View original (French)

Lexibook Master Tablet

Cici22 -  
Hello,

I bought my daughter a Lexibook Master tablet.
I specifically got it for the "Lexibook" app.

However, when I click on it, the following message appears:
"The installation files for the children's interface are missing" please contact our customer service..
I have done that, but have not received a reply to this day????

I'm a bit lost at this point???? I did follow the startup steps but I must have messed up somewhere????

If someone could help me, that would be great, thanks????

Configuration: Android / Chrome 87.0.4280.101

2 answers

  1. Dianaless
    Hello,

    I also have the same error message after resetting the tablet. I couldn't get the Lexibook app to work properly. However, the app was installed correctly before.
    Have you received a response?

    Thank you very much
    1. Mylene
      Hello, have you received a response? I'm having the same problem.
    2. Damien2808

      Hello, have you found a solution? I'm in the same situation...

  2. Gaia31
    Hello, I have the same problem, do you have the solution?
    1. Alexe
      Hello
      I have the same problem
      Have you found a solution?
      Thank you
    2. LNM31
      @AlexeHello, I have the same issue, have you found the solution?
      Best regards,
      Hélène