View original (French)

Display of the word PROTECTION on digital screen

PROSPER29 -  
 ludo -
Hello,
I currently have a word displaying on the digital screen on the front of my SAMSUNG HT-DB120 HOME CINEMA, that word is "PROTECTION", so I cannot open the tray or turn on my device.
Who can help me?
Thank you very much
Prosper29 - New Caledonia
Configuration: SAMSUNG HT-DB120 HOME CINEMA

8 réponses

Réponse 1 / 8
Sido
 
Hello everyone,
Like you, I am looking for a solution to disable the PROTECTION that appears on my device.
Thank you
16
Réponse 2 / 8
peoplefrite Posted messages 1 Status Membre 12
 
I have exactly the same problem, I haven't been able to solve it for over a year. I'm pulling my hair out, please help me!!!
12
ggod Posted messages 2 Status Membre
 
So, did you find the solution? This thing really is a mess!
0
gregory goedaer > ggod Posted messages 2 Status Membre
 
You need to drop off your device at your supplier: the power supply is dead. If your device is still under warranty, hurry up!
0
Réponse 3 / 8
belzebuttt
 
Hi, I'm having the same issue with my Samsung HT-TX35 home cinema
I'm really annoyed, it's only 5 months old
It turns on, says hello, then goes into protection mode and turns off
If anyone has found a solution, please let me know
belzebuttt@aol.com
See you later
10
loulou
 
Hello, I just got a Samsung home theater; same display issue and I think it needs to be sent for repair. If you still have the warranty
I just received mine, I called and they are going to replace it for me
thank you
0
Réponse 4 / 8
rudy
 
Hello, I have the same problem with my Samsung HT-X710 home theater system; it goes into protection mode. If you have an urgent answer, thank you in advance.
6
Réponse 5 / 8
Gouril Posted messages 3765 Status Contributeur 581
 
Hello,

In the player settings, you should have a menu that allows you to disable it.

See you soon

--
Help your neighbor as you have been helped... / google = 95% of solutions, but you knew that!
˜¨¨¨¨˜''°º^v^^v^-= Make love and not war! =-^v^^v^º°''˜¨¨¨¨˜
3
Réponse 6 / 8
prosper29
 
Hello again
the problem is that I can't bring up the MENU mode on the screen because it doesn't appear, my remote control (even though I've changed the batteries) seems to be out of sync with the HOME CINEMA I've had for 18 months. HELP ME.
thank you in advance.
2
ludo
 
Hi, I have the same problem!! Did you find a solution?
0
Réponse 7 / 8
Gouril Posted messages 3765 Status Contributeur 581
 
To reassure you, I also had that on my home theater system, and well, I followed the instructions as indicated.

Of course, I found the answer in my manual.

Unfortunately, it's not a Philips.

See you soon.
--
Help my neighbor as I was helped... / google = 95% of the solutions, but you knew that!
˜¨¨¨¨˜''°º^v^^v^-= Make love, not war! =-^v^^v^º°''˜¨¨¨¨˜
1
ggod Posted messages 2 Status Membre
 
gouril,

what is the procedure to disable this protection?

my reader turns on and off immediately.

I can’t access anything, not even the menu.

If you know anything, please provide the answer. thank you in advance.
0
Réponse 8 / 8
Jonhwolf
 
The likely cause is the power supply that overheats.
The part needs to be replaced, costing 95 euros for parts and labor. I therefore think it’s better to switch brands.

(HT DB120)

I have this issue with mine, repaired under warranty, but the problem reappeared two years later, so today I’m looking at another brand.
1
ludo
 
Thank you
0