lens extended. I charged the battery and the problem doesn't come from there. I've had it since last night when I installed the software to download my images. Thank you in advance for your help if you know what this is about. Mimi

Daviddvcom · Answer

There are no rules for this forum?!  What are these posts that have nothing to do with the original topic???!!!!  PLEASE POST A MESSAGE REGARDING THE BLACK SCREEN ISSUE FOR PENTAX OTHERWISE I'LL POST A REQUEST TO FIX MY CAR WHICH HAS A FUEL INJECTION PROBLEM!!  Just kidding!! Don't take it like that!!! ;-)  And private discussion requests are a bit iffy, you can share ;-)  Well, I have the same BLACK SCREEN ISSUE WITH PENTAX OPTIO 50, has anyone disassembled their camera?  See you later

kekelefennec · Answer

Hi! Same problem, black screen! But I know where it comes from, it's in the lens!! You have to look closely, it doesn't open properly when you tap it in your hands, you can see it opening a bit more! Has anyone ever disassembled the lens? Is it possible? Thanks

jasi45 · Answer

Hello, I had the same problem of a black screen with a stuck shutter. I disassembled the optical block and gently pushed the shutter blades back with a micro screwdriver, and it reopened and is working again.

floromu · Answer

Hello, I have a Pentax Optio 50 and since this morning it won't turn on at all. What’s happening? Thank you for a response please.

michaa · Answer

Salut, check out http://www.photo.ma.

Gnorlaff · Answer

Hello! I've got that damn problem too with the device that won't turn on. How can I fix it, please?

paul · Answer

Hello, I also have a problem with my Pentax Optio S 50. When I turn it on, it displays "card locked." How can I unlock it?  I look forward to your response. Thank you.  Sincerely.

rosalina30 · Answer

Good evening Paul, I had the same problem and I found out: on the memory card, there is a small tab that must have been pushed; you need to push it back the other way. The locked card will disappear; I hope this works for you, it works for me, good luck!!!!

jm54 · Answer

c how to adjust this device to avoid red-eye when using the flash

Riri · Answer

Hi everyone!!!  I have a problem with my Pentax Optio 50 camera which unfortunately is no longer under warranty!!!  When I turn it on, the red button lights up and I see on the screen that it says the Optio 50 icon and shortly after it says lens error and the lens won't open!!!  So I changed the batteries but that didn't do anything!!!  What should I do??? Can someone help me that would be cool!!!!!  See you soon!!

aryby · Answer

--  aryby

andremarcelremy · Answer

Hello,  2 battery problems:   1) does not turn on with rechargeable and recharged batteries.  however, it works with alkaline batteries.  So I put a piece of aluminum foil to make contact between the + and - with rechargeable batteries, and it worked again.   2) The next day, with the same system:  EXHAUSTED BATTERIES  however, it works with alkaline batteries.     I don't know what to think anymore and I hope the manufacturer is reading the forum.   IF ANYONE HAS A SOLUTION, I THANK THEM IN ADVANCE.  @+

jhv · Answer

pouet pouet the idiots who know how to write in shorthand

chef · Answer

Hello   Pentax Optio 50 camera problem solved on http://3D.ma   Best regards ldmin www.oussamedia.com

trizio · Answer

hi there, I have a little problem too but it's not the same !! when I turn it on I can only take 4 photos :o...:( thank you for getting back to me ;)

mimi.b · Answer

please help me I want to take beautiful pictures with my Pentax Optio 50 and the problem is that when I take a photo it turns out too white I want to fix this problem because I have tanned skin and in the photo I look all white - - ' problem: (

rorod · Answer

Hello, my problem is quite different. My Optio 50 uses batteries at an astonishing rate, whether they're regular non-rechargeable batteries or rechargeable ones... Whether I put in new batteries or newly recharged ones that have only gone through a few cycles, I take two or three photos and... pfft, no more battery... problem or not problem Thank you

Jessiiccaaa · Answer

Il faut enlever la carte mémoire et rallumer l'appareil. C'est la carte mémoire, parce que j'ai eu la même chose :)

123123 · Answer

Hello,  I have the same problem, the screen is completely white, but by tapping on the bottom right corner of the screen with a finger I can aim well to take pictures. Please try and keep me updated.

pat · Answer

Have you found a solution to your goal problem?  Because I have the same concern... Thank you in advance.

WIN/BACHIR · Answer

Hello.
I have a Pentax Optio 50, the problem I have is that I can display the menu, view the photos in memory, but when I put the camera in ready mode to take pictures, I see nothing, no image, it's all black. If you have the answer, please let me know.

NB: other functions work

Thank you for helping me.

rodnat · Answer

I have an Optio M10 as well I turn it on, the lens extends, the screen is black, I take a photo and everything is black, I can see the old photos in the camera what should I do???

patricia 36 · Answer

patricia 36  hello I have a Pentax Optio E70L and when I turn it on it shows lens error 0x0311. Can someone help me decipher the error? Thank you.

olivier · Answer

Hello, how long ago did you buy it?

taotaotao · Answer

Hello! I also have a problem with a Pentax Optio L70. When I turn it on, the lens extends, the camera beeps three times, then the lens retracts halfway and the camera turns off... I called the hotline and they asked me to send the device for a repair estimate, but they are unable to diagnose it over the phone or even give me a price range... I might end up sending it at my own expense, only to find out that the repair would cost as much as a new device. If anyone has any idea what the issue might be, I’m all ears; otherwise, if I prefer not to start a process, I’ll just buy another one directly, but I wouldn't recommend Pentax, their devices have too many flaws.

Problems with Pentax Optio 50 camera

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