Function disc at once

Solved
denislarouiile -  
Spider_cochon78 Posted messages 8706 Status Contributor -
Hello,

I have Nero 8 and I can burn single-layer DVDs very well with Nero Recode, Nero Express, etc., but
whenever I try to burn DVD+R DL <<impossible disc="" at="" once="" function="">> no matter what I do.
My burner is a PHILIPS PBDV 1640P
I sent the error report to Nero. Their response was to update the drivers. That’s done.
The drivers are up to date.
I don’t understand anything anymore.
Does anyone have the same problems?
Is there a solution?

Thank you in advance.

Best regards.
Configuration: Windows XP / Internet Explorer 8.0
</impossible>

3 answers

  1. Spider_cochon78 Posted messages 8706 Status Contributor 1 203
     
    Hello,

    I recommend you do 2 things:
    Update Nero 8 to the latest version 8.x.x.x

    https://www.nero.com/eng/index.php

    If updating the burning software does not solve your problem, you should consider a firmware update for the burner.

    WARNING, a firmware update is risky; if the operation is interrupted, the burner is dead.
    A firmware update should be done with the burner empty and the tray closed.
    Be careful to get the firmware update from the official site.
    If the burner was supplied with a branded PC, for example, if your PC is an HP, then you must get the update from the PC manufacturer's website, HP.
    If you purchased your burner separately, then you need to download the firmware from the manufacturer's website.

    Was your burner supplied with your PC?
    If so, what is the brand and model of the PC?

    --
    [please provide details, it helps avoid wasting time.]
    1
  2. denislarouille
     
    Good evening,

    I have installed the latest version of Nero 8, Nero 8.3.20.0 all, but I keep getting the same message <<burning failed="" unable="" to="" perform="" the="" disc="" at="" once="" function="">> whether I use Nero Recode, Nero Express, Nero Vision, or Nero Burning Rom.
    It's always the same response.
    My burner is the Philips PBDV 1640P.
    The driver matches the one from the official Philips site.
    I don't understand anything anymore because the issue only occurs with DVD+R DL.
    The brand of the DVDs is Verbatim.
    What should I do?
    Thank you in advance.

    Best regards.</burning>
    0
    1. Spider_cochon78 Posted messages 8706 Status Contributor 1 203
       
      ...Change the brand of the discs or update the firmware (not the driver).

      With the Nero Info Tool, it's necessary to check if the type of disc is supported by the burner.

      If it doesn't work with another brand of disc, then it is possible that the burner is malfunctioning.

      Good luck.
      0
  3. denislarouille
     
    Good evening,
    Phew, it works. For the "disc at once" function to work with Nero 8:
    You need Nero 8.3.20.0 all
    For the Philips PBDV 1640 P burner
    Mandatory firmware Philips PBDV 1640 P B3.7 to download from the official site.
    After that, you can burn all types of DVD - & + R R+DL without any problem.
    Thank you for bringing the firmware to my attention.
    I had updated the drivers recommended by Nero.

    Best regards.

    See you.
    0
    1. Spider_cochon78 Posted messages 8706 Status Contributor 1 203
       
      You're welcome.
      I'm glad for you that you were able to solve your problem.

      Have a good evening.
      0