Problème avec le centre de sécurité windows
kovu77 -  
Bonjour,
Voilà, lors de mon achat de mon ordinateur je me suis procurré la version d'évaluation de bitdefender total security 2009, qui expiré je l'ai désinstallé, puis, mis la version d'évaluation windows live one car, qui lui aussi expiré je l'ai donc désinstallé pour enfin installer kaspersky internet security 2009. Donc le voissi installé j'ai un message du centre de sécurité windows qui me dit que j'ai deux antivirus installé, qui sont bitdefender total security 2009 et kaspersky internet security 2009. Que faire pour enlever ce message ?
Merci d'avance.

--
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Configuration: Windows Vista Internet Explorer 7.0

8 réponses

  2. archet9
    Re,

    Compte tenu de ta version 64 bit ...
    ==> réinstalle kapersky à partir de ce lien stp.

    http://www.iskiv.net/sec/fr/kaspersky.support.64-bit.html

    a+
    2. kovu77 Auteur
      Voila
      Logfile of random's system information tool 1.06 (written by random/random)
      Run by Yacin at 2009-09-27 19:12:04
      Microsoft® Windows Vista™ Édition Familiale Premium Service Pack 1
      System drive C: has 744 GB (79%) free of 940 GB
      Total RAM: 4094 MB (52% free)

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 19:12:09, on 27/09/2009
      Platform: Windows Vista SP1 (WinNT 6.00.1905)
      MSIE: Internet Explorer v8.00 (8.00.6001.18813)
      Boot mode: Normal

      Running processes:
      C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
      C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
      C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
      C:\Program Files (x86)\Electronic Arts\EADM\Core.exe
      C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
      C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
      C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
      C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
      C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
      C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
      C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
      C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
      C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
      C:\Users\Yacin\Downloads\BitDefender_Uninstall_Tool.exe
      C:\Users\Yacin\AppData\Local\Temp\IXP000.TMP\UninstallTool.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Windows\SysWow64\Macromed\Flash\FlashUtil9f.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Program Files (x86)\Internet Explorer\iexplore.exe
      C:\Users\Yacin\Downloads\RSIT.exe
      C:\Program Files (x86)\trend micro\Yacin.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr?cobrand=hp-desktop.msn.com&ocid=HPDHP&pc=HPDTDF
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.fr/?gws_rd=ssl
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr?cobrand=hp-desktop.msn.com&ocid=HPDHP&pc=HPDTDF
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr?cobrand=hp-desktop.msn.com&ocid=HPDHP&pc=HPDTDF
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      F2 - REG:system.ini: UserInit=userinit.exe
      O1 - Hosts: ::1 localhost
      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
      O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
      O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
      O4 - HKLM\..\Run: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
      O4 - HKLM\..\Run: [OsdMaestro] c:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD64.exe
      O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
      O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
      O4 - HKLM\..\Run: [UpdateLBPShortCut] "c:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
      O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
      O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
      O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
      O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
      O4 - HKLM\..\Run: [DVDAgent] "c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
      O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
      O4 - HKLM\..\Run: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\RunOnce: [wextract_cleanup0] rundll32.exe C:\Windows\system32\advpack.dll,DelNodeRunDLL32 "C:\Users\Yacin\AppData\Local\Temp\IXP000.TMP\"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
      O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [EA Core] "C:\Program Files (x86)\Electronic Arts\EADM\Core.exe" -silent
      O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')
      O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')
      O8 - Extra context menu item: Ajouter à Kaspersky Anti-Banner - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
      O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
      O9 - Extra button: Statistiques de la protection du trafic Internet - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
      O13 - Gopher Prefix:
      O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.systemrequirementslab.com/srl_bin/sysreqlab_srl.cab
      O20 - AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~2\KASPER~1\KASPER~1\adialhk.dll
      O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
      O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)
      O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
      O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
      O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
      O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
      O23 - Service: HP Easy Backup Button Service (HPBtnSrv) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\HP Easy Backup\HPBtnSrv.exe
      O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
      O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
      O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
      O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
      O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
      O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
      O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
      O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
      O23 - Service: TV Background Capture Service (TVBCS) (TVCapSvc) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
      O23 - Service: TV Task Scheduler (TVTS) (TVSched) - Unknown owner - C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
      O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
      O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
      O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
      O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
      O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
      2. archet9
        Fais ceci pour voir ce qui est réellement
        installé sur ton pc:

        Télécharge RSIT (de random/random) sur le bureau :

        - Double clique sur RSIT.exe qui est sur le bureau
        - Clique sur Continue dans la fenêtre
        - RSIT téléchargera HijackThis si il n’est pas présent où détecté, alors il faudra accepter la licence
        - Poste le contenu de log.txt plus info.txt (réduit ds la barre de taches) à la fin de l’analyse .

        Les rapports sont dans le dossier ici C:\rsit
        a+

        1. kovu77 Auteur
          Maintenant il me dit que kaspersky internet security 2009 est activé mais son signale au centre de sécurité windows est dans un format qui n'est plus pris en charge. Que dois-je faire ?
          2. archet9
            Salut ,

            Tu as du, mal désinstaller Bit defender....

            Outil spécial de désinstallation Bit Defender disponible ICI.
            Sauvegarde l'outil sur ton ordinateur et lance-le.
            Clique sur le bouton Uninstall pour démarrer la désinstallation. Quand l'outil a terminé, redémarre ton ordinateur.

            a+