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3617

jeje -  
Nabla's Posted messages 18201 Registration date   Status Contributor Last intervention   -
Hello,
on my June bill, Orange is asking me to pay €61 for the 3617 service that I have never accessed. What should I do to get my money back? Thank you.
Configuration: Windows XP Internet Explorer 7.0

7 answers

  1.
    Nabla's Posted messages 18201 Registration date   Status Contributor Last intervention   3 228
     
    3617 is not a service, but simply an access number for Minitel, which in turn allows access to services (the "codes"; for example, 3615 code kinenveut).
    Minitel is managed by France Telecom, and the access numbers are theirs (3611, 3614, 1615, and 1617 if I remember correctly).

    It is entirely possible for other people to open Minitel services on other numbers, including geographic numbers, by simply using a modem.
    https://www.google.fr/search?q=piloter+unix+depuis+minitel&ie=utf-8&oe=utf-8&aq=t&client=firefox&gws_rd=ssl#hl=fr&client=firefox&hs=o67&&sa=X&ei=rf9PTeTkCcWblgfXoNVD&ved=0CBcQBSgA&q=piloter+linux+depuis+minitel&spell=1&fp=a2e8e0e133404f7
    5
  2. kelkun13 Posted messages 243 Status Member 57
     
    simply contact orange
    2
  3. Nabla's Posted messages 18201 Registration date   Status Contributor Last intervention   3 228
     
    In my opinion, if they mark it, it's because you used it...
    I advise you to ask them to indicate your connection times.
    These connections could have been made:
    - from your Minitel
    - from a software installed on your computer, emulating a Minitel, and connected via a PSTN modem (the old ones that prevent you from using the phone at the same time)
    - your neighbor connected to your phone line with alligator clips (or a passerby)
    - maybe there are ways to access the Minitel via your DSL line that I don't know about
    --
    let's save time: read all the answers to your questions carefully!
    You don't like technical answers? I don't like SMS. Let's make an effort...
    1
  4. jeje
     
    I did not use the mini phone, that is certain. Who should I contact to find out more?
    0
  6. Nabla's Posted messages 18201 Registration date   Status Contributor Last intervention   3 228
     
    contact the customer service: the number is marked on the invoice!
    I think it's 3614. If it wasn't you who used the Minitel, it was probably your wife, your kids, your cleaning lady...
    0