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Computer locked

Annie789 -  

I did an update; before anything, it shut down and then restarted, but the email address no longer matches because now I have Gmail. What should I do, I'm being asked for a password associated with Orange

1 answer

  1.  vb95 Contributor

    Hello Annie789

    First of all saying hello is minimum to get answers.

    Moreover you do not explain correctly what happened. You had a update. But what did you update: Windows, a software, a peripheral driver, or something else?

    Next what exactly happened? Did everything shut down and you tried to reboot? Is Windows functioning properly?

    What do Gmail and Orange have to do with it?

    Shine a light on us please.