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Access violation at address

milou13720 Posted messages 6 Status Member -  
 rainure -
Hello,
I installed Office One 6.5 on my new Windows 7 PC, the installation ended with an error message:
"Access violation at address 100069CC in module cdintf-dll. Reading from address 000003C "
I uninstalled this software, everything is uninstalled except OFFICE PDF Manager 6.5 (that's where the error message is displayed!! and this message appears every time I start Windows!!!
Could someone explain the detailed manipulation because I'm not an expert!!!
Thank you in advance 
Configuration: Windows 7 / Internet Explorer 8.0

10 answers

  1.
    milou13720 Posted messages 6 Status Member 5
     
    Thank you for your response, I did it but someone wrote something like check + fix (with an address)!! Well, as a beginner (there are no details so since I don't know how to do it I'm looking everywhere!!!!
    Best regards
    4
  2. rainure
     
    Uninstall in the control panel, at the top right you have categories, click on the little arrow and select large icons, then look for programs and features
    there you click on the folder and uninstall.
    1
  3. milou13720 Posted messages 6 Status Member 5
     
    I uninstalled it, this message appears, I reinstalled it and still this cursed message!!!!!
    What's strange is that the message I can't decipher has been resolved on How it works, but I don't know what manipulation to do.
    1
  4. milou13720 Posted messages 6 Status Member 5
     
    The message states: "checks+fixes: O4 - HKLM\..\Run: [OoPDFSettingsv6.exe] C:\Program Files\OFFICE One6.5\OFFICE One PDF Manager\OoPDFSettingsv6.exe"

    For me, it's gibberish!!
    If someone can decipher this message for me?
    Thank you in advance.
    0
  6. rainure
     
    and yet it's this Office on PDF Manager 6.5 that is annoying
    uninstall it, reinstall it and see what happens
    0
  7. milou13720 Posted messages 6 Status Member 5
     
    It's done, but when I confirm to uninstall, that damn violation message pops up.
    0
  8. rainure
     
    When you open your first post, you have a bar with resolved, etc...
    you check resolved!! lol
    0
  9. milou13720 Posted messages 6 Status Member 5
     
    it's funny but thanks anyway for trying to help me.
    see you later
    0
  11. rainure
     
    Hello
    type your error on Google and see where it comes from
    -2