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How to turn on a Kobo e-reader
neoplan -  

Hello

Unable to turn on my Kobo e-reader, screen shows off. Thank you to anyone who answers

4 answers

  1.  baladur13 Moderator

    It could also be that the battery is "sick" too weak to be able to provide the energy needed. Prolonged storage without use or recharge is not very favorable.

    Very difficult to catch a black cat in a dark room.
    Especially when it isn’t there...

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    1. neoplan Author

      Hello

      yes, it has been unused for a long time, so what should I do? I called customer service and the woman who answered me kindly sent me an email with the steps to follow. I should note that I never connected it to the internet; I downloaded books via Calibre from a site in Quebec. they are easier to read than to listen to!

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  2. neoplan Author

    I don’t know normally when it worked well I used to turn it on by sliding an orange button on the side and now I can turn on the screen and turn it off with this button: I also have a black button on the top left of the orange button but no reaction? When I connect it to the computer there is no reaction?

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    1. neoplan Author

      Actually I thought I had lost it during my move, I turn it off after every use and it’s stuck on off but the screen lights up!

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      1. baladur13 Moderator

        Power supply connector that sticks ????

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    2. baladur13 Moderator

      Hello,

      See https://help.kobo.com/hc/fr/articles/360017477434-Allumez-et-%C3%A9teignez-votre-liseuse-Kobo

      Very hard to catch a black cat in a dark room.
      Especially when it isn’t there...

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      1. neoplan Author

        hello

        it doesn't unlock it for her, I'll try on their site!

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      2. baladur13 Moderator
        @neoplan

        If the display is "Off", it means you had turned it on. But then holding the power button pressed for too long causes it to shut down.

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