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Arcsoft Connect Daemon has stopped working

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GC83 Posted messages 249 Status Member -  
Arno065 Posted messages 177 Status Member -
Hello,

Here is what a Windows window says when my PC starts:
"Arcsoft Connect Deamon has stopped working. Windows will close the program"

I am using Vista and I have free Antivr which did not detect anything during a full scan. I should also mention that I regularly clean my PC with CCleaner.

I am therefore seeking your help here...
Is it a virus? Thank you for enlightening me and helping me get rid of this window.

Thank you in advance!

Looking forward to hearing from you,
GC.

Configuration: Windows Vista / Internet Explorer 7.0

12 answers

  1. jmc70
     
    Good evening, a somewhat late reply but one that may be useful to others.
    This program is typically bundled with certain camcorders or cameras. It is associated with an image editing program. You can remove it without any harm, especially since it launches a resident ACDaemon.exe that loads at startup and consumes memory for no reason. Unfortunately, just as it did not ask for permission to install, ArcSoft does not provide an uninstallation program (well done!).
    In Start/Run/msconfig, go to the Startup tab to display the list of processes that load into memory. Uncheck the ArcSoft Connection box.
    On the next boot, it will not load into memory. You can then delete it by moving the folder C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ (to a USB drive for example - so you can restore it if you find that one of your programs no longer works - an ArcSoft program, of course).
    You still need to clean the Registry (but if you don't know how, it's better to avoid it as it's dangerous to mess around in there).
    34
    1. GC83 Posted messages 249 Status Member 4
       
      Great. Problem solved for me, it seems.
      0
    2. sherred Posted messages 8605 Status Member 351
       
      Thank you for this information, jmc
      it's really stupid of me, I thought of the administration tools, and not of the simple msconfig

      lol in trying to make things too complicated, we forget the simplest means
      0
    3. B Blanc
       
      Thank you a thousand times to jmc70.
      Simple, clear, and above all ... EFFECTIVE!
      I had almost given up after dragging that "Arcsoft Daemon has stopped ... etc" for so long.
      My heartfelt gratitude, then.
      0
    4. zipios Posted messages 11 Status Member
       
      Hello and thank you very much: same problem, solution applied, problem resolved. Best regards.
      0
  2. sherred Posted messages 8605 Status Member 351
     
    Hello
    Download ArcSoft Connect Service
    http://www.arcsoft.com/public/download/arcconnect.asp
    --
    When the thresholds are crossed, there are no more limits
    What I have written, I have written
    21
    1. GC83 Posted messages 249 Status Member 4
       
      Thank you for your help.
      I've just done it.
      But the same window appears a few seconds after running the .exe file:
      "Arcsoft Connect Daemon has stopped working. Windows will close the program"!
      0
    2. GC83 Posted messages 249 Status Member 4
       
      Then a second window opens saying: "Arcsoft Connect Daemon has stopped working. A problem caused the program to stop working correctly. Windows will close this program and notify you if a solution is available."

      And then the window stays on the screen with no further information.
      0
    3. nicou
       
      solution please
      0
  3. sherred Posted messages 8605 Status Member 351
     
    start>>run>>steps: services.msc
    search for the service, "Arcsoft Connect Daemon" or something similar "double-click on it, and set it to Disabled and Stopped

    --
    When the limits are crossed, there is no more limit
    What I have written, I have written
    3
    1. GC83 Posted messages 249 Status Member 4
       
      I did it (I disabled everything in "properties") and it's still the same: at startup the window says that Arcsoft connect daemon has stopped working!

      What is this program? Can't we get rid of it?
      0
  4. cydonia
     
    Hi,
    I have the same problem...
    I started ArcSoft to see... it seems to be linked to my son's mp4 and it asks me for the product registration; when I try to launch it, I get a message saying it has stopped working.

    I deduce that it's simply shareware; I just need to uninstall it...
    1
    1. GC83 Posted messages 249 Status Member 4
       
      Hi,

      If you tell me how to do it, I'm in!
      0
  6. sherred Posted messages 8605 Status Member 351
     
    download hijackthis http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe
    >> save the target as .... "the desktop" rename HJTInstall.exe to something like HJT.exe

    >> Double-click on "HJT.exe" to start the installation

    >> Click on Install then "I Accept"

    >> Click on "Do a scan system and save log file"

    >> The Notepad will open, copy and paste all its content here in your next response

    http://pagesperso-orange.fr/rginformatique/section%20virus/demohijack.htm

    --
    When the limits are crossed, there are no more boundaries
    What I have written, I have written
    0
    1. GC83 Posted messages 249 Status Member 4
       
      And here it is:

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 08:25:39, on 13/04/2010
      Platform: Windows Vista SP2 (WinNT 6.00.1906)
      MSIE: Internet Explorer v8.00 (8.00.6001.18904)
      Boot mode: Normal

      Running processes:
      C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
      C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
      C:\Program Files (x86)\Windows Media Player\wmplayer.exe
      C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
      C:\Windows\STVSPCButton.exe
      C:\hp\support\hpsysdrv.exe
      C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
      C:\Program Files (x86)\PC Tools Firewall Plus\FirewallGUI.exe
      C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
      C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
      C:\Program Files (x86)\iTunes\iTunesHelper.exe
      C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPGUI.dll
      C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
      C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
      C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
      C:\hp\kbd\kbd.exe
      C:\Windows\SysWOW64\conime.exe
      C:\Program Files (x86)\Internet Explorer\IELowutil.exe
      C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
      C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
      C:\Program Files (x86)\Windows Live\Toolbar\wltuser.exe
      C:\Windows\SysWow64\Macromed\Flash\FlashUtil10e.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr?cobrand=hp-desktop.msn.com&ocid=HPDHP&pc=HPDTDF
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.sfr.fr/fermeture-des-pages-perso.html
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr?cobrand=hp-desktop.msn.com&ocid=HPDHP&pc=HPDTDF
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      O1 - Hosts: ::1 localhost
      O2 - BHO: Help for Adobe PDF Reader link - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
      O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
      O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
      O2 - BHO: AOL Toolbar BHO - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files (x86)\AOL\AOL Toolbar 5.0\aoltb.dll
      O2 - BHO: Windows Live Sign-in Assistant Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
      O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
      O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
      O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
      O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files (x86)\AOL\AOL Toolbar 5.0\aoltb.dll
      O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
      O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
      O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
      O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
      O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
      O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
      O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
      O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files (x86)\PC Tools Firewall Plus\FirewallGUI.exe" -s
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [Philips Intelligent Agent] "C:\Program Files (x86)\Philips\Intelligent Agent\Philips Intelligent Agent.exe" /SILENT
      O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW,SYSTRAY
      O4 - HKCU\..\Run: [Google Update] "C:\Users\brigitte\AppData\Local\Google\Update\GoogleUpdate.exe" /c
      O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
      O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
      O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
      O4 - Global Startup: STVSPCButton.lnk = C:\Windows\STVSPCButton.exe
      O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\fr-FR\local\search.html
      O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
      O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
      O9 - Extra button: Direct Add - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
      O9 - Extra 'Tools' menu item: &Direct Add in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
      O9 - Extra button: HP Smart Selection - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
      O13 - Gopher Prefix:
      O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-29-0.cab
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
      O18 - Filter: application/xhtml+xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
      O18 - Filter: application/xhtml+xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
      O18 - Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
      O18 - Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files (x86)\Design Science\MathPlayer\MathMLMimer.dll
      O23 - Service: ACPService - Unknown owner - C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPService.exe
      O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
      O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
      O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
      O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
      O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
      O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTDevSrv.exe
      O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
      O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
      O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
      O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
      O23 - Service: Google Update Service (gupdate1ca7a93b5d2b368) (gupdate1ca7a93b5d2b368) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
      O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
      O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
      O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
      O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
      O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files (x86)\PC Tools Firewall Plus\FWService.exe
      O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
      O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
      O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
      O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
      O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

      --
      End of file - 14147 bytes
      0
    2. babas
       
      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 00:14:34, on 21/04/2011
      Platform: Windows Vista SP2 (WinNT 6.00.1906)
      MSIE: Internet Explorer v9.00 (9.00.8112.16421)
      Boot mode: Normal

      Running processes:
      C:\Windows\system32\Dwm.exe
      C:\Windows\Explorer.EXE
      C:\Windows\system32\taskeng.exe
      C:\Program Files\Windows Defender\MSASCui.exe
      C:\Program Files\Common Files\Real\Update_OB\realsched.exe
      C:\Program Files\Winamp\winampa.exe
      C:\Windows\System32\mobsync.exe
      C:\Program Files\Launch Manager\LManager.exe
      C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
      C:\Windows\RtHDVCpl.exe
      C:\Windows\vsnp2uvc.exe
      C:\Program Files\Common Files\Java\Java Update\jusched.exe
      C:\Program Files\SweetIM\Messenger\SweetIM.exe
      C:\Program Files\AVAST Software\Avast\AvastUI.exe
      C:\Users\Bastos\Program Files\DNA\btdna.exe
      C:\Windows\ehome\ehtray.exe
      C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
      C:\Program Files\Windows Media Player\wmpnscfg.exe
      C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
      C:\Program Files\OpenOffice.org 3\program\soffice.exe
      C:\Windows\ehome\ehmsas.exe
      C:\Program Files\OpenOffice.org 3\program\soffice.bin
      C:\Program Files\Windows Live\Messenger\msnmsgr.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
      C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
      C:\Windows\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
      C:\Windows\system32\wbem\unsecapp.exe
      C:\Windows\system32\conime.exe
      C:\Windows\system32\taskeng.exe
      C:\Program Files\Uniblue\RegistryBooster\rbmonitor.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Windows\system32\mmc.exe
      C:\Windows\system32\SearchFilterHost.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.durable.com/recherche
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.durable.com/recherche
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80012
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80012
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.durable.com/recherche
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com
      R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.durable.com/recherche
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.durable.com/recherche
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80012
      R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.durable.com/recherche
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
      O1 - Hosts: ::1 localhost
      O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
      O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
      O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
      O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
      O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
      O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
      O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
      O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
      O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
      O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
      O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
      O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
      O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
      O4 - HKLM\..\Run: [Skytel] Skytel.exe
      O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
      O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe
      O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
      O4 - HKLM\..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [BboxUpdate] C:\Program Files\BboxUpdate\eStantAutoRunV.exe
      O4 - HKLM\..\Run: [SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exe
      O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
      O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
      O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Users\Bastos\Program Files\DNA\btdna.exe"
      O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
      O4 - HKCU\..\Run: [MsnMsgr] ~"C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [BitComet] "C:\Program Files\BitComet\BitComet.exe" /tray
      O4 - HKCU\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKCU\..\Run: [RegistryBooster] "C:\Program Files\Uniblue\RegistryBooster\launcher.exe" delay 20000
      O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
      O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
      O4 - Global Startup: Logiciel Kodak EasyShare.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
      O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
      O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
      O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
      O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
      O9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dll
      O9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
      O9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
      O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
      O13 - Gopher Prefix:
      O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
      O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
      O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
      O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
      O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
      O23 - Service: Device Error Recovery Service (dgdersvc) - Devguru Co., Ltd. - C:\Windows\system32\dgdersvc.exe
      O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
      O23 - Service: eStantLaunchService - TechCity Solutions France - C:\Program Files\BboxUpdate\eSRunService.exe
      O23 - Service: FsUsbExService - Teruten - C:\Windows\system32\FsUsbExService.Exe
      O23 - Service: Service Google Update (gupdate1c9dd749b7c0cde) (gupdate1c9dd749b7c0cde) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
      O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
      O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
      O23 - Service: SAMSUNG KiesAllShare Service (KiesAllShare) - Unknown owner - C:\Program Files\Samsung\Kies\WiselinkPro\WiselinkPro.exe
      O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe
      O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
      O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
      O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

      --
      End of file - 11886 bytes
      0
  7. sherred Posted messages 8605 Status Member 351
     
    relance hijackthis

    check this line

    O4 - HKLM\..\Run: [ArcSoft Connection Service] "C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe"

    and click on Fix checked

    --
    When the limits are crossed, there is no more limit
    What I wrote, I wrote it
    0
    1. GC83 Posted messages 249 Status Member 4
       
      It's done, but the same window still appears on reboot!
      0
  8. sherred Posted messages 8605 Status Member 351
     
    Well, go to

    Control Panel "switch to category view of preferences (on the right)

    then Performance and Maintenance

    then Administrative Tools

    double click on "Services"

    and there you look for everything related to "Arcsoft"
    double click on it... then click on Stop... and finally select the startup type and Disabled click on OK

    --
    When the limits are crossed, there are no more limits
    What I have written, I have written
    0
    1. GC83 Posted messages 249 Status Member 4
       
      You are suggesting the same thing as in your message from April 5. I've already done all that.
      I don’t understand why hijackthis didn’t uninstall/delete this thing.
      0
  9. sherred Posted messages 8605 Status Member 351
     
    no news?
    --
    When limits are crossed, there are no more boundaries
    What I wrote, I wrote it
    0
    1. GC83 Posted messages 249 Status Member 4
       
      My last post from April 16th said there is no change. Windows keeps notifying me that Arcsoftdeamon has stopped working. In my opinion, disabling it does not solve this problem.

      Question: What exactly is Arcsoftdeamon? What is it used for? Why is it showing up today and not before? How can we get rid of it if it’s not important? Should we, on the contrary, turn it back on?

      This may be related: Since Windows reported that Arcsoftdeamon has stopped working, my firewall (pctools) asks me to qualify a detected network at startup... I click on "public" or "work" each time to get rid of this window. Are these two things related?
      0
  10. sherred Posted messages 8605 Status Member 351
     
    I am not sure, some say it's legal, others say it's a spyware
    I don’t know this software, so in the absence of information, I prefer to consider it harmful

    So I advise you to do this

    1-----------------------------------

    Download Malwarebyte's here http://www.malwarebytes.org/mbam/program/mbam-setup.exe
    The program will automatically update.
    If the COMCTL32.OCX file is missing, you can download it here
    https://www.malekal.com/tutorial-aboutbuster/
    Once updated, the program will start; click on the settings tab, and check the box: "Stop Internet Explorer during deletion".

    Now click on the search tab and check the box: "run a quick scan".

    Then click on "search".

    Let it scan the PC...

    If items are found > click on delete selection.

    If you're asked to restart > click on "yes".

    At the end, a report will open; save it so you can find it to post it on the forum.

    Copy and paste the report please.

    PS: reports are also stored in the report/log tab

    2.----------------------------------

    Download Toolbar-S&D (Team IDN) to your Desktop.
    https://77b4795d-a-62cb3a1a-s-sites.googlegroups.com/site/eric71mespages/ToolBarSD.exe?attachauth=ANoY7cpVobGk5bHnxrhQ4yaoEUDJvOYNnEGyYjgqHZz5GqZLfutR3fMFPlsC3-CGIilfupPAguYATNyua3csodN_frdMK8sSzUpit10Yac-QJCOkMqJKkbdKcP6ySs8trWPgoNVIq4TGGWCe6o0txXQv-ZueJF9vZzw3RXsGwFYIqN2lvF2LPdQzS8mE1d5kWOVOz6EMzQuE5-lClSJM869uq3oc7-t7yg%3D%3D&attredirects=3

    * Run the program installation by executing the downloaded file.
    * Now double-click on the Toolbar-S&D shortcut.
    * Select the desired language by typing the letter of your choice and validating with the Enter key.
    * Now choose option 1 (Search). Wait until the search is complete.
    * Post the generated report. (C:\TB.txt)

    --
    When the limits are crossed, there are no more limits
    What I wrote, I wrote
    0
    1. GC83 Posted messages 249 Status Member 4
       
      Ok. I'll do that tomorrow, Friday.
      0
    2. GC83 Posted messages 249 Status Member 4
       
      Malware report:



      Malwarebytes' Anti-Malware 1.45
      www.malwarebytes.org

      Database version: 4025

      Windows 6.0.6002 Service Pack 2
      Internet Explorer 8.0.6001.18904

      04/23/2010 15:53:13
      mbam-log-2010-04-23 (15-53-13).txt

      Scan type: Quick scan
      Element(s) scanned: 110990
      Elapsed time: 3 minute(s), 58 second(s)

      Infected memory process(es): 0
      Infected memory module(s): 0
      Infected Registry key(s): 0
      Infected Registry value(s): 0
      Infected Registry data element(s): 0
      Infected folder(s): 0
      Infected file(s): 0

      Infected memory process(es):
      (No harmful items detected)

      Infected memory module(s):
      (No harmful items detected)

      Infected Registry key(s):
      (No harmful items detected)

      Infected Registry value(s):
      (No harmful items detected)

      Infected Registry data element(s):
      (No harmful items detected)

      Infected folder(s):
      (No harmful items detected)

      Infected file(s):
      (No harmful items detected)
      0
    3. GC83 Posted messages 249 Status Member 4
       
      For Toolbar, I only find the following (I had issues once and had to launch it in safe mode). The "report":


      -----------\\ ToolBar S&D 1.2.9 XP/Vista

      Microsoft® Windows Vista(TM) Home Premium Edition ( v6.0.6002 ) Service Pack 2
      x64-based PC ( Multiprocessor Free : Intel(R) Pentium(R) Dual CPU E2200 @ 2.20GHz )
      BIOS : Phoenix - AwardBIOS v6.00PG
      USER : brigitte ( Administrator )
      BOOT : Normal boot
      C:\ (Local Disk) - NTFS - Total:582 Go (Free:242 Go)
      D:\ (Local Disk) - NTFS - Total:13 Go (Free:1 Go)
      E:\ (CD or DVD) - UDF - Total:3 Go (Free:0 Go)
      G:\ (USB)
      H:\ (USB)
      I:\ (USB)
      J:\ (USB)

      "C:\ToolBar SD" ( LAST UPDATED: 22-08-2009|18:42 )
      Option : [1] ( 23/04/2010|15:56 )

      [ UAC => 1 ]

      -----------\\ Searching for Files / Folders ...
      0
  11. gilou31
     
    I had the same problem for quite some time. Having noticed that it was a software included on the CD provided with my Panasonic FZ28 camera, I tried reinstalling it and realized that the program on the CD offered to uninstall it, which I did. I then reinstalled the Arcsof software from the camera's CD and the problem was resolved.
    0
  12. Toto 14
     
    Thank you to Gilou 31. I've had the same problem for a while and hadn't found the solution yet. I uninstalled the software "ArcSoft Photo Impression" that came with a negative and slide scanner. No more problems since then.
    0
  13. fofie
     
    Thank you too :) . Still a relevant topic.
    0
    1. Arno065 Posted messages 177 Status Member 17
       
      Hello everyone, uninstalling and reinstalling the ArcSoft Photo Impression software does not help because it is due to a lack of internet connection at startup. It is used to call an online assistant, and then, once you click on "Don't send" or "Send error report," the ArcSoft Connect Daemon software and service reopen once the internet connection is stable. But to get rid of this message, it's better to disable the service.
      0