Ecran bleu Win Seven

Résolu
Bonjour,
En voulant éteindre mon PC un écran bleu apparaît puis après le redémarrage on me notifie les détails du problèmes :

Nom d'événement de problème: BlueScreen
Version du système: 6.1.7600.2.0.0.256.1
Identificateur de paramètres régionaux: 1036

Informations supplémentaires sur le problème :
BCCode: 9f
BCP1: 00000004
BCP2: 00000258
BCP3: 85D4EA70
BCP4: 83375B24
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

merci de bien vouloir me répondre
Merci d'avance :)

3 réponses

  1. Bonjour,
    Vous avez effectué toutes les mises à jour sur le PC?
    1. Bonjour,
      Non longtemps j'ai arrêté l'installation des mises à jours
      1. Bonjour,
        Faire les mises à jour stabilise un PC.
        Après, si les écrans bleus restent, c'est soit matériel, soit un virus, etc...

        Voir ceci pour analyser plus en détail l'écran bleu :

        http://www.forum-seven.com/forum/
    2. j'ai installer WhoCrashed

      le rapport :

      --------------------------------------------------------------------------------
      System Information (local)
      --------------------------------------------------------------------------------

      computer name: name-pc
      windows version: Windows 7 , 6.1, build: 7600
      windows dir: C:\Windows
      CPU: AuthenticAMD AMD Athlon(tm) II Dual-Core M300 AMD586, level: 16
      2 logical processors, active mask: 3
      RAM: 3754115072 total
      VM: 2147352576, free: 1962692608

      --------------------------------------------------------------------------------
      Crash Dump Analysis
      --------------------------------------------------------------------------------

      Crash dump directory: C:\Windows\Minidump

      Crash dumps are enabled on your computer.

      On Thu 17/05/2012 17:52:38 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\051712-22698-01.dmp
      This was probably caused by the following module: ntkrnlpa.exe (nt+0x7BCF6)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4E798, 0xFFFFFFFF8078ADF4)
      Error: DRIVER_POWER_STATE_FAILURE
      file path: C:\Windows\system32\ntkrnlpa.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

      On Thu 17/05/2012 17:52:38 GMT your computer crashed
      crash dump file: C:\Windows\memory.dmp
      This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4E798, 0xFFFFFFFF8078ADF4)
      Error: DRIVER_POWER_STATE_FAILURE
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
      Google query: ntkrpamp.exe DRIVER_POWER_STATE_FAILURE

      On Sun 13/05/2012 21:49:02 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\051312-22963-01.dmp
      This was probably caused by the following module: ewusbwwan.sys (ewusbwwan+0x684B)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4EA70, 0xFFFFFFFF83375B24)
      Error: DRIVER_POWER_STATE_FAILURE
      file path: C:\Windows\system32\drivers\ewusbwwan.sys
      product: Huawei Technologies Co., Ltd. USB NDIS Miniport Driver
      company: Huawei Technologies Co., Ltd.
      description: USB NDIS Miniport Driver
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ewusbwwan.sys (USB NDIS Miniport Driver, Huawei Technologies Co., Ltd.).
      Google query: ewusbwwan.sys Huawei Technologies Co., Ltd. DRIVER_POWER_STATE_FAILURE

      On Thu 10/05/2012 08:55:09 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\051012-19905-01.dmp
      This was probably caused by the following module: ewusbwwan.sys (ewusbwwan+0x684B)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4E4C0, 0xFFFFFFFF83339B24)
      Error: DRIVER_POWER_STATE_FAILURE
      file path: C:\Windows\system32\drivers\ewusbwwan.sys
      product: Huawei Technologies Co., Ltd. USB NDIS Miniport Driver
      company: Huawei Technologies Co., Ltd.
      description: USB NDIS Miniport Driver
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ewusbwwan.sys (USB NDIS Miniport Driver, Huawei Technologies Co., Ltd.).
      Google query: ewusbwwan.sys Huawei Technologies Co., Ltd. DRIVER_POWER_STATE_FAILURE

      On Wed 09/05/2012 13:19:20 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\050912-19484-01.dmp
      This was probably caused by the following module: ewusbwwan.sys (ewusbwwan+0x684B)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4ED48, 0xFFFFFFFF83375B24)
      Error: DRIVER_POWER_STATE_FAILURE
      file path: C:\Windows\system32\drivers\ewusbwwan.sys
      product: Huawei Technologies Co., Ltd. USB NDIS Miniport Driver
      company: Huawei Technologies Co., Ltd.
      description: USB NDIS Miniport Driver
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ewusbwwan.sys (USB NDIS Miniport Driver, Huawei Technologies Co., Ltd.).
      Google query: ewusbwwan.sys Huawei Technologies Co., Ltd. DRIVER_POWER_STATE_FAILURE

      On Sun 06/05/2012 09:08:50 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\050612-21730-01.dmp
      This was probably caused by the following module: ntkrnlpa.exe (nt+0x7BD26)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4DD48, 0xFFFFFFFF8335EB24)
      Error: DRIVER_POWER_STATE_FAILURE
      file path: C:\Windows\system32\ntkrnlpa.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

      On Sat 05/05/2012 10:37:03 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\050512-19515-01.dmp
      This was probably caused by the following module: ntkrnlpa.exe (nt+0x7BD26)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4D020, 0xFFFFFFFF83366B24)
      Error: DRIVER_POWER_STATE_FAILURE
      file path: C:\Windows\system32\ntkrnlpa.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

      On Fri 30/03/2012 08:22:18 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\033012-40373-01.dmp
      This was probably caused by the following module: ntkrnlpa.exe (nt+0x7BD26)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4E798, 0xFFFFFFFF83172B24)
      Error: DRIVER_POWER_STATE_FAILURE
      file path: C:\Windows\system32\ntkrnlpa.exe
      product: Microsoft® Windows® Operating System
      company: Microsoft Corporation
      description: NT Kernel & System
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

      On Sat 10/03/2012 09:55:05 GMT your computer crashed
      crash dump file: C:\Windows\Minidump\031012-21325-01.dmp
      This was probably caused by the following module: ewusbwwan.sys (ewusbwwan+0x684B)
      Bugcheck code: 0x9F (0x4, 0x258, 0xFFFFFFFF85D4ED48, 0xFFFFFFFF83164B24)
      Error: DRIVER_POWER_STATE_FAILURE
      file path: C:\Windows\system32\drivers\ewusbwwan.sys
      product: Huawei Technologies Co., Ltd. USB NDIS Miniport Driver
      company: Huawei Technologies Co., Ltd.
      description: USB NDIS Miniport Driver
      Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
      This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
      A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ewusbwwan.sys (USB NDIS Miniport Driver, Huawei Technologies Co., Ltd.).
      Google query: ewusbwwan.sys Huawei Technologies Co., Ltd. DRIVER_POWER_STATE_FAILURE

      --------------------------------------------------------------------------------
      Conclusion
      --------------------------------------------------------------------------------

      9 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

      ewusbwwan.sys (USB NDIS Miniport Driver, Huawei Technologies Co., Ltd.)

      ntkrpamp.exe

      If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

      Read the topic general suggestions for troubleshooting system crashes for more information.

      Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
      1. Bonjour,
        Il y a un problème de driver installé récemment avec un port usb apparement, qui fait crasher le PC et provoque ces écrans bleus.
        Voir dans les mises à jour via update ce qui a été installé dernièrement.
      2. je ne sais pas à koi ca sert ce driver ni comment pouvoir le mettre à jour !
        mais je n'ai plus d'écran bleu, j'ai fait mes mises à jours + verifications du systeme
        et ca marche bien :)

        Merci bq
      3. Bonjour,
        Content pour vous et de rien.