Infected PC!!

Solved
Hello,

I just acquired a Dell PC and my daughter inserted a USB key and locked it. AVG detected threats. I scanned with USBFix and Ad Remover and ZHPDiag; log here:

Configuration: Windows 7 / Firefox 4.0
http://www.cijoint.fr/cjlink.php?file=cj201104/cij2fwZcar.txt

Thank you for helping: note: currently the PC no longer runs as before; at startup the AVG alert appears and I can't remove it.

43 answers

  1. Security Contributor
    Hello,

    post the USBFix report.

    ===

    There are already 2 antivirus programs (MSE and AVG)

    and 3 antispyware programs (AVG, Arovax and Windows Defender)

    In my opinion, MSE and Windows Defender are enough.

    ===
    Go to this site:

    https://www.virustotal.com/gui/

    Click Browse and search for this file: C:\Users\taky\AppData\Roaming\Dropbox\shellext\l\4da15020

    Click Send File.

    A report will be generated line by line.

    Wait for it to finish. It must include the size of the sent file.

    Save the report with Notepad.

    Copy it into your reply.

    If VirusTotal indicates that the file has already been analyzed, click the button Reanalyse the file now

    --
    See you soon
    Science without conscience is but ruin of the soul. Rabelais
    0
    1. yes but i can't deactivate avg?
      0
      1. I see :)

        Uninstaller: http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe

        And don't forget that after installing Avast, it performs a full system scan, do not ignore it if it asks you :)
        0
        1. thank you problem solved; thank you
          0
          1. Security Contributor
            Hello,

            if you haven’t fixed your duplicates in your security software, you’re going to have problems.

            Moreover, a closer reading of your report ZHPDiag shows Spybot S&D and MBAM.

            The latter is, in my opinion, the best (even without active guarding) and should be used from time to time after updates.

            Conversely, Spybot S&D no longer has any effectiveness and I strongly suggest you uninstall it.

            You should also uninstall the tools (no need to keep them; they evolve quickly and old versions become ineffective).

            Rerun Ad-remover (right-click and Run as administrator) and choose the Deletion option.

            Same with USBFix.

            Finally, right-click on the ZHPFix.exe icon on your Desktop,
            then select 'Run as administrator'.

            Click on the red A (Tool Cleaner).

            Click Clean.

            Restart the computer to finish the cleanup.

            --
            See you later
            Science without conscience is but the ruin of the soul. Rabelais
            0
            1. Hello,
              thanks for your advice; indeed I deleted spybot s&d and kept mbam.

              Should I re-download zhp and perform a manipulation?? as well as adremover and usb fix?? because I deleted everything

              thank you
              0
              1. I allowed myself to rescan zhp here is the log: http://www.cijoint.fr/cjlink.php?file=cj201104/cijs5FCH8M.txt

                wait for instructions
                0
                1. Security Contributor
                  Hello, a bit of cleaning. Copy the lines below to the clipboard (select with the mouse and press Ctrl+C simultaneously)
                  O45 - LFCP:[MD5.3DD25E3128632CC5C3B502FD874489A7] - 10/04/2011 - 19:34:03 ---A- - C:\Windows\Prefetch\AgCx_SC2.db O45 - LFCP:[MD5.9DCF3F261079B7BCA0D6AAF064E59E86] - 10/04/2011 - 19:51:40 ---A- - C:\Windows\Prefetch\AgCx_SC1.db.trx O45 - LFCP:[MD5.F9A8C5E65792313EF02D3FA84C47CFC3] - 10/04/2011 - 19:52:41 ---A- - C:\Windows\Prefetch\AgCx_SC1.db O45 - LFCP:[MD5.AF07D7E78823B65AB4253E3F64FEB3D9] - 15/04/2011 - 16:37:42 ---A- - C:\Windows\Prefetch\AgCx_S1_S-1-5-21-1014692800-3519297534-427515985-1000.snp.db O45 - LFCP:[MD5.0393A078B84535034EBA4E96C724067A] - 15/04/2011 - 16:38:50 ---A- - C:\Windows\Prefetch\AgCx_SC3_55C21DB6.db O45 - LFCP:[MD5.3BF31066412C9A47A9009564CB3C1855] - 15/04/2011 - 18:39:41 ---A- - C:\Windows\Prefetch\DELFIX(1).EXE-C221E31F.pf O45 - LFCP:[MD5.9B0626A9653FE528490AF1AB6B170DBA] - 15/04/2011 - 18:39:45 ---A- - C:\Windows\Prefetch\NOTEPAD.EXE-C5670914.pf O45 - LFCP:[MD5.EE2E649211F41097348E97E8E0D79941] - 15/04/2011 - 18:49:59 ---A- - C:\Windows\Prefetch\NTOSBOOT-B00DFAAD.pf O45 - LFCP:[MD5.7286A21F373826DC45A3B9AAE897E2D9] - 15/04/2011 - 18:56:38 ---A- - C:\Windows\Prefetch\INTEGRATOR.EXE-F966D045.pf O45 - LFCP:[MD5.428C91E90AB738E45961EACDAB014BCB] - 15/04/2011 - 18:56:44 ---A- - C:\Windows\Prefetch\REGREPAIR.EXE-AFBEDF0F.pf O45 - LFCP:[MD5.CB257C4390D0190FFF54704583589C70] - 15/04/2011 - 18:57:31 ---A- - C:\Windows\Prefetch\SHORTCUTSFIXER.EXE-2BB4E7DB.pf O45 - LFCP:[MD5.E3E7C6ACC137D83809DB7C7153A20B47] - 15/04/2011 - 18:59:25 ---A- - C:\Windows\Prefetch\MEMDEFRAG.EXE-9421E842.pf O45 - LFCP:[MD5.5C879821B398BCF3D55624D86A463988] - 15/04/2011 - 18:59:45 ---A- - C:\Windows\Prefetch\TRACKSERASER.EXE-4AC6DF24.pf O45 - LFCP:[MD5.D4564ACC6C8B407A340892CBCAD71294] - 15/04/2011 - 19:02:21 ---A- - C:\Windows\Prefetch\DUPEFINDER.EXE-5D9F8B30.pf O45 - LFCP:[MD5.DA8FCE658C2508D88C2DF7B0D8E9EDFE] - 15/04/2011 - 19:02:55 ---A- - C:\Windows\Prefetch\EFF.EXE-8C5A110F.pf O45 - LFCP:[MD5.B3F5A45AE50D9BD9AB9B93A7A7DEE3AD] - 15/04/2011 - 19:06:12 ---A- - C:\Windows\Prefetch\RUNDLL32.EXE-C4135E3F.pf O45 - LFCP:[MD5.45546A7350617524F51360E1F13CB98F] - 15/04/2011 - 19:33:50 ---A- - C:\Windows\Prefetch\VSUSETUP.EXE-945DF746.pf O45 - LFCP:[MD5.D286EE25A181A693BE75F0FA4CFAE2EC] - 15/04/2011 - 19:33:51 ---A- - C:\Windows\Prefetch\UNINST.EXE-22ABBBBF.pf O45 - LFCP:[MD5.EB62C695F088C6CA228C5E4A01C665EF] - 15/04/2011 - 21:04:33 ---A- - C:\Windows\Prefetch\MPSIGSTUB.EXE-E6B2483B.pf O45 - LFCP:[MD5.39AFE6CE97FF2652FF0D447B40D71B22] - 15/04/2011 - 21:04:34 ---A- - C:\Windows\Prefetch\AM_ENGINE.EXE-F1C956E4.pf O45 - LFCP:[MD5.66689C6C28FD7EFDE52506CCF4581503] - 15/04/2011 - 21:04:38 ---A- - C:\Windows\Prefetch\AM_BASE.EXE-3F70DC95.pf O45 - LFCP:[MD5.D2192A2A7C03E9BA1717CCCEAF3DF69B] - 15/04/2011 - 21:04:38 ---A- - C:\Windows\Prefetch\NIS_BASE.EXE-CEA6D1D9.pf O45 - LFCP:[MD5.F27CB16A98A8B2701C893F1249700DCC] - 15/04/2011 - 21:04:38 ---A- - C:\Windows\Prefetch\NIS_ENGINE.EXE-A0A59BE8.pf O45 - LFCP:[MD5.5225C885AD03B1E84CA513BC50F19DC0] - 15/04/2011 - 21:04:39 ---A- - C:\Windows\Prefetch\NIS_DELTA_PATCH.EXE-A8B90AD7.pf O45 - LFCP:[MD5.A25D7BED01DB49D7475F552F3A81482D] - 15/04/2011 - 21:04:49 ---A- - C:\Windows\Prefetch\AM_DELTA.EXE-78CA83B0.pf O45 - LFCP:[MD5.B72E078FAD9CE4D5E53FE665B4CC03D6] - 15/04/2011 - 21:04:49 ---A- - C:\Windows\Prefetch\MPSIGSTUB.EXE-5D0450B3.pf O45 - LFCP:[MD5.433D39EA0E93ABE6A65914AE35842F73] - 15/04/2011 - 21:05:06 ---A- - C:\Windows\Prefetch\NISSRV.EXE-3353C142.pf O64 - Services: CurCS - (.not file.) - MpKsl0b015f3b (MpKsl0b015f3b) .(...) - LEGACY_MPKSL0B015F3B O64 - Services: CurCS - (.not file.) - MpKsl107365c5 (MpKsl107365c5) .(...) - LEGACY_MPKSL107365C5 O64 - Services: CurCS - (.not file.) - MpKsl12c874c2 (MpKsl12c874c2) .(.) ...
                  0
                  1. ZHPFix 1.12.3275 report by Nicolas Coolman, Update of 11/04/2011
                    Export file: Registry
                    Run by taky at 17/04/2011 13:59:25
                    Windows 7 Business Edition, 32-bit (Build 7600)
                    Web site: http://www.premiumorange.com/zeb-help-process/zhpfix.html

                    ========== Registry Key(s) ==========
                    O64 - Services: CurCS - (.not file.) - MpKsl0b015f3b (MpKsl0b015f3b) .(...) - LEGACY_MPKSL0B015F3B => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl107365c5 (MpKsl107365c5) .(...) - LEGACY_MPKSL107365C5 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl12c874c2 (MpKsl12c874c2) .(...) - LEGACY_MPKSL12C874C2 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl16c5c52d (MpKsl16c5c52d) .(...) - LEGACY_MPKSL16C5C52D => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl1910121e (MpKsl1910121e) .(...) - LEGACY_MPKSL1910121E => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl21074d59 (MpKsl21074d59) .(...) - LEGACY_MPKSL21074D59 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl24477e0d (MpKsl24477e0d) .(...) - LEGACY_MPKSL24477E0D => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl24c4a4ff (MpKsl24c4a4ff) .(...) - LEGACY_MPKSL24C4A4FF => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl289ebac6 (MpKsl289ebac6) .(...) - LEGACY_MPKSL289EBAC6 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl2923fa0e (MpKsl2923fa0e) .(...) - LEGACY_MPKSL2923FA0E => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl29cbf6c6 (MpKsl29cbf6c6) .(...) - LEGACY_MPKSL29CBF6C6 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl2c040dc1 (MpKsl2c040dc1) .(...) - LEGACY_MPKSL2C040DC1 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl2f21ef98 (MpKsl2f21ef98) .(...) - LEGACY_MPKSL2F21EF98 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl312857d5 (MpKsl312857d5) .(...) - LEGACY_MPKSL312857D5 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl343765d7 (MpKsl343765d7) .(...) - LEGACY_MPKSL343765D7 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl3f14110d (MpKsl3f14110d) .(...) - LEGACY_MPKSL3F14110D => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl40fd755a (MpKsl40fd755a) .(...) - LEGACY_MPKSL40FD755A => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl42a1acb1 (MpKsl42a1acb1) .(.)... - LEGACY_MPKSL42A1ACB1 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl44282920 (MpKsl44282920) .(...) - LEGACY_MPKSL44282920 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl44517adc (MpKsl44517adc) .(...) - LEGACY_MPKSL44517ADC => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl45c42d71 (MpKsl45c42d71) .(...) - LEGACY_MPKSL45C42D71 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl47f9df79 (MpKsl47f9df79) .(...) - LEGACY_MPKSL47F9DF79 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl487b3823 (MpKsl487b3823) .(...) - LEGACY_MPKSL487B3823 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl51cae602 (MpKsl51cae602) .(...) - LEGACY_MPKSL51CAE602 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl55afba88 (MpKsl55afba88) .(...) - LEGACY_MPKSL55AFBA88 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl560b90fb (MpKsl560b90fb) .(...) - LEGACY_MPKSL560B90FB => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl57606374 (MpKsl57606374) .(...) - LEGACY_MPKSL57606374 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl57650983 (MpKsl57650983) .(...) - LEGACY_MPKSL57650983 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl5bbc9b48 (MpKsl5bbc9b48) .(...) - LEGACY_MPKSL5BBC9B48 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl5f380c18 (MpKsl5f380c18) .(...) - LEGACY_MPKSL5F380C18 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl612cc27a (MpKsl612cc27a) .(...) - LEGACY_MPKSL612CC27A => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl61c87588 (MpKsl61c87588) .(...) - LEGACY_MPKSL61C87588 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl6288a1b7 (MpKsl6288a1b7) .(...) - LEGACY_MPKSL6288A1B7 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl63cbac52 (MpKsl63cbac52) .(.)... - LEGACY_MPKSL63CBAC52 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl65b6a863 (MpKsl65b6a863) .(.)... - LEGACY_MPKSL65B6A863 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl65c1f0b2 (MpKsl65c1f0b2) .(...) - LEGACY_MPKSL65C1F0B2 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl7404c431 (MpKsl7404c431) .(...) - LEGACY_MPKSL7404C431 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl7432f266 (MpKsl7432f266) .(...) - LEGACY_MPKSL7432F266 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl756521d0 (MpKsl756521d0) .(...) - LEGACY_MPKSL756521D0 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl77374d68 (MpKsl77374d68) .(...) - LEGACY_MPKSL77374D68 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl7765f13b (MpKsl7765f13b) .(...) - LEGACY_MPKSL7765F13B => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl77d34b56 (MpKsl77d34b56) .(...) - LEGACY_MPKSL77D34B56 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl8069007d (MpKsl8069007d) .(...) - LEGACY_MPKSL8069007D => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl82e5ce01 (MpKsl82e5ce01) .(...) - LEGACY_MPKSL82E5CE01 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl887b6098 (MpKsl887b6098) .(.)... - LEGACY_MPKSL887B6098 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl8afb223a (MpKsl8afb223a) .(...) - LEGACY_MPKSL8AFB223A => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl8f396aaf (MpKsl8f396aaf) .(...) - LEGACY_MPKSL8F396AAF => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl912d15f0 (MpKsl912d15f0) .(...) - LEGACY_MPKSL912D15F0 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl99cafbfb (MpKsl99cafbfb) .(...) - LEGACY_MPKSL99CAFBFB => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl99f35ff3 (MpKsl99f35ff3) .(.)... - LEGACY_MPKSL99F35FF3 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl9b1e7bc9 (MpKsl9b1e7bc9) .(...) - LEGACY_MPKSL9B1E7BC9 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsl9b35ec9f (MpKsl9b35ec9f) .(.)... - LEGACY_MPKSL9B35EC9F => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsla20a75c1 (MpKsla20a75c1) .(...) - LEGACY_MPKSLA20A75C1 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsla9c93020 (MpKsla9c93020) .(...) - LEGACY_MPKSLA9C93020 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslaaa7ed36 (MpKslaaa7ed36) .(...) - LEGACY_MPKSLAAA7ED36 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslade8840a (MpKslade8840a) .(...) - LEGACY_MPKSLADE8840A => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslaec57016 (MpKslaec57016) .(...) - LEGACY_MPKSLAEC57016 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslb126b2f5 (MpKslb126b2f5) .(...) - LEGACY_MPKSLB126B2F5 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslb1dfff0e (MpKslb1dfff0e) .(...) - LEGACY_MPKSLB1DFFF0E => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslb5be9f09 (MpKslb5be9f09) .(...) - LEGACY_MPKSLB5BE9F09 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslbb6bc267 (MpKslbb6bc267) .(...) - LEGACY_MPKSLBB6BC267 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslbdb54202 (MpKslbdb54202) .(...) - LEGACY_MPKSLBDB54202 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslc2d4a27f (MpKslc2d4a27f) .(...) - LEGACY_MPKSLC2D4A27F => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslc96605eb (MpKslc96605eb) .(...) - LEGACY_MPKSLC96605EB => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslcf60b5f0 (MpKslcf60b5f0) .(...) - LEGACY_MPKSLCF60B5F0 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsld1a666bc (MpKsld1a666bc) .(...) - LEGACY_MPKSLD1A666BC => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsld89b8f98 (MpKsld89b8f98) .(...) - LEGACY_MPKSLD89B8F98 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsldf6b9c05 (MpKsldf6b9c05) .(...) - LEGACY_MPKSLDF6B9C05 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsle0f2de45 (MpKsle0f2de45) .(...) - LEGACY_MPKSLE0F2DE45 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsle23eb666 (MpKsle23eb666) .(...) - LEGACY_MPKSLE23EB666 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsle67e4ba2 (MpKsle67e4ba2) .(...) - LEGACY_MPKSLE67E4BA2 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKsle68097d9 (MpKsle68097d9) .(...) - LEGACY_MPKSLE68097D9 => Key successfully deleted
                    O64 - Services: CurCS - (.not file.) - MpKslea7df998 (MpKslea7df998) .(...) - LEGACY_MPKSLEA7DF998 => Key successfully deleted

                    ========== File(s) ==========
                    c:\windows\prefetch\agcx_sc2.db => Deleted and quarantined
                    c:\windows\prefetch\agcx_sc1.db.trx => Deleted and quarantined
                    c:\windows\prefetch\agcx_sc1.db => Deleted and quarantined
                    c:\windows\prefetch\agcx_s1_s-1-5-21-1014692800-3519297534-427515985-1000.snp.db => Deleted and quarantined
                    c:\windows\prefetch\agcx_sc3_55c21db6.db => Deleted and quarantined
                    c:\windows\prefetch\delfix(1).exe-c221e31f.pf => Deleted and quarantined
                    c:\windows\prefetch\notepad.exe-c5670914.pf => Deleted and quarantined
                    c:\windows\prefetch\ntosboot-b00dfaad.pf => Deleted and quarantined
                    c:\windows\prefetch\integrator.exe-f966d045.pf => Deleted and quarantined
                    c:\windows\prefetch\regrepair.exe-afbedf0f.pf => Deleted and quarantined
                    c:\windows\prefetch\shortcutsfixer.exe-2bb4e7db.pf => Deleted and quarantined
                    c:\windows\prefetch\memdefrag.exe-9421e842.pf => Deleted and quarantined
                    c:\windows\prefetch\trackseraser.exe-4ac6df24.pf => Deleted and quarantined
                    c:\windows\prefetch\dupefinder.exe-5d9f8b30.pf => Deleted and quarantined
                    c:\windows\prefetch\eff.exe-8c5a110f.pf => Deleted and quarantined
                    c:\windows\prefetch\rundll32.exe-c4135e3f.pf => Deleted and quarantined
                    c:\windows\prefetch\vsusetup.exe-945df746.pf => Deleted and quarantined
                    c:\windows\prefetch\uninst.exe-22abbbbf.pf => Deleted and quarantined
                    c:\windows\prefetch\mpsigstub.exe-e6b2483b.pf => Deleted and quarantined
                    c:\windows\prefetch\am_engine.exe-f1c956e4.pf => Deleted and quarantined
                    c:\windows\prefetch\am_base.exe-3f70dc95.pf => Deleted and quarantined
                    c:\windows\prefetch\nis_base.exe-cea6d1d9.pf => Deleted and quarantined
                    c:\windows\prefetch\nis_engine.exe-a0a59be8.pf => Deleted and quarantined
                    c:\windows\prefetch\nis_delta_patch.exe-a8b90ad7.pf => Deleted and quarantined
                    c:\windows\prefetch\am_delta.exe-78ca83b0.pf => Deleted and quarantined
                    c:\windows\prefetch\mpsigstub.exe-5d0450b3.pf => Deleted and quarantined
                    c:\windows\prefetch\nissrv.exe-3353c142.pf => Deleted and quarantined
                    c:\windows\prefetch\avnotify.exe-baf43521.pf => Deleted and quarantined
                    c:\windows\prefetch\mpas-fe.exe-2aace792.pf => Deleted and quarantined
                    c:\windows\prefetch\mpsigstub.exe-6ca8cfd3.pf => Deleted and quarantined
                    c:\windows\prefetch\wuauclt.exe-5d573f0e.pf => Deleted and quarantined
                    c:\windows\prefetch\rundll32.exe-071727d5.pf => Deleted and quarantined
                    c:\windows\prefetch\explorer.exe-d5e97654.pf => Deleted and quarantined
                    c:\windows\prefetch\ielowutil.exe-f7372953.pf => Deleted and quarantined
                    c:\windows\prefetch\wsqmcons.exe-4048402c.pf => Deleted and quarantined
                    c:\windows\prefetch\aggluad_p_s-1-5-21-1014692800-3519297534-427515985-1000.db => Deleted and quarantined
                    c:\windows\prefetch\aggluad_s-1-5-21-1014692800-3519297534-427515985-1000.db => Deleted and quarantined
                    c:\windows\prefetch\speccy.exe-af6a1c89.pf => Deleted and quarantined
                    c:\windows\prefetch\svchost.exe-b597a9d1.pf => Deleted and quarantined
                    c:\windows\prefetch\wmiprvse.exe-e8b8dd29.pf => Deleted and quarantined
                    c:\windows\prefetch\wmiapsrv.exe-fc8436dd.pf => Deleted and quarantined
                    c:\windows\prefetch\mpc-hc.exe-f593d5b1.pf => Deleted and quarantined
                    c:\windows\prefetch\mblctr.exe-0eb0fdf9.pf => Deleted and quarantined
                    c:\windows\prefetch\webcamdell2.exe-4ba75fce.pf => Deleted and quarantined
                    c:\windows\prefetch\avscan.exe-a539614d.pf => Deleted and quarantined
                    c:\windows\prefetch\vssvc.exe-6c8f0c66.pf => Deleted and quarantined
                    c:\windows\prefetch\svchost.exe-6a249820.pf => Deleted and quarantined
                    c:\windows\prefetch\drvinst.exe-39d9eac7.pf => Deleted and quarantined
                    c:\windows\prefetch\vlc.exe-73b04bfb.pf => Deleted and quarantined
                    c:\windows\prefetch\logonui.exe-f639bd7e.pf => Deleted and quarantined
                    c:\windows\prefetch\internet mobile.exe-6f7a1095.pf => Deleted and quarantined
                    c:\windows\prefetch\msdt.exe-d579957d.pf => Deleted and quarantined
                    c:\windows\prefetch\csc.exe-f8803eea.pf => Deleted and quarantined
                    c:\windows\prefetch\cvtres.exe-cb8485b0.pf => Deleted and quarantined
                    c:\windows\prefetch\sdiagnhost.exe-b3171aa1.pf => Deleted
                    0
                    1. Security Contributor
                      Hi,

                      you should update Windows.

                      Then, we’ll clean ZHPDiag.

                      Right-click the ZHPFix.exe icon on your Desktop, then select 'Run as administrator'.

                      Click on the red A (Tool Cleaner).

                      Click on Clean.

                      Restart the computer to finish the cleaning.

                      --
                      See you later
                      Science without conscience is but the ruin of the soul. Rabelais
                      0
                      1. How to update it when I have checked automatic updates?
                        0
                        1. I’m installing the latest updates via Windows Update
                          waiting for instructions
                          thank you
                          0
                          1. I installed MA J (IE9) (ie9 link) and I noticed in the history that there were Microsoft Security Essentials updates; I have it and replaced it with Avira, should I delete them, and how.
                            Thank you
                            0
                            1. Security Contributor
                              Hi,

                              if MSE is in Add/Remove Programs, uninstall it.

                              Otherwise, do nothing.
                              --
                              See you
                              Science sans conscience n'est que ruine de l'âme. Rabelais
                              0
                              1. no, it does not exist since I deleted it with revo.
                                so should I leave these updates??
                                0
                                1. Security Contributor
                                  Hi,

                                  you can also delete them, they’re useless.
                                  --
                                  See you
                                  Science without conscience is but the ruin of the soul. Rabelais
                                  0
                                  1. I can’t find it in the control panel. uninstalled the program; there are too many updates except the ones I want
                                    waiting for instructions
                                    thank you
                                    0
                                    1. Security Contributor
                                      Hi,

                                      don’t bother with that.

                                      Leave them alone.
                                      --
                                      see you later
                                      Science without conscience is but the ruin of the soul. Rabelais
                                      0
                                      1. Okay, from time to time Avira warns me that: a file autorun.inf has been blocked!!!
                                        what is that?
                                        0
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