Pc très lent qui peut aider un retraité

bonjour,
mon papa retraité n'a pas beaucoup de conaissance sur pc. il télécharge beaucoup et son pc est très lent depuis quelque temps. j'ai installé adaware et spybot. spybot n'arrive pas à fonctionner il demande de mettre à jour automatiquement ou manuellement mais lorsque je me connecte pour mettre à jour il me dit qu'aucune mise à jour n'est disponible, je ne peux donc faire de vérification. Voici un rapport hitjack this.
deuxième problème : une autre fenetre internet s'ouvre environ toute les 30 secondes lorsqu'il est connecté et lui dit "aucune page à afficher - action annulée".
Si quelqu'un peut nous aider.
merci
Logfile of HijackThis v1.99.1
Scan saved at 11:16:08, on 13/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\ati-cpanel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
C:\NORMAN\nvc\BIN\ZLH.EXE
C:\Program Files\WildTangent\Apps\GameChannel.exe
C:\Program Files\Netcom\Netcom.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\NetAnalyse\NetAnalyse.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\HbTools\Bin\4.7.2.1\HbtOEAddOn.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Documents and Settings\louisclaude\Mes documents\Change Mon Ecran\CmeSystray.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Fichiers communs\EPSON\EBAPI\SAgent2.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\NORMAN\nvc\BIN\NYMSE.EXE
C:\NORMAN\nvc\BIN\NIP.EXE
C:\WINDOWS\system32\spupdsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\NORMAN\nvc\BIN\NJEEVES.EXE
C:\NORMAN\nvc\BIN\NVCSCHED.EXE
C:\WINDOWS\system32\spnpinst.exe
C:\NORMAN\nvc\BIN\nvcoas.exe
C:\WINDOWS\system32\Sysocmgr.exe
C:\NORMAN\nvc\BIN\cclaw.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HbTools\Bin\4.7.2.1\HbtSrv.exe
C:\Documents and Settings\louisclaude\Mes documents\VIRUS-LOGICIEL\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.free.fr/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.free.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.free.fr/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - c:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: HbTools - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\HbTools\Bin\4.7.2.1\HbtHostIE.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: ToolHelper - {AAAE1C1A-89F7-4AF6-ABD1-F8FBCFA47408} - C:\PROGRA~1\PTLTOO~1\ptltb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: Barre de confiance CM-CIC - {55BDF3B0-C0A8-481A-B8A6-01CD2BE0F3FD} - C:\Program Files\BarreConfCMCIC\TAPBar.dll
O3 - Toolbar: Big Fish Games Toolbar - {4E7BD74F-2B8D-469E-86BD-FD60BB9AAE3A} - C:\PROGRA~1\BFGTOO~1\BFGTOO~1.DLL
O3 - Toolbar: H&otbar - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\HbTools\Bin\4.7.2.1\HbtHostIE.dll
O3 - Toolbar: PTL Toolbar - {39BBB92C-F7C0-4D31-91B1-DDA25FA26965} - C:\Program Files\PTL Toolbar\ptltb.dll
O4 - HKLM\..\Run: [ATIPTA] C:\ati-cpanel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [Netcom] "C:\Program Files\Netcom\Netcom.exe"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [ThrustTSR] C:\Program Files\Thrustmaster\Thrustmapper\TMTMTSR.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NetAnalyse] C:\Program Files\NetAnalyse\NetAnalyse.exe
O4 - HKLM\..\Run: [K!IR.exe] C:\Program Files\K!TV\K!IR.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Babylon Client] C:\Documents and Settings\louisclaude\Bureau\Babylon\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [HbTools] C:\Program Files\HbTools\Bin\4.7.2.1\HbtOEAddOn.exe
O4 - HKLM\..\Run: [odcyzgsk] C:\WINDOWS\system32\qzjiqrca.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Internet Washer Pro] C:\Program Files\Internet Washer Pro\iw.exe min
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1072.dll,InstantAccess
O4 - Startup: Cme.lnk = C:\Documents and Settings\louisclaude\Mes documents\Change Mon Ecran\Change Mon Ecran.exe
O4 - Global Startup: AOL Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Dictionary - http://www.ezreference.com/_/ie-com-sp.htm
O8 - Extra context menu item: &Encyclopedia - http://www.ezreference.com/_/ie-com-e-sp.htm
O8 - Extra context menu item: Ajouter à Change Mon Ecran - c:\windows\CmeIE.htm
O8 - Extra context menu item: Tout télécharger en utilisant FlashGet - C:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Télécharger en utilisant FlashGet - C:\PROGRA~1\FlashGet\jc_link.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: PTL Toolbar - {39BBB92C-F7C0-4D31-91B1-DDA25FA26965} - C:\Program Files\PTL Toolbar\ptltb.dll
O9 - Extra 'Tools' menuitem: PTL Toolbar - {39BBB92C-F7C0-4D31-91B1-DDA25FA26965} - C:\Program Files\PTL Toolbar\ptltb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .avi: c:\program files\Program\PLUGINS\npavi32.dll
O12 - Plugin for .wma: c:\program files\Program\PLUGINS\npdsplay.dll
O12 - Plugin for .wmv: c:\program files\Program\PLUGINS\npdsplay.dll
O14 - IERESET.INF: START_PAGE_URL=http://home.free.fr/
O16 - DPF: PackageHtmlCab - http://acces.blonde.com/package/PackageHtmlCab.CAB
O16 - DPF: {01BE5BD7-B2DD-48B3-A759-59265A91E787} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1064_XP.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://encyclo.voila.fr/JS/tdserver.cab
O16 - DPF: {04CCFF26-7D52-4E42-BF6A-F8ECE0896EB7} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1071_XP.cab
O16 - DPF: {07C9CFC7-DE33-4A0C-9FFB-CDFBA843B157} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1063_XP.cab
O16 - DPF: {0D1011B3-89C8-4F8E-8693-BB970E2E81E0} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1069_ASPIV4_XP.cab
O16 - DPF: {0DA910BC-6919-489E-B584-D9A4AAC7B8DE} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1068_ASPIV4_XP.cab
O16 - DPF: {3DAD912E-D2B9-4323-B7C9-7F2C5CC0C57B} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1070_XP.cab
O16 - DPF: {54579C3D-A58D-4623-B5B5-465552BDA45B} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1072_ASPIV4_XP.cab
O16 - DPF: {624321F1-0581-49D8-99BD-2E952C2DF31B} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1063_ASPIV4_XP.cab
O16 - DPF: {87AF076E-D86D-4E87-ADDD-F05804E1F150} (VirginMega DownloadManager) - http://www.virginmega.fr/DownloadManager/Release/Prod/DownMan.cab
O16 - DPF: {95460ABD-946A-46FF-9F56-268718323EEE} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1068_XP.cab
O16 - DPF: {A1C392A2-B274-46DB-89BE-1FBD476B9C93} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1065_XP.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {BA749BC1-143E-430D-B1DA-1D2AF67A3658} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1069_XP.cab
O16 - DPF: {D1B80EBF-1A26-4FEC-B0B9-DCB934C6507E} - http://dialup.carpediem.fr/CABS/1,0,3,8/fr/AccesMembre.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://www.bigfishgames.com/online/feedingfrenzy/Game/SproutLauncher.cab
O16 - DPF: {E114CD5B-17CE-4807-890E-7B1EDF9F2E5E} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1066_XP.cab
O16 - DPF: {E15111B0-95AE-4C05-B91F-F4564057990C} (MovieSystem WAY) - http://services.moviesystem.com/cabs/msway.cab
O16 - DPF: {E24E8472-89B7-479F-8AD8-BBD7206A6A02} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1067_XP.cab
O16 - DPF: {E7AE1661-EBEB-492B-AE0D-860DF24174C6} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1064_ASPIV4_XP.cab
O16 - DPF: {EF4DCD99-D26B-44A4-BA77-CFDCC97E7291} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1062_XP.cab
O16 - DPF: {EFB23983-5803-4914-ADA3-C0EA2CFBDC37} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1072_XP.cab
O16 - DPF: {FA605711-8E72-46B2-AE49-BED11B2E729D} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1063_ASPIV4_XP.cab
O16 - DPF: {FA83E942-B796-46DE-9155-1632ECC5473B} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1061_XP.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C790878C-33A4-43C9-828A-D4FF965221B4}: NameServer = 212.27.54.252 212.27.53.252
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Boonty Games - BOONTY - C:\Program Files\Fichiers communs\BOONTY Shared\Service\Boonty.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Fichiers communs\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\nvc\BIN\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\NVC\BIN\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\nvc\BIN\NVCSCHED.EXE
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

merci