Remove software manager

Solved
Hello.
I'm getting back to you.
I thought my problem was solved, but that's not the case.
The software manager I thought I had removed has returned.
So I ran adwcleaner and zhp diag again.
They didn't find anything.
I should mention they were run two days ago.
The software manager still appears in the taskbar.
What else can I try to get rid of it?
Thank you for your help.

Configuration: Windows 7 / Firefox 43.0

10 answers

  1. Moderator
    Hi,

    Follow the FRST tutorial. (take the time to read carefully - everything is well explained).

    Download and run the FRST scan, 3 FRST reports will be generated:
    • FRST.txt
    • Shortcut.txt
    • Additionnal.txt


    Send these 3 reports to http://pjjoint.malekal.com/ and reply with the 3 pjjoint links leading to the reports here in a new response so that we can review them.

    --
    Like the angel you are, you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left
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