Cocon 1100

Solved
raymond -  
 domi -
Hello,

I have a Cocoon 1100 phone, serial number 1161308500124806. Following some improper handling, the keyboard has locked, and the padlock is visible on the top of the screen. I am following the instructions in the manual to unlock it, which is to press the unlock key, then # for 3 seconds, but nothing happens except for a beep, and it still says "phone locked"!

Could you please provide me with the steps to unlock it?

Thank you in advance.

Best regards.
Configuration: Windows XP Internet Explorer 7.0

4 answers

  1. aatacha
     
    I am providing you with a number that was very helpful for unlocking my phone, regarding something else, customer service 01.76.70.01.13.
    1
  2. quignon
     
    You need to press the left button with a black dot on top of the phone, then hold down the pound key on the phone.
    0
  3. chathuant
     
    You need to quickly press the unlock key and then the pound key.
    0
  4. lucirobin
     
    Hello
    I have the same problem and I'm still stuck with that annoying beep after pressing the black dot to unlock, then the hash for 3 seconds, nothing works
    Can you please help me, thank you.
    -1
    1. raymond
       

      Ok, I managed to do it by searching and manipulating the buttons, so if you can't unlock it, you quickly press unlock + ok + hash and it should unlock!

      It's true that these phones are a nightmare for that, they should review the security system.

      If you can't do it, keep me updated, I'll try again on mine, but I did it like this!


      Best regards.

      0
    2. marco
       
      Thank you, I was really in the c.c.
      0
    3. Mani
       
      Oh thank you very much girls, I was also in the group chat.
      0
    4. bruno
       
      Thank you to Raymond, I wouldn't have found the solution.
      0
    5. JADE
       
      A BIG THANK YOU TO RAYMOND.
      His technique is the right one, while the COCOON manual does not mention pressing "OK," making it impossible to unlock the phone's keyboard.
      0