Logiciel d'imprimante comment l'installer???

Bonjour

il ne s'agit peut être pas d'un problème de pilote, je pencherais plutôt pour un problème de tête d'impression ou d'alignement des têtes.

Il suffit de faire un nettoyage des têtes avec les outils intégrés à l'imprimante, ils sont accessible soit par le menu démarrer , sous le nom de l'imprimante, soit par le Panneau de configuration > Imprimante

merci de ta réponse. j'ai fais un nettoyage au début de mes problèmes mais ca n'avais rien donné de plus..
je vais en refaire un de suite au cas où...

Si l'imprimante est assez agée, vérifie aussi la propreté des rouleaux, et de tous les passage du papier, il ne faut pas hésiter à démonter le capot.

voilà, nettoyage effectué: test des buses OK, test A nickel, aucune trace; impression d'un doc perso > toujours des traces... en fait là, je tourne avec un pilote BJC 600, c'est le seul qui marche à peu près (pilote qui était dans la mémoire de l'ordi) c'est pour ca que j'ai été chercher chez canon le pilote de la 250 pour qu'il puisse fonctionner avec windows ME, avant j'avais Windows 3.1 et l'imprimante marchait bien.

Alors là! je suis désespérée!! j'ai réussi par je ne sais quel miracle à installer le logiciel de canon et ca marche toujours pas!!!!!!!

apparemment le pilote de la BJC250 n'existe même pas chez Canon, j'ai trouvé la 240 mais pas la 250

j'ai trouvé un logiciel qui s'appelle b961_frx chez canon, c'est pas ça? en tout cas ca marche pas, snif!

Non ce n'est pas celui là, je l'ai trouvé aux USA et je l'ai téléchargé, je te l'uploade vers un serveur et je te donne le lien.

désinstaller le drivers que tu as installé , télécharger et installer celui-ci > http://dl.free.fr/getfile.pl?file=/LNDjSkmw

vérifié sans virus ni spyware

Oups! qu'est ce que je fais une fois arrivé sur le lien? je débute avec internet et j'ai un peu de mal à m'y retrouver...

tu enregistre le fichier .exe sur ton disque dur , sur le bureau par exemple et tu fais un double clic dessus, mais pense à désinstaller les autres pilotes

désolé!! j'ai bien posé le fichier sur mon bureau mais je n'arrive pas à l'installer! (je suis pas doué!)
j'ai bien cliqué deux fois dessus. de plus mon ordi bloque souvent, (mais ca c'est un autre problème) j'essaie encore.

normalement tu dois avoir sur ton bureau le fichier BJ_v397.exe après avoir double cliqué dessus ça doit lancer l'installation du pilote

quand je clique dessus, il a l'air d'extaire quelque chose et ensuite j'ai une page du bloc note "read me".

tu peux me faire une copie de ce qu'il y a d'écrit dans le bloc note et la coller ici , s'il te plait ?

Pourvu que ca marche...
Copyright (c) 1999 Canon Inc.
- MS-DOS (R), Microsoft (R) and Windows (R) are
registered trademarks of Microsoft Corporation
in the U.S. and other countries.
- All other trademarks and registered trademarks are
the property of their respective owners.

Canon BJ Series Printer Driver
for Windows Millennium/Windows 98/Windows 95/Windows 3.1
(Version 3.97)
*******************************************************
Thank you for purchasing a Canon Bubble Jet Printer.
We at Canon hope that you will appreciate its exceptional
print quality, flexible paper handling, fast printing
speed and virtually trouble-free operation.

This printer driver allows you to print documents from
any Windows application to your Canon Bubble Jet printer.
The driver is designed to function with Windows Millennium,
Windows 98, Windows 95, and Windows 3.1. The correct driver
configuration is automatically installed based on the
version of Windows you are using. Windows Millennium and
Window 98 users should refer to the following information
on Windows 95.

This README file describes supplemental information to
help you use your BJ Series printer driver software.
As with most software and hardware products, some
information is made available after the development of
the instruction manual such as "Windows Print Guide".
Updated information regarding your printer is provided
in this README file.
If you require additional assistance, please contact
your local Canon company.

CANON SOFTWARE LICENSE AGREEMENT
*******************************************************
IMPORTANT:
READ THIS AGREEMENT BEFORE INSTALLING THE PRINTER
DRIVER FOR BUBBLE-JET PRINTER. BY INSTALLING THE
PRINTER DRIVER FOR BUBBLE-JET PRINTER, YOU ARE
DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT.

This legal document is a license agreement between you
and Canon Inc. ("Canon"). BY INSTALLING THE PRINTER
DRIVER FOR BUBBLE-JET PRINTER (THE "SOFTWARE"), YOU ARE
DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS
AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS OF THIS
AGREEMENT, DO NOT INSTALL THE SOFTWARE AND PROMPTLY
RETURN THE CANON DISK TO THE PLACE WHERE YOU OBTAINED
IT FOR A REFUND BEFORE THEY ARE USED.

In consideration of the right to use the SOFTWARE, you
agree to abide by the terms and conditions of this
Agreement.

1. GRANT OF LICENCE: Canon grants you the personal,
non-exclusive right to use the SOFTWARE only on a
single computer. You may physically transfer the
SOFTWARE from one computer to another provided that
the SOFTWARE is used on only one computer at any time.
You may not install or use the SOFTWARE on a network,
multiple CPU, multiple site arrangement, or any other
hardware configuration where the SOFTWARE is
accessible to more than one CPU or to more than one
user. You shall not assign, sublicense, sell, rent,
lease, loan, convey or transfer to any third party,
or send or bring the SOFTWARE out of the country
where you originally obtain it to other countries
without required authorization of applicable
governments, or copy, duplicate, translate or convert
to another programming language the SOFTWARE or
accompanying documentation, except as expressly
provided herein.
You shall not alter, modify, disassemble, decompile
or otherwise reverse engineer the SOFTWARE or
accompanying documentation and you also shall not
have any third party to do so.

2. BACK-UP COPY: You may make one copy of the SOFTWARE
solely for a back-up purpose or copy the SOFTWARE onto
the permanent storage device (e.g. a hard disk) of
your computer and retain the original for a back-up
purpose. Any other copying of the SOFTWARE is a
violation of this Agreement. You must reproduce and
include the copyright notice on the back-up copy.

3. SUPPORT AND UPDATE: Canon, Canon's subsidiary, their
distributor or dealer is not responsible for
maintaining or helping you to use the SOFTWARE.
No updates, fixes or support will be made available
for the SOFTWARE.

4. LIMITED WARRANTY AND DISCLAIMER OF INDEMNITY: Canon,
Canon's subsidiary, their distributor or dealer will
not guarantee uninterrupted service, or absence or
correction of errors. Therefore, the SOFTWARE is
licensed on an "AS IS" basis without warranty of any
kind.
The disk on which the SOFTWARE is recorded is
warranted against defective material or workmanship
under normal use for a period of ninety (90) days
from the date you purchased the same as evidenced by
a receipt or otherwise.
The limited warranty does not apply if the failure of
the disk resulted from accident, abuse or
misapplication of the SOFTWARE and shall not extend
to anyone other than the original user of the
SOFTWARE. CANON, CANON'S SUBSIDIARY, THEIR
DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO
THE SOFTWARE OR ACCOMPANYING DOCUMENTATION.
NEITHER CANON, CANON'S SUBSIDIARY, THEIR DISTRIBUTOR
NOR DEALER IS LIABLE FOR ANY LOSS OR DAMAGE INCLUDING
CONSEQUENTIAL OR INCIDENTAL LOSS OR DAMAGE SUCH AS
LOSS OF PROFITS, EXPENSE OR INCONVENIENCE, WHATSOEVER
CAUSED BY OR ARISING OUT OF THE SOFTWARE, ACCOMPANYING
DOCUMENTATION OR THE USE THEREOF.
CANON, CANON'S SUBSIDIARY, THEIR DISTRIBUTOR OR
DEALER SHALL HAVE NO OBLIGATION TO INDEMNIFY YOU
AGAINST ANY CLAIM OR SUIT BROUGHT BY A THIRD PARTY
ALLEGING THAT THE SOFTWARE, ACCOMPANYING DOCUMENTATION
OR THE USE THEREOF INFRINGES ANYINTELLECTUAL PROPERTY
OF SUCH THIRD PARTY.
THE ABOVE IS CANON'S ENTIRE LIABILITY AND YOUR
EXCLUSIVE REMEDY IN CONNECTION WITH THE SOFTWARE AND
ACCOMPANYING DOCUMENTATION.

5. TERM: This Agreement is effective upon installing the
SOFTWARE and remains in effect until terminated.
You may terminate this Agreement by destroying the
SOFTWARE and any copy thereof. This Agreement will
also terminate if you fail to comply with any of the
terms of this Agreement. In addition to Canon
enforcing their respective legal rights, you must
then promptly destroy the SOFTWARE and any copy
thereof.

6. U.S. GOVERNMENT RESTRICTED RIGHTS NOTICE: The SOFTWARE
is provided with RESTRICTED RIGHTS. Use, duplication
or disclosure is subject to restrictions as set forth
in either subparagraph (c) (1) (ii) of the Rights in
Technical Data and Computer Software clause at
DFARs 252.227-7013 or subparagraph (c) (1) and (2) of
the Commercial Computer Software Restricted Rights
Clause at FAR 52.227-19, as applicable.

7. SEVERABILITY: In the event that provision of this
Agreement is declared or found to be illegal by any
court or tribunal of competent jurisdiction, such
provision shall be null and void with respect to the
jurisdiction of that court or tribunal and all the
remaining provisions of this Agreement shall remain
in full force and effect.

8. ACKNOWLEDGEMENT: BY INSTALLING THE SOFTWARE, YOU
ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT,
UNDERSTOOD IT, AND AGREE TO BE BOUND BY ITS TERMS
AND CONDITIONS. YOU ALSO AGREE THAT THIS AGREEMENT
IS THE COMPLETE AND EXCLUSIVE STATEMENT OF AGREEMENT
BETWEEN YOU AND CANON CONCERNING THE SUBJECT MATTER
HEREOF AND SUPERSEDES ALL PROPOSALS OR PRIOR
AGREEMENTS, VERBAL OR WRITTEN, AND ANY OTHER
COMMUNICATIONS BETWEEN YOU AND CANON RELATING TO THE
SUBJECT MATTER HEREOF.
NO AMENDMENT TO THIS AGREEMENT SHALL BE EFFECTIVE
UNLESS SIGNED BY A DULY AUTHORIZED REPRESENTATIVE OF
CANON.

Should you have any questions concerning this
Agreement, or if you desire to contact Canon for any
reason, please write to Canon's local subsidiary
listed in the accompanying documentation.

CONTENTS
*******************************************************
1.0 System Requirements
2.0 For Windows Millennium/98/95 Users
2.1 Specific Information for Windows
Millennium/98/95 Users
2.2 Installing the BJ Series Printer Driver
2.3 Uninstalling the BJ Series Printer Driver
3.0 For Windows 3.1 Users
3.1 Specific Information for Windows 3.1 Users
3.2 Installing the BJ Series Printer Driver
3.3 Uninstalling the BJ Series Printer Driver
4.0 Cautions, Limitations and Restrictions
4.1 During Installation Procedure
4.2 During Printing Procedure

1.0 System Requirements
================================================
1. Allow at least 10MB of free hard disk space on the
drive which contains your system's TEMP directory.
2. For Windows 95, the minimum amount of RAM memory
required is 8 MB. (16 MB is recommended).
3. For Windows 3.1, the minimum amount of RAM memory
required is 4 MB. (8 MB is recommended.)
4. Increasing the amount of RAM memory will result in
faster printing and reduce compatibility problems
with some applications. As an alternative, you can
also increase the amount of virtual memory to reduce
the possibility of "low memory" conditions. (Please
note that this method does not improve printing
performance.)

2.0 For Windows Millennium/98/95 Users
================================================
2.1 Specific Information for Windows
Millennium/98/95 Users

1. If you upgrade the BJ Series printer driver
from a previous version, choose Replace the
existing BJ Series printer driver, even though
Windows Millennium/98/95 recommends that you keep
the existing printer driver. Or, remove the older
version of the BJ Series driver before
performing new installation. Otherwise the
new BJ Series printer driver may not be updated
correctly.

2. If you reinstall the BJ Series printer driver,
be sure to remove the BJ Series driver which
has been installed before performing reinstallation.

- For more details on the installation
procedure, see the section 2.2
"Installing the BJ Series Printer Driver".
- For more details on the uninstallation
procedure, see the section 2.3
"Uninstalling the BJ Series Printer Driver".

3. When you install the BJ Series printer driver, the
LPT.VXD file may be renewed to be v955.

--------------------------------------------------
2.2 Installing the BJ Series Printer Driver

To use this BJ Series printer driver with software
application packages that operate with Windows
Millennium/98/95, use the following installation
procedure.

- This section describes the installation procedure
when you download the BJ Series printer driver from
a web site. For more details on the installation
procedure using the supplied CD-ROM or floppy disks
provided with the product, refer to the instruction
manual such as "Windows Print Guide".
- If your printer can print in color, the driver is
automatically set for printing in color.
Otherwise, the driver is automatically set for
grayscale printing.
- If you are using the Browse method of installing this
BJ Series printer driver from the Add Printer Wizard,
be sure to select the file named CANONBJ.INF from the
printer driver files supplied with your printer.
Do not select the file named OEMSETUP.INF.
Otherwise the Cartridge Detection feature will not
function properly.

1) Choose Settings from the Start menu.
2) Choose Printers.
3) Double-click on the Add Printer icon.
4) Click on the Next button.
5) Click on the Have Disk button.
6) Type c:\Temp\BJv397 and click OK.
7) Choose the name of your printer, and click on the
Next button.
8) Make sure that LPT1: Printer Port is highlighted,
and click on the Next button.
9) Click on the Finish button.
10) Follow the instructions on the screen until the
installation procedure is completed.
An icon for your printer will then appear in the
Printers window.

--------------------------------------------------
2.3 Uninstalling the BJ Series Printer Driver

To uninstall the BJ Series Printer Driver, follow the
procedure below.

1) Choose Printers from Settings in the Start menu.
2) Click on the printer name you wish to delete in the
Printers window.
3) Choose Delete from the File menu.
4) When the confirmation message is displayed,
click on the Yes button.

3.0 For Windows 3.1 Users
================================================
3.1 Specific Information for Windows 3.1 Users

1. If you upgrade the BJ Series printer driver,
be sure to remove the older version of the
BJ Series driver from the Windows Control
Panel before performing new installation.
(If you upgrade the BJ Series printer driver
by overwriting the older version, the new
installation may not be performed correctly.)

2. If you reinstall the BJ Series printer driver,
be sure to remove the BJ Series driver which
has been installed from the Windows Control
Panel before performing reinstallation.

3. If you install this BJ Series printer driver in
Windows 3.1 and later upgrade your system to
Windows 95, be sure to reinstall this BJ Series
printer driver in Windows 95.

- For more details on the installation
procedure, see the section 3.2
"Installing the BJ Series Printer Driver".
- For more details on the uninstallation
procedure, see the section 3.3
"Uninstalling the BJ Series Printer Driver".

4. When running Windows 3.1 under OS/2, this BJ Series
printer driver cannot be used.

5. In Windows 3.1, the Cartridge Detection mechanism is
unable to distinguish between a regular color ink
cartridge and a photo color ink cartridge. Be sure
to install the correct ink cartridge to avoid
printing problems.

--------------------------------------------------
3.2 Installing the BJ Series Printer Driver

To use this BJ Series printer driver with software
application packages that operate with Windows 95,
use the following installation procedure.

- This section describes the installation procedure
when you download the BJ Series printer driver from
a web site. For more details on the installation
procedure using the supplied CD-ROM or floppy disks
provided with the product, refer to the instruction
manual such as "Windows Print Guide".
- If your printer can print in color, the driver is
automatically set for printing in color.
Otherwise, the driver is automatically set for
grayscale printing.

1) Double-click on the Control Panel icon in the Main
program group.
2) Double-click on the Printers icon.
3) Click on the Add button to display the list of
printers.
4) Click on the Install button.
5) Insert Disk 1 into the floppy disk drive.
If the floppy disk drive is Drive A, click on the
OK button and proceed with the next step.
Otherwise, type the letter name of your floppy disk
drive (such as "B:"), and click on the OK button.
6) Click on the name that corresponds to your printer,
and click on the OK button.
7) When the installation of the driver files is
completed, the name of your printer appears in the
list of Installed Printers.
8) When your printer is connected to your computer's
LPT1 port, proceed with the next step.
Otherwise, click on the Connect button to display
the Connect dialog box which displays a list of
available output ports to which your printer can be
connected. (Only those ports that begin with LPT
can be used.) Click on the LPT port to which your
printer is connected, and click on the OK button to
return to the Printers dialog box.
9) Restart Windows to utilize the Cartridge Detection
feature since the SYSTEM.INI file is modified.

--------------------------------------------------
3.3 Uninstalling the BJ Series Printer Driver

To uninstall the BJ Series printer driver, follow the
procedure below.

1) Double-click on the Control Panel icon in the Main
program group.
2) Double-click on the Printers icon.
3) Choose the BJ Series printer driver you wish to
delete, and click on the Remove button.
4) When the confirmation message is displayed, click
on the Yes button.

4.0 Cautions, Limitations and Restrictions
================================================
4.1 During Installation Procedure

1. If you receive a message which indicates that the
BJ Series printer driver is already in use during
the installation procedure, close all open
applications and try installing the printer driver
again.

2. If you cancel the installation procedure before all
necessary files of this BJ Series printer driver are
copied, the printer driver cannot be installed
completely, even though it appears in the list of
Installed Printers.
You must therefore reinstall the BJ Series printer
driver from the first step described in the
instruction manual such as "Windows Print Guide"
and complete the installation procedure.

--------------------------------------------------
4.2 During Printing Procedure

1. If your printer is capable of printing in color,
do not attempt to print in Color mode when a black
ink cartridge is installed in your printer. The
results will be unpredictable.

2. After printing an image with Photo Color ink, please
allow the ink to dry for 15-30 minutes.

3. For some printer models, the Cartridge Detection
feature may not function if you have used the BJ
Setup Utility to set the Printer Control Mode to the
Automatic mode.
To use the Cartridge Detection feature, set the
Printer Control Mode to either LQ or BJ mode.

4. Some thin lines which are not solid black may not
print using the BJ Series printer driver's default
settings.
To work around this, set the Photo setting to the
Print Model in the Graphics tab. This will use an
alternative dot-placement method that produces better
results.

5. A blank dialog box may appear when you are using
Manual Feed mode. When this dialog box appears,
insert a sheet of paper and click OK.

6. If you select Automatic from Print Model in Graphics
tab sheet or Auto from Halftoning in Custom Setting
dialog and start printing, some part of the printed
image which should be printed with Diffusion
halftoning may be printed with Fine halftoning.
To correct this problem, set Diffusion to the
Halftoning in Custom Setting dialog.

7. Some Bar Code TrueType fonts may be printed with
some extraneous lines.

8. When sharing a document file among several computer
systems, make sure that all the fonts used by the
document are installed on all computer systems.
Otherwise, some text fonts will not be printed
correctly.

9. This BJ Series printer driver supports a special
transparent mode when printing overlapping bitmapped
graphics. However, some applications (such as
PhotoShop V3.0, Claris Works and possibly other)
do not support the transparent mode correctly, and
this can cause printing errors. Other applications
incorrectly set the background color for bitmapped
graphics, and this can also cause printing errors.
To work around these problems, the printer driver
will automatically add the following lines to your
system's WIN.INI file when it is installed.
[CanonDriver]
ForceOpaque=1
PhotoShopBugFix=1
To disable these work-arounds, you can edit the
WIN.INI file and change the "1" to "0" and then
restart Windows. For most applications, you should
leave these items set to "1".

10. A known problem in Corel Mosaic Version 5.0 may
cause incomplete printed output. Please contact
Corel Corporation for an update.

11. When printing from Adobe Photoshop, select the RGB
mode rather than the CMYK mode to avoid printing
some incorrect colors.

12. Banner Printing Tip
(Banner-capable printer models only)

- MS Publisher 97
To avoid some overlapping printed results between
page boundaries, select File/Print/Tile Printing
Options and set the value of Overlap tiles to 0.

- Print Shop Ensemble III
To avoid any gaps between pages, use Standard
quality instead of Draft.

- For best results, you should only print one copy
of a banner at a time. If you perform multiple
copies, the printing results may be unpredictable.

<END OF README.TXT>

avant tout vérifier avec l'explorateur Windows que le fichier BJ_v397.exe que tu as téléchargé sur ton bureau a bien été décompressé dans C:\Temp\BJ v397.

Ensuite désinstaller l'imprimante :

Désinstallation du pilote d'imprimante BJ Series

Pour désinstaller le pilote de l'imprimante BJ Series, suivez les
procédure ci-dessous.

1) Choisissez les imprimantes à partir de paramètres dans le menu Démarrer.
2) Cliquez sur le nom de l'imprimante que vous souhaitez supprimer dans la
Fenêtre Imprimantes.
3) Choisissez Supprimer dans le menu Fichier.
4) Lorsque le message de confirmation est affichée,
cliquez sur le bouton Oui.

Puis réinstaller l'imprimante :

1) Choisissez Paramètres dans le menu Démarrer.
2) Choisissez Imprimantes.
3) Double-cliquez sur l'icône Ajout d'imprimante.
4) Cliquez sur le bouton Suivant.
5) Cliquez sur le bouton Disquette fournie.
6) de type c: \ Temp \ BJv397 et cliquez sur OK.
7) Choisir le nom de votre imprimante et cliquez sur le
Bouton Suivant.
8) Assurez-vous que LPT1: Port imprimante est en surbrillance,
et cliquez sur le bouton Suivant.
9) Cliquez sur le bouton Terminer.
10) Suivez les instructions à l'écran jusqu'à ce que les
procédure d'installation est terminée.
Une icône de votre imprimante apparaît alors dans la
Fenêtre Imprimantes.

Voilà, si tu coinces, tu me fais signe.

ca coince à la procédure 6.. j'ai le message : l'emplacement spécifié ne contient aucune information concernant votre matériel...

as tu vérifié avec l'explorateur Windows que le dossier BJv397 a bien été créé dans C:\temp ? et qu'il contient bien des fichiers.

Si ce n'est pas le cas, retélécharge le fichier sur ton bureau et refais un double clic dessus, vérifier le chemin de fichier qui s'affiche (s'il s'affiche)

vérification faite, les fichiers se trouvaient au bon endroi, donc c'était mon chemin d'accès qui n'était pas bon (eh oui!!!... j'avais pas mis le tiret...) là, c'est installé, mais quand j'imprime j'ai toujours ces petites lignes parasites et mon doc est découpé en morceaux : depuis le haut de la feuille : 20mm de blanc, 15mm d'écriture, 70mm de blanc, 35mm d'écriture, 70mm de blanc, 30mm d'écriture, 25mm de blanc, 5mm d'écriture et 20mm de blanc.
En tout cas, même si le problème ne se résoud pas, je te remercie déjà pour tout ce que tu as fais!!