View original (French)

Lost MTCN code Western Union

Myrys23 -  

Hello.

I was sent money via Western Union but I lost the MTCN code and the sender no longer has it. How can I withdraw the funds without this code??

Thank you.

2 answers

  1.  bazfile Moderator

    Hello.

    Go to https://www.westernunion.com/web/global-service/track-transfer

    Click on "you do not know the MTCN".

    bazfile
    Moderator/Security Contributor.
    A hello, a reply, a thank you are always appreciated.

    1. Myrys2678

      But it doesn't provide the MTCN. So I still can't withdraw. It only lets me track the transfer.

    2.  bendrop Contributor
      @Myrys2678

      Good evening,

      yet we told you well: "Click on "you do not know the MTCN"."

      And there, do you see it?

      Best regards.