Cocon 1100

Solved
raymond -  
 domi -
Hello,

I have a Cocoon 1100 phone, serial number 1161308500124806. Following some improper handling, the keyboard has locked, and the padlock is visible on the top of the screen. I am following the instructions in the manual to unlock it, which is to press the unlock key, then # for 3 seconds, but nothing happens except for a beep, and it still says "phone locked"!

Could you please provide me with the steps to unlock it?

Thank you in advance.

Best regards.
Configuration: Windows XP Internet Explorer 7.0

4 answers

aatacha
 
I am providing you with a number that was very helpful for unlocking my phone, regarding something else, customer service 01.76.70.01.13.
1
quignon
 
You need to press the left button with a black dot on top of the phone, then hold down the pound key on the phone.
0
chathuant
 
You need to quickly press the unlock key and then the pound key.
0
lucirobin
 
Hello
I have the same problem and I'm still stuck with that annoying beep after pressing the black dot to unlock, then the hash for 3 seconds, nothing works
Can you please help me, thank you.
-1
raymond
 

Ok, I managed to do it by searching and manipulating the buttons, so if you can't unlock it, you quickly press unlock + ok + hash and it should unlock!

It's true that these phones are a nightmare for that, they should review the security system.

If you can't do it, keep me updated, I'll try again on mine, but I did it like this!


Best regards.

0
marco
 
Thank you, I was really in the c.c.
0
Mani
 
Oh thank you very much girls, I was also in the group chat.
0
bruno
 
Thank you to Raymond, I wouldn't have found the solution.
0
JADE
 
A BIG THANK YOU TO RAYMOND.
His technique is the right one, while the COCOON manual does not mention pressing "OK," making it impossible to unlock the phone's keyboard.
0