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Boot device not found

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Burger_King_Kong -  
Hello,
I have a problem:
I’m on Windows and when I start it I land on a blue screen that tells me:

Boot Device Not Found

Please install an operating system

Hard Drive - (3FD)

F2 - System Diagnostics

For more information, please consult
https://support.hp.com/us-en/document/c01442956?openCLC=true

I don’t understand anything help

19 answers

  1.  Burger_King_Kong Author
    Ok and ??? (Because nothing is happening (same error))
    1
    1. jfmimi Contributor
      We need to get the PC to start from the USB key
      or have the USB key recognized in the boot menu
      do you have another PC?
      0
  2. Burger_King_Kong Author
    Hello, I’m getting back to you after a while,
    I finally managed to get the USB key to install Windows 10 working correctly.
    Your help was very useful to me, I thank you.
    1
    1. jfmimi Contributor
      Hello
      your PC can’t find the hard drive or the system startup files
      check in the BIOS if the hard drive is recognized

      If my answer helped you, click the Thank you button.
      Set as resolved if your problem is fixed.
      0
      1. Burger_King_Kong Author
        The problem is that I just can't access the BIOS.
        0
        1. jfmimi Contributor
          What is the brand of the PC?
          0
      3. Burger_King_Kong Author
        It’s an HP PRO 3405 MT
        0
        1. jfmimi Contributor
          When the computer is off, press the Power button to turn it on, then immediately press and hold the “F10 or Escape” key to access the BIOS.
          0
      4. Burger_King_Kong Author
        And now what do I do?
        0
        1. jfmimi Contributor
          check in the BIOS if the hard drive is recognized
          attach a photo of the bios if you don't find it
          0
      5. Burger_King_Kong Author
        Yes, the hard drive is detected.
        0
        1. jfmimi Contributor
          So these must be the startup files that are corrupted
          we'll try to recreate them
          do you have a USB drive or Windows 10 installation DVD?
          0
      6. Burger_King_Kong Author
        Yes a USB drive
        0
        1. jfmimi Contributor
          Do you have a USB key or is there Windows 10 on it?
          0
      7. Burger_King_Kong Author
        A Windows 10 installer
        0
        1. jfmimi Contributor
          well then start on it
          then arrive at this page


          click bottom left on " Repair the computer "
          then " Troubleshooting "
          then " Command Prompt "
          0
      8. Burger_King_Kong Author
        The problem is that the computer starts up but does not display a menu with conventional files and therefore I cannot access the files.
        0
        1. jfmimi Contributor
          restart the PC and do it as for BIOS access
          choose " boot option "
          it should be " F9 " I think
          0
      9. Burger_King_Kong Author
        I can’t find it.
        0
        1. jfmimi Contributor
          give photo of the page when you pressed "Escape or F10"
          0
      10. Burger_King_Kong Author
        0
        1. jfmimi Contributor
          This is the BIOS
          don’t put on the flash I can’t clearly see what’s written at the top as a menu
          which key did you press at startup of the PC?
          0
      11. Burger_King_Kong Author
        It is a reflection of the light I’m sending you the photo and at startup I press the F10 key
        0
        1. jfmimi Contributor
          USB key plugged in
          restart and press "Esc"
          instead of going into the BIOS you should have a menu of options
          provide photo
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      12. Burger_King_Kong Author
        0
        1. jfmimi Contributor
          press the " F9 "
          0
      13. Burger_King_Kong Author
        And I land on this menu:
        0
        1. jfmimi Contributor
          Do you have the Windows 10 USB key plugged in?
          0
      14. Burger_King_Kong Author
        Yes but it doesn’t work
        So I don’t have the right app on the USB key
        So I would need the right software but which one?
        0
        1. jfmimi Contributor
          strange the key and the hard drive is not detected in the boot option
          go back into the Bios and go to the "Storage" menu
          and show me the recognized hard drive
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      15. Burger_King_Kong Author
        I will send you all the images that can be seen here:
        0
        1. jfmimi Contributor
          so yes the hard drive is indeed recognized by the BIOS " ST 500 DM002 "
          it's a 500 GB drive
          go to the " Advanced " menu
          give photo
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      16. Burger_King_Kong Author
        Here is the translation to English:

        Voila :
        0
        1. jfmimi Contributor
          go to "Device Options"
          0
      17. Burger_King_Kong Author
        And?
        0
        1. jfmimi Contributor
          I don’t understand why the USB drive isn’t recognized
          return to the menu here:

          and set "USB hard drive" in the 1st position using the "Enter" key
          then do "F10" to save
          and restart the PC with the USB drive plugged in
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        2. Parisse
          Man
          I have a problem and I don't have a USB key, my mom must have one but am I obliged to do it to solve the problem?
          0