Printer keeps printing the same document

kusanagi79 Posted messages 583 Registration date   Status Membre Last intervention   -  
 quelquun -
Hello,
I have a strange problem,
for the past 3 days my printer keeps printing the same document. I start a print job and it always prints a document I printed 3 days ago. What could be the cause, please? It’s a Canon laser MP5730.

Configuration: Windows XP / Internet Explorer 6.0

1 réponse

Olenka6 Posted messages 518 Status Membre 152
 
Maybe the time when you wanted to print that document, the printer didn't respond right away, so you sent multiple print requests... and now they're coming through dribs and drabs... to be sure, go to Control Panel, then to "Printers and Other Devices," and finally click on "View Installed Printers..." and you will double-click on the printer you installed, and if it's what I think, there will be a list of documents pending printing or something like that... if not, it will be empty; in which case, I won't be able to answer you right away.
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jadichou
 
jadichou

thank you for your advice, I resolved my printer issue
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Clo89
 
Hello, I had the same problem, I solved it. Thank you.
2
Johnemrys
 

Thank you very much, I had the same problem for a few days, and I just solved it ????

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quelquun
 

14 years later and you save me, thanks brother

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