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No drive detected on Roxio Creator Basic.

choco -  
Hello,
I have a problem with my Roxio Creator Basic 9 program.
In fact, it indicates that it detects no drives.
I don't know what information to give you for you to help me solve this problem, so feel free to ask me and I will respond as quickly as possible!!!
Thanks in advance...
Céd.
Configuration: Windows Vista Internet Explorer 7.0

9 answers

  1. worminator
    Hello everyone
    I had the same problem as you, but after some research, here is the solution on Dell's website:
    http://support.euro.dell.com/support/topics/topic.aspx/emea/shared/support/dsn/en/document?c=ch&l=en&s=gen&docid=02E0F54D657A3BE3E0401E0A551719C1&journalid=4895A710EA8A2F2DE040A68F73281E90&Query=cm94aW8=&SystemID=INSPIRONI6400/E1505&ServiceTag=&contenttype=-1&os=-1&component=-1&lang=36441~7~380491&doclang=en&toggle=false
    Don't worry if the proposed solution doesn't belong to the same program, it works anyway.
    See you soon,

    Worminator
    1. jipe92
      What happiness... It worked for me too... In 10 minutes, after trying everything and anything for 2 days... Thank you for sharing your knowledge.... A big "Hi" of gratitude!!
    2. jouli
      Thank you for sharing your knowledge in computer science
      I had the same issue after trying several unsuccessful manipulations
      I tried yours and it worked

      Thank you a thousand times
    4. Flog78
      Great, it's working again!
    5. Ingrid13
      Hello, unfortunately the link provided is no longer valid. The Dell site states "The requested document is currently unavailable." Can you please help me as Roxio no longer recognizes my drives and I don't have any other burning software. Thank you in advance!!!
  2. skatcho
    Hello!

    I also had the same problem with my Roxio Creator 9 burner, and thanks to this solution everything is back in

    order, thank you!!!
    1. Jell22
      I don't have a Dell, but this solution worked for my problem with CD Creator.
      Thank you a thousand times!!!
      1. Honfleurais
        I went to Dell and downloaded the software, and it works.
        Thank you because I was able to fix my issue.
        Michel
        2. AVD89
          I found this on another forum, always try. I changed programs and everything is fine with Nero.

          http://www.commentcamarche.net/forum/affich 2727415 vista min dvd drive has disappeared

          You need to download this file that will modify the Windows registry.
          http://docxp.mvps.org/b1n/DisparitionCD.inf

          Then you will look for it where it was downloaded and right-click on it, then run it and it should normally work, but I haven't tested it.

          Good luck.
          2. traveler
            Hello

            I have the same problem. Roxio (Easy Media Creator 9) was working very well until recently. I realized the issue after the Vista update with SP1. Now it no longer detects any drives. My burner was changed recently and works with the Vista software. I uninstalled all the Roxio components and reinstalled everything using the CD provided with my computer, but it didn’t change anything.
            1. JOSE
              I have the same problem, did you get any answers?

              Best regards

              José
          3. bézur
            Hello, I also have the same problem and I don't know how to get out of it.
            1. AVD89
              Hello,

              I have the same problem as you, unfortunately I am in exams and I don't have the time to do research to solve the issue. But as soon as I finish, I will take the time if no one has found a solution.
              I will give some additional explanations in case someone can help us in the meantime.
              The DVD burner works with other programs (notably Deep Burner Pro), but when I open the program it displays "no drive detected" whereas I have no way to reinstall it since it's original and I don't have any software reinstallation CD provided.
              Probably a file, update, or driver error (even though it is up to date).
              Anyway, a nice little problem to solve :@

              Sorry I can't help you directly

              _