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Twain driver issue - Page 2

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  1. lucemarie Posted messages 39 Status Member
     
    In Paint, the scanner or camera option is grayed out and I can't click on it (I think I'm collecting everything that can happen!!!)
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  2. xtremis Posted messages 860 Status Member 105
     
    Unfortunately, it means that your scanner is not recognized. When did you buy it?
    --
    Do not fear change, but fear routine.
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    1. lucemarie Posted messages 39 Status Member
       
      In 2003, it worked very well on my old PC with XP, and now I've just changed my PC and I have Vista; that's where it all comes from!!!
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      1. xtremis Posted messages 860 Status Member 105 > lucemarie Posted messages 39 Status Member
         
        Hello

        Regarding the scanner, my scanner is also from 2003 and I just switched to Vista
        when I bought a new PC with Vista, and God knows how hard I struggled to get the scanner working under Vista,
        but I managed. I think you made a mistake during your initial installation, like using a driver
        that is not compatible with Vista (so installed with your XP CD) and especially with the scanner turned on
        (when installing a USB or parallel device, it must always be off).
        We will succeed. Two solutions are available.
        1- From the Windows uninstallation program (Control Panel/Programs and Features)
        Do you see your Canonscan driver? If so, uninstall it from there. That's the only way to remove all
        traces of the XP driver. At that point, contact me

        2- Alternatively, uninstall via the device manager with the scanner turned on, your scanner driver and remove canon Twain in Twain 32
        download here https://www.canon.fr/support/consumer_products/products/scanners/canoscan_series/canoscan_n1240u.html the driver 4- canoscan Toolbox 4.136 and install the scanner turned off.
        Restart your PC and once on your desktop, turn on the scanner
        --
        Do not fear change but fear routine.
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  3. xtremis Posted messages 860 Status Member 105
     
    Hello

    Sorry Lucemarie, but last night I once again had connection problems. From 11 PM/11:30 PM my ISP is performing
    DSL improvements. As for the scanner, mine is also from 2003 and I just upgraded to Vista when I bought a new PC with Vista, and God knows how hard I struggled to get the scanner to work under Vista, but I managed. I think you made a mistake during your initial installation, like using a driver
    that is not compatible with Vista (so installed with your XP CD) and especially with the scanner turned on
    (when installing a USB or parallel device, it must always be off).
    Leave everything as it is and check the PM I sent you
    --
    Do not fear change but fear the routine.
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  4. roy17an
     
    Response for Twain Driver Search:

    Go to "Epson" using Google
    Click on "Scanners"
    Click on "Contact Us"
    Click on "Technical Support Request"

    Select "Scanners"
    "Product"
    "Operating System"

    Confirm Selection

    Click on Confirm Selection

    RESULT = 2 TWAIN Drivers to Download: Twain 5.7
    Twain 5.7f
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