Is Cdiscount reliable? - Page 5

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  1. Malo
     
    I strongly advise against this sales site... Look for a more serious seller! They charged 500 euros to my bank card over 8 months ago. I have been fighting with them to get my money back without success. I have just filed a case with my lawyer.
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  2. jojo
     
    For me, it's not reliable. I placed an order on Friday, it was confirmed on Monday, and now the order is being canceled without any request or explanation. Cdiscount is useless.
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  3. Fmichel
     
    Flee! They don't take responsibility for their mistakes and invent deadlines and don't know the term "commercial gesture." As far as I'm concerned, I received a product in which one of the bottles had leaked without the packaging being damaged. No exchange, no refund...
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    1. Anonymous user
       
      Never had a problem with Cdiscount.
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  4. dims70
     
    I bought a washing machine (delivered on 11/24/21) that arrived defective, it took me more than 3 weeks of "fights" over the phone (dozens) and emails (25) between Cdiscount customer service and that of the manufacturer !!!! It’s a SHAME !!!! If I could have given 0 stars, I would have done it, I am disgusted with this company!!! My case was treated like a case of someone who received a used item UNACCEPTABLE...the different people I spoke to on the phone sounded like robots... I WAS HORRIBLY FRUSTRATED!!!! I had to report them to (SIGNALConso) to speed up the process!!! In two words STAY AWAY!!!!
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    1. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520
       
      Hello

      Cdiscount is a Marketplace.. You need to contact the seller.. It wouldn't be surprising if CDiscount (of poor reputation..) disclaims all responsibility in its T&Cs in case of purchase on the Marketplace.

      What is the applicable law for the REAL seller?

      Cheers
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  5. Bns
     
    I am really disappointed because I placed an order in early November 2021 with a Christmas gift voucher. Cdiscount has blocked my orders for no reason and to this day refuses to refund me. I have called about thirty times and all the advisors escalate the issue, but nothing progresses with my case. The managers promise to call back but never do.
    To this day, I am still waiting for over €156 in reimbursement!! Thieves. I am going to file a complaint!! Be careful.
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  6. pollux755 Posted messages 204 Status Member 122
     
    I haven't read everything and don't know if it has been mentioned, but you should check for any pre-checked boxes, like trying to sell insurance even if it's cheap. Uncheck it, then.

    Personally, I've never had a problem.

    If there's an issue, know that this site Cdiscount is related to the Casino store, so you can also register on the Casino supermarket website and contact them there if you don't get a response elsewhere.
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  7. mijac17
     
    reliable but I just got scammed for 29 EUROS
    WARNING; c discount at will signed up without request, impossible to get a refund indeed the withdrawal period is over it seems that it is impossible to get the money back, I am informing UFC Que Choisir and sending a copy to the Ministry of Commerce
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  8. Anas
     
    Good evening, I bought an S21 from a Cdiscount user named decrew, I can't go back, the phone will arrive in 3 weeks. Have I been scammed?
    If so, can I contact my bank to resolve it?
    Thank you!
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  9. Babou
     

    Ordered glasses with Yoming on Cdiscount three months ago, received nothing, promise of a refund not received, don’t order anything

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  10. crochepied
     

    Avoid this site CDISCOUNT for Chinese scams. Bought a phone and never received it, contacting them is impossible.

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    1. Anonymous user
       

      Hello, I've been buying from Cdiscount for a long time and I've never had a problem.

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  11. crochepied
     

    You didn't receive your item and it's impossible to contact CDISCOUNT customer service, it's a Chinese scam site. I bought and paid for a mobile phone but haven't received it..

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  12. agathedmt Posted messages 4 Status Member
     

    As for me, I have already ordered and I had no problem, but I think it doesn't hurt to remain cautious.

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  13. jeano14
     

    Hello

    For my part, I am delighted with CDiscount

    I had a big problem with Neto; but a big one because they were dragging it out to make me give up,

    CDiscount resolved the issue and I was reimbursed

    I must say that I don't have the mentality of the French who always """yell"""

    I called and I am very satisfied

    Bye

    Jeano

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  14. crochepied
     

    In fact, 2 years before I bought and received it, but don't trust CDISCOUNT anymore... CDISCOUNT has become a fortress of scams and suffering. If you purchased and did not receive it, then quickly contact https://www.mediateurfevad.fr/.

    Only pay through PayPal for purchase protection. Otherwise, your money will be gone without a trace. Their responses from CDISCOUNT are a joke.

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  15. Phanny
     

    especially do not order from CDISCOUNT, unless you have nothing to ask of them...

    I've been waiting for over a month and a half for the return procedure for a defective product under warranty

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    1. Anonymous user
       

      Hello, personally I've never had a problem with this site, a dispute resolved in 1 week

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  16. luckybruno35 Posted messages 1 Status Member
     

    CDISCOUNT: a platform for shady e-commerce

    Product descriptions are fanciful and incomplete

    Deliberate omission of Made in... (China?)

    They lie about the shipping country of the products

    Delivery times are not met, and for good reason... (see above)

    Customer service handled by non-French speakers

    In case of a proven product defect, they will say they are not responsible, that you need to deal with the seller

    Idiots!

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  17. Edona
     

    Oh my god, they are really scammers. I bought a device and it barely worked for 2 weeks. Customer service is catastrophic, I will never buy from Cdiscount again.

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  18. Flo
     

    Do not flee, especially from the company Techzone. Techzone is a scam company that sells phones for the American market. The difference between an American and a European phone lies in the use of mobile network frequencies. Each market uses dedicated frequencies to allow you to connect ... SM-____U/U1: The models intended for the United States (models ending in -U or -U1) generally have the same features as in Europe. However, they are often versions designed for American carriers and are often not compatible with the French network.

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    1. piquesous Posted messages 15734 Registration date   Status Contributor Last intervention   6 124
       

      Hello, So in your case, it's not Cdiscount that is unreliable, but the seller. Cdiscount is a seller, but also aggregates external sellers. So you need to make the distinction before it turns into defamation. See you later

      1
  19. casperworld Posted messages 1 Registration date   Status Member Last intervention  
     

    Completely fraudulent site!!
    Run away!
    Typical example:
    An Office package purchased this summer with a tempting and very clear product description, except that OneDrive (the famous 5TB of storage) will be removed a few months later along with your backups, and they are fully aware of it!!!
    The product license is invalid!!

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