Unable to download Acrobat Reader

Re cat,

forget it,

1--for backing up your files, burn them to DVD if you don't have an external drive.
also check if you have any installation programs on your disk for which you don't have the CD-ROM
also the utilities and drivers for your computer.
take your time before formatting to not forget anything.
normally, you should look in the folders located at C:\xxxxxxx
as well as under C:\windows\xxxxxxxx

2--for formatting, it's quite simple, during the installation from the XP CD-ROM
see the link ---- section --- Formatting for reinstallation
http://www.commentcamarche.net/faq/sujet 543 formatage formater un disque dur#formatage disque dur xp ou autre sous dos

3--you don't have anything to uninstall, XP will overwrite everything on the disk
4--once the installation is complete, install your antivirus + spybot + updates
then update XP + SP3 + IE7
and you're good to go
good luck
see you
BOB3

Re cat,

reboot your computer to see the result, and if you can run programs again without error messages.
see you
BOB3

Re cat,
let's try one last maneuver before resorting to formatting,

if you can, launch ---- ERDNT.EXE
IF IT WORKS IT WILL RESTORE TO THE DATE OF JULY 07
we'll see if it works
see you
BOB3

Re cat,

tell me what's in C:\WINDOWS\ERUNT\

file names + dates

you don't need to compress for the backup, just make a backup on one or more DVDs

see you
BOB3

Hello cat,

I noticed that you have XP Pro,
we will try one last manipulation before formatting and installing everything.

Go to C:\windows\erdnt\

Check inside, you should have 11 files,
just give me the date of the files
see you later.

Re cat,

in that case, save your working files, and reformat your disk
the most radical method,
and reinstall on a healthy drive.
don't forget that repair doesn't mean getting rid of the viruses or other crap left on your machine.
in my opinion, I already told you, it's the launch of Kaspersky that messed everything up, I think it was infected,
and not the fact that you messed up the registry.
we tried everything, but I think a fresh install will allow you to start off on the right foot.

have a good evening
BOB3

That's right cat,

don't get confused

you ask him to install, and then to repair

see you later
BOB3

Apparently cat, your system is down in the dumps

there remains the radical solution,

you look at this link, and you pay very close attention to the repair procedure

https://www.thesiteoueb.net/faq-astuces/fiche-pratique-42-comment-reparer-windows-xp.html

important excerpt
Insert the XP CD and boot from it at startup. In the menu that appears, click on "install". Windows will check your system and then you will have the option to repair. Be careful not to choose the "R" option the first time but rather the second time when you click "install". All you have to do is click on it and follow the instructions displayed.
normally it should work,
see you later
BOB3

Re cat,

it should be good if you have 525MB

retry the process: C:\Windows\ServicePackFiles\i386\WINNT32 /unattend

copy and paste without spaces at the beginning or the end

see you
BOB3

Re cat,

go see in C:\Windows\ServicePackFiles\i386\
what's there

normally you should have more than a gig of files
a+
bob3

Re cat,
sorry, I have to leave,

if you can run Runscanner,
you open it and go to history / backup to restore the keys you deleted,
otherwise
if you can wait until Tuesday,
if not try to repair with the XP CD, boot from your CD-ROM
and use the repair function,

Have a good day
BOB3

Re cat,

I've looked at the Kaspersky report,

I think the problem comes from there,
in his report he must have blocked several functions of the system,

excerpt

discovered: application presenting a potential risk Hidden data sending The process: C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpCtr.exe
discovered: application presenting a potential risk Hidden data sending The process: C:\WINDOWS\system32\rundll32.exe
discovered: application presenting a potential risk Hidden data sending The process: C:\Program Files\Internet Explorer\iexplore.exe
discovered: application presenting a potential risk Invader The process: C:\Program Files\RegCure\uninst.exe
discovered: application presenting a potential risk Hidden data sending The process: C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe

you need to explain to me,
when you start Windows,
does it show your desktop and your icons + taskbar at the bottom,

a+
BOB3

Hello cat,
in the registry
did you touch anything other than ----->exefile

see you +
BOB3

Re cat,

I know it's not easy when you're not used to it,

first of all, make a new restore point before doing the operation I sent you in 134

and be careful and take your time to replace all the keys I sent you

at the end, run Runscanner to check if there are any hieroglyphs
because every space, comma, uppercase, and lowercase letter matters

good luck bob
BOB3

P.S. put your answers, if I have a moment I will reply with my Blackberry,
I will be back around the 15th

Re cat,

don’t panic
you will copy what I send you into a file that you will name -----------> exefile.reg

look for a small file on your computer with extension xxxxxx.txt
you open it, you empty it,
and you copy all the text at the bottom starting from Windows
and you paste it in there, and you reduce the empty space at the bottom
you close it and you name it >>>>> exefile
it will save as exefile.txt
you rename it exefile.reg
you right-click on it, then Merge
and that's it

___________________________________________________________________________________________
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\exefile]
@="Application"
"EditFlags"=hex:38,07,00,00
"TileInfo"="prop:FileDescription;Company;FileVersion"
"InfoTip"="prop:FileDescription;Company;FileVersion;Create;Size"

[HKEY_CLASSES_ROOT\exefile\DefaultIcon]
@="%1"

[HKEY_CLASSES_ROOT\exefile\shell]

[HKEY_CLASSES_ROOT\exefile\shell\open]
"EditFlags"=hex:00,00,00,00

[HKEY_CLASSES_ROOT\exefile\shell\open\command]
@="\"%1\" %*"

[HKEY_CLASSES_ROOT\exefile\shell\runas]

[HKEY_CLASSES_ROOT\exefile\shell\runas\command]
@="\"%1\" %*"

[HKEY_CLASSES_ROOT\exefile\shellex]

[HKEY_CLASSES_ROOT\exefile\shellex\DropHandler]
@="{86C86720-42A0-1069-A2E8-08002B30309D}"

[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers]

[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PifProps]
@="{86F19A00-42A0-1069-A2E9-08002B30309D}"

[HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\ShimLayer Property Page]
@="{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"

________________________________________________________________________________

let me know if it worked
a+BOB3

Re cat,

I advise you to close Runscanner
you stay in the registry and go down gradually to spot the keys

you close it and then launch Runscanner again to check if it's okay

N.B. YOU MUST FOLLOW TO THE LETTER WHAT I SENT YOU
capital letters, lowercase, spaces, etc...

take your time
see you later
BOB

No panic,

you launch regedit.exe

you click on HKEY_CLASSES_ROOT
TO EXPAND EVERYTHING

YOU SCROLL DOWN WITH YOUR CURSOR TO FIND ----->exefile
-------------------------------------------------------------------------------------------------------------------
your answers should be in a row, don’t put answers in back and forth, specify in your reply which number it corresponds to from me, it avoids going up and down and is the best way to forget an answer,

were you able to fix HELP IN 121

DO NOT DELETE DEFAULTS
YOU PUT IN FRONT OF IT THE VALUES I GAVE YOU

example --- scrfile
(default) Screensaver

DON'T MESS UP, OPEN 2 PAGES OF THE SAME POST TO READ, CREATE KEYS, AND COPY PASTE
A+
BOB3

Re cat,

under HKEY_CLASSES_ROOT scrfile
you click to open (default) and enter this value ----> copy from the log, then paste

Screen saver

ok
you close your database, and you check in runscanner if they have disappeared.

N.B.
THE INFO YOU GIVE ME IS FROM WIN 2000.

A+
BOB3

Re cat,

HKEY_CLASSES_ROOT piffile
you click to open (default) and you enter this value ----> copy from the log, then paste
Shortcut for the MS-DOS program

then right-click on piffile, new, binary value, create it
and right-click on it, rename and name it
EditFlags

you click on it to open and enter this value
01 00 00 00

then right-click on piffile, new, string value, create it
and right-click on it, rename and name it

IsShortcut
no value to give

then right-click on piffile, new, string value, create it
and right-click on it, rename and name it

NeverShowExt
no value to give

ok

You check in Runscanner if it has disappeared or not
a+
BOB3

Re cat,

HKEY_CLASSES_ROOT htafile click to open (default) and enter this value ----> copy it from the log and paste it
HTML Application

then right-click on batfile, new, string value, create it
and right-click on it, rename it and name it
FriendlyTypeName

click on it to open it and enter this value
@C:\WINDOWS\system32\mshta.exe,-6412
ok

Check in Runscanner if it has disappeared or not
a+
BOB3