View original (French)

My tablet turned off

Solved
lili2468 -  
Hello, I have a SAMSUNG touchscreen tablet and yesterday I was using it as usual when suddenly it turned off. I thought it was the battery but it's not, and I can't turn it back on.

Can you please help me?

Thank you in advance for your help.

3 answers

  1.  TheSunshine
    Good evening,

    Try holding down the volume down button and the power button for 10 seconds and see if that works..

    Have a good evening
    32
    1. lili2468 Author
      thank you it worked

      have a good evening and thank you again
      1
    2. TheSunshine
      Happy for you,
      Good evening.
      1
    3. isabel38
      Good evening, my Galaxy Tab 3 turned off and I thought it was the battery, but it's not that, and I can't turn it back on.
      Can you help me please? THANK YOU
      0