Probleme ecran bleu et redemarrage vista
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bobregman
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bobregman Messages postés 18 Statut Membre -
bobregman Messages postés 18 Statut Membre -
Bonjour a tous
Tous d'abort merci d'avance pour vos reponses
Voila c'est sur le pc de bureau a ma mere un acer Aspire M3100-JE7M
Les Caracteristique comment ca marche http://www.commentcamarche.net/guide achat/acer aspire m3100 je7m amd athlon 64 x2 4400 989026 caracteristiques techniques
Jai reinstaller avec les dvd de backup que nous avons fait a l'achat et la gros probleme un ecran bleu apparait de temp a autre et ne reste qu'une seconde ( le temp de vider la memoir je pense ) donc pas le temps de voir d'ou vien le probleme, alors j'en apelle a votre service et vos connaissance.
je vous poste les 3 fichier que windows vista me donne avant de rechercher une solution automatique.
il y a un fichier .dmp
a cette adresse en multi hebergeur
http://superuploader.net/126fb3150316-Mini100808-03-dmp.html
que jai reussie a ouvrir avec windbg et ki me donne sa
[color=#ff1800]Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\BobRegMan\Desktop\Mini100808-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Server 2008 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x8204f000 PsLoadedModuleList = 0x82166c70
Debug session time: Wed Oct 8 20:16:03.270 2008 (GMT+2)
System Uptime: 0 days 0:40:29.178
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
............................................................................................................................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {b1838a00, 0, 82104773, 2}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** WARNING: Unable to verify timestamp for fltmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : ntkrnlpa.exe ( nt+b5773 )
Followup: MachineOwner
---------
/color
un fichier .txt ici idem en multi hebergeur
http://superuploader.net/9b7e12150317-WER76F3-tmp-version-txt.html
et un autre .sysdata ici
http://superuploader.net/fbdea7150318-WER-343779-0-sysdata-xml.html
en esperant que je vous ai donner toute les clé pour parvenir a regler se probleme
je reste a votre disposition pour toute autre information
Merci d'avance
Tous d'abort merci d'avance pour vos reponses
Voila c'est sur le pc de bureau a ma mere un acer Aspire M3100-JE7M
Les Caracteristique comment ca marche http://www.commentcamarche.net/guide achat/acer aspire m3100 je7m amd athlon 64 x2 4400 989026 caracteristiques techniques
Jai reinstaller avec les dvd de backup que nous avons fait a l'achat et la gros probleme un ecran bleu apparait de temp a autre et ne reste qu'une seconde ( le temp de vider la memoir je pense ) donc pas le temps de voir d'ou vien le probleme, alors j'en apelle a votre service et vos connaissance.
je vous poste les 3 fichier que windows vista me donne avant de rechercher une solution automatique.
il y a un fichier .dmp
a cette adresse en multi hebergeur
http://superuploader.net/126fb3150316-Mini100808-03-dmp.html
que jai reussie a ouvrir avec windbg et ki me donne sa
[color=#ff1800]Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\BobRegMan\Desktop\Mini100808-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Server 2008 Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x8204f000 PsLoadedModuleList = 0x82166c70
Debug session time: Wed Oct 8 20:16:03.270 2008 (GMT+2)
System Uptime: 0 days 0:40:29.178
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Loading Kernel Symbols
............................................................................................................................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {b1838a00, 0, 82104773, 2}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** WARNING: Unable to verify timestamp for fltmgr.sys
*** ERROR: Module load completed but symbols could not be loaded for fltmgr.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : ntkrnlpa.exe ( nt+b5773 )
Followup: MachineOwner
---------
/color
un fichier .txt ici idem en multi hebergeur
http://superuploader.net/9b7e12150317-WER76F3-tmp-version-txt.html
et un autre .sysdata ici
http://superuploader.net/fbdea7150318-WER-343779-0-sysdata-xml.html
en esperant que je vous ai donner toute les clé pour parvenir a regler se probleme
je reste a votre disposition pour toute autre information
Merci d'avance
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2 réponses
voila il me la refait je vous mais le message de vista apres redemarrage
Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.0.6001.2.1.0.768.3
Identificateur de paramètres régionaux: 1036
Informations supplémentaires sur le problème :
BCCode: 50
BCP1: AAECD000
BCP2: 00000000
BCP3: 820D47D0
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\Mini100908-01.dmp
C:\Users\BobRegMan\AppData\Local\Temp\WER-53976-0.sysdata.xml
C:\Users\BobRegMan\AppData\Local\Temp\WER515A.tmp.version.txt
Lire notre déclaration de confidentialité :
https://privacy.microsoft.com/fr-fr/microsoft-error-reporting-privacy-statement
Signature du problème :
Nom d’événement de problème: BlueScreen
Version du système: 6.0.6001.2.1.0.768.3
Identificateur de paramètres régionaux: 1036
Informations supplémentaires sur le problème :
BCCode: 50
BCP1: AAECD000
BCP2: 00000000
BCP3: 820D47D0
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\Mini100908-01.dmp
C:\Users\BobRegMan\AppData\Local\Temp\WER-53976-0.sysdata.xml
C:\Users\BobRegMan\AppData\Local\Temp\WER515A.tmp.version.txt
Lire notre déclaration de confidentialité :
https://privacy.microsoft.com/fr-fr/microsoft-error-reporting-privacy-statement