Probleme en allumant l'ordi

Cyn -  
 Cyn -
Bonjour,
J'ai deux problemes qui pourrait m'aider à les résoudre?

1er probleme
Lorsque j'allume mon ordi ça me dit " l'application n'a pas réussi à s'initialiser correctement (0x0000005) cliquer sur OK pour arreter l'application " et ceci pour deux choses:
- qttast.exe
- Reader_sl.exe

2nd probleme
lorsque je veux mettre en route dr web ça me dit pareil pour ceci: _start.exe

que faut il que je fasse pour regler ces problemes?
A voir également:

48 réponses

Cyn
 
le rapport:


-----------\\ ToolBar S&D 1.2.9 XP/Vista

Microsoft Windows XP Édition familiale ( v5.1.2600 ) Service Pack 3
X86-based PC ( Uniprocessor Free : AMD Sempron(tm) 2800+ )
BIOS : Phoenix - AwardBIOS v6.00PG
USER : darty ( Administrator )
BOOT : Normal boot
Antivirus : avast! antivirus 4.8.1335 [VPS 090823-0] 4.8.1335 (Not Activated)
Firewall : Norton Internet Security 2004 (Not Activated)
C:\ (Local Disk) - NTFS - Total:144 Go (Free:42 Go)
D:\ (CD or DVD)
E:\ (USB)
F:\ (USB)
G:\ (USB)
H:\ (USB)

"C:\ToolBar SD" ( MAJ : 22-08-2009|18:42 )
Option : [2] ( 24/08/2009| 9:02 )

-----------\\ SUPPRESSION

Supprime! - C:\DOCUME~1\ALLUSE~1\MENUDÉ~1\PROGRA~1\Dealio

-----------\\ Recherche de Fichiers / Dossiers ...


-----------\\ [..\Internet Explorer\Main]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Local Page"="C:\\WINDOWS\\system32\\blank.htm"
"Search Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Start Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome"
"SearchMigratedDefaultURL"="https://www.bing.com/?q=&cc=fr&toHttps=1&redig=1E53E3A9742C4065BE103AB0F6C5F6C4{searchTerms}"
"Default_Page_URL"="http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome"
"Default_search_url"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Search bar"="https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF"
"Window Title"="https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"Default_Search_URL"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Search Page"="http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch"
"Local Page"="C:\\WINDOWS\\system32\\blank.htm"
"Start Page"="https://www.msn.com/fr-fr/"
"Search Bar"="http://www.bing.com/spresults.aspx"
"Default_Page_URL"="http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome"
"CustomizeSearch"="http://dnl.crawler.com/support/sa_customize.aspx?TbId=66022"


--------------------\\ Recherche d'autres infections


Aucune autre infection trouvée !


1 - "C:\ToolBar SD\TB_1.txt" - 24/08/2009| 8:52 - Option : [1]
2 - "C:\ToolBar SD\TB_2.txt" - 24/08/2009| 9:04 - Option : [2]

-----------\\ Fin du rapport a 9:04:40,85
0
Utilisateur anonyme
 
▶ Double clic sur OTL.exe pour le lancer.


▶Copie la liste qui se trouve en gras ci-dessous,

▶ colle-la dans la zone sous Customs Scans/Fixes :

:processes
explorer.exe
iexplore.exe
firefox.exe
msnmsgr.exe
Teatimer.exe

:services
Boonty Games

:OTL
O18 - Protocol\Handler\msdaipp - No CLSID value found
O18 - Protocol\Handler\ipp - No CLSID value found
O16 - DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab (Java Plug-in 1.5.0_09)
O16 - DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab (Java Plug-in 1.5.0_10)
O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab (Java Plug-in 1.6.0_01)
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab (Java Plug-in 1.6.0_02)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab (Java Plug-in 1.6.0_02)
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB (Reg Error: Key error.)


:reg
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"=-
"iTunesHelper"=-
"QuickTime Task"=-
"TkBellExe"=-
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Internet Explorer\iexplore.exe"="C:\Program Files\Internet Explorer\iexplore.exe:*:Enabled:Internet Explorer"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search]
"CustomizeSearch"=""
"SearchAssistant"=""

:files
C:\Documents and Settings\darty\Application Data\Temporary
C:\Documents and Settings\All Users\Application Data\BOONTY
C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
C:\Documents and Settings\darty\Bureau\Internet Explorer.lnk

:commands
[emptytemp]
[reboot]


▶ Clique sur RunFix pour lancer la suppression.


▶ Poste le rapport.
0
Cyn
 
le rapport:

All processes killed
========== PROCESSES ==========
No active process named explorer.exe was found!
Process iexplore.exe killed successfully!
No active process named firefox.exe was found!
No active process named msnmsgr.exe was found!
No active process named Teatimer.exe was found!
========== SERVICES/DRIVERS ==========

Service\Driver Boonty Games deleted successfully.
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\ deleted successfully.
File Protocol\Handler\msdaipp - No CLSID value found not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ipp\ deleted successfully.
File Protocol\Handler\ipp - No CLSID value found not found.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {33564D57-0000-0010-8000-00AA00389B71}
C:\WINDOWS\Downloaded Program Files\WMV9VCM.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{33564D57-0000-0010-8000-00AA00389B71}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{33564D57-0000-0010-8000-00AA00389B71}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{33564D57-0000-0010-8000-00AA00389B71}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{33564D57-0000-0010-8000-00AA00389B71}\ not found.
========== REGISTRY ==========
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\Adobe Reader Speed Launcher deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\iTunesHelper deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\QuickTime Task deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\TkBellExe deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\"C:\WINDOWS\system32\sessmgr.exe"|"C:\WINDOWS\system32\sessmgr.exe:*:Enabled:@xpsp2res.dll,-22019" /E : value set successfully!
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\"C:\Program Files\Internet Explorer\iexplore.exe"|"C:\Program Files\Internet Explorer\iexplore.exe:*:Enabled:Internet Explorer" /E : value set successfully!
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\\"CustomizeSearch"|"" /E : value set successfully!
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\\"SearchAssistant"|"" /E : value set successfully!
========== FILES ==========
C:\Documents and Settings\darty\Application Data\Temporary moved successfully.
C:\Documents and Settings\All Users\Application Data\BOONTY\Licenses moved successfully.
C:\Documents and Settings\All Users\Application Data\BOONTY moved successfully.
C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86 moved successfully.
C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86 moved successfully.
C:\Documents and Settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906} moved successfully.
C:\Documents and Settings\darty\Bureau\Internet Explorer.lnk moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: darty
File delete failed. C:\Documents and Settings\darty\Local Settings\Temp\~DFBF64.tmp scheduled to be deleted on reboot.
->Temp folder emptied: 950272 bytes
->Temporary Internet Files folder emptied: 63374236 bytes
->Java cache emptied: 0 bytes
->Apple Safari cache emptied: 362812 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
->Temporary Internet Files folder emptied: 7152013 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
File delete failed. C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
->Temporary Internet Files folder emptied: 33170 bytes

User: Propriétaire

%systemdrive% .tmp files removed: 0 bytes
C:\WINDOWS\msdownld.tmp folder deleted successfully.
%systemroot% .tmp files removed: 19569 bytes
%systemroot%\System32 .tmp files removed: 1613872 bytes
File delete failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_580.dat scheduled to be deleted on reboot.
Windows Temp folder emptied: 49816 bytes
RecycleBin emptied: 438000 bytes

Total Files Cleaned = 70,66 mb


OTL by OldTimer - Version 3.0.10.7 log created on 08242009_092446

Files\Folders moved on Reboot...
C:\Documents and Settings\darty\Local Settings\Temp\~DFBF64.tmp moved successfully.
File move failed. C:\WINDOWS\temp\_avast4_\Webshlock.txt scheduled to be moved on reboot.
C:\WINDOWS\temp\Perflib_Perfdata_580.dat moved successfully.

Registry entries deleted on Reboot...
0
Utilisateur anonyme
 
Imprime ces instructions car il faudra fermer toutes les fenêtres et applications lors de l'installation et de l'analyse.



▶ Télécharge :

Malwarebytes

ou :

Malwarebytes

▶ Installe le ( choisis bien "francais" ; ne modifie pas les paramètres d'installe ) et mets le à jour .

(NB : Si tu as un message d'erreur t'indiquant qu'il te manque "COMCTL32.OCX" lors de l'installe, alors télécharge le ici : COMCTL32.OCX

▶ Potasses le Tuto pour te familiariser avec le prg :


( cela dit, il est très simple d'utilisation ).

relance malwarebytes en suivant scrupuleusement ces consignes :

! Déconnecte toi et ferme toutes applications en cours !

▶ Lance Malwarebyte's .

Fais un examen dit "Complet" .

▶ Laisse le programme travailler ( et ne rien faire d'autre avec le PC durant le scan ).
▶ à la fin tu cliques sur "résultat" .
Vérifie que tous les objets infectés soient validés, puis clique sur " suppression " .

Note : si il faut redémarrer ton PC pour finir le nettoyage, fais le !


Poste le rapport sauvegardé après la suppression des objets infectés (dans l'onglet "rapport/log"de Malwarebytes, le dernier en date)

0

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Cyn
 
Je suis désolé maisje ne peux pas le faire maintenant car je dois partir, je le ferais donc soit ce soir soit demain !
0
Utilisateur anonyme
 
bien , à te lire ;)
0
Cyn
 
j'ai un probleme...j'ai bien télécharger et installé Malwarebytes mais il ne veut pas s'ouvrir comme le precedent....
0
Cyn
 
En plus maintenant quand j'ouvre internet ce n'est plus ma page d'acceuil j'ai essayé de la remettre mais ça ne marche pas : je tombe toujours sur : microids.com et quand je veux le changer en faisant propiétés sur le lien du bureau dans cible il y a:
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome https://www.microids.com/
et si je met OK il me dit:
"le dossier'D:\' specifié dans le champs demarré n'est pas valide. verifier que le dossier existe et que le chemin est correct"
0