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Mobifun - Page 2

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Answer 21 / 29
fat
 
On the Orange internet purchase, you can simply terminate your contract by email.
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Answer 22 / 29
fat
 
postal address of MOBIFUN
CUSTOMER SERVICE
FREE RESPONSE 52850
13859 AIX EN PROVENCE
THE PERSON NAMED DONOVAN
SHOW THIS TO A LAWYER
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Answer 23 / 29
NIKITA
 
To unsubscribe, go to your Orange customer area, then in the section "my internet account", then "my services", then "view/edit", "my services", and finally "internet + billing on Orange invoice" and "edit" "disabled". You will no longer have any issues of this kind regarding invoice scams. In case of a direct debit, you can email Mobifuun and send them copies of each direct debit. They refunded me 90 euros by check without going through a lawyer.
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Answer 24 / 29
lele
 
Here we too have fallen victim to this scam
I am giving you the solution to these problems
here is the toll-free number to contact the Mobifun service and explain your case to them, and they will take necessary action
0 805 465 500. there you go, always available.
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Answer 25 / 29
Fifiiii
 
I would like to know how to get a refund?!
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Answer 26 / 29
pseudo
 
It's a bit easy; subscriptions don't just fall from the sky.
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Answer 27 / 29
pascaleee Posted messages 1 Status Member
 
I am in the same situation: since June 2011, there have been huge deductions via Orange and I couldn't understand their origin since I do not have Internet+ activated. By choice... After several letters to Orange, I go to my Internet+ account _ once again it is disabled_ and I discover all these deductions week after week, €5 each time, it's a real madness... without request, without reason (but honestly, who would be stupid enough to pay €5 a week to hear a ringtone? Seriously...)
I will send a letter tomorrow to the company concerned, but given the situation I think all those who have been abused should join together to take legal action. It's not enough to just try to cancel a fictitious commitment; we need to be reimbursed. Can you realize the amount they could have amassed by stealing from others? Can you realize the daily difficulties we have to manage while they, unnoticed, are draining and inflating everyone's bills?
What a shame!!!
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Answer 28 / 29
cherkane
 
Hello, since December I've been paying an extra 20 to 25 euros on my internet bill because of Mobifun. I just canceled the subscription I never signed up for, so I would like to get refunded the 115 euros they took from my Freebox subscription. Do they need proof like a separate bill? I don't have anything besides the bill.
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Answer 29 / 29
Cesel45 Posted messages 13762 Registration date   Status Contributor Last intervention   2 845
 
MOBIFUN
Customer Service
Reply Paid 52850
13859 AIX EN PCE CEDEX 3
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