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Access Config.msi

Nico85 -  
Hello,

I'm having trouble installing a program, I get the error message: "Error writing to the file C:\Config.Msi\PFB742.tmp. Check that you have permission to access this directory" even though I am an administrator on my PC.

I can't find the Config.msi directory even when showing hidden folders. When I try to create it, I get a message saying it already exists... does anyone have a solution to access it and is it possible to delete/overwrite it?

Configuration: Windows 7 / Firefox 14.0.1

1 answer

  1. BzK
    Hello,
    For hidden files and folders, some remain hidden for added security. To make them appear as well, where you went to show hidden files, you will need to look a little further down and also uncheck:
    - "Hide extensions for known file types"
    - "Hide protected operating system files"

    Then you will be able to see them.
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    1. Nico85
      Thank you for your response BzK. I can now see it and indeed I do not have access to it. I don't understand because I am an administrator on my PC and I am the owner of the folder. Is there a solution for me to access it?
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    2. BzK
      Hello,
      You can try to set full control
      right-click on the folder > properties > security tab > select "administrator" > edit > check "full control" > apply > ok
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    3. Nico85
      Hi,
      I already have full control over the file: the full control box is already checked.
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    4. BzK
      Do you receive the error message for all the programs you try to install or just one? Which one?
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    5. Nico85
      It's Adobe Reader X. So I installed another one, but I would prefer to have Adobe Reader because I find it easier to use.
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