Open a LaCie external hard drive
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Arnaud-lm
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Youpiiiiii -
Hello everyone,
I recently bought a new LaCie 500GB external hard drive (ref 301285E) in a store.
Everything was fine until the beginning of the week.
The hard drive is no longer recognized, and for good reason: the casing smells burnt, the LED no longer lights up, and the drive doesn't spin inside the enclosure.
I hope it's just a component that has burned out; in that case, I can open the casing and buy another one.
But if that's not the case, I'll lose my HDD, which is still under warranty...
So I have two questions:
1/ How do I open this case?
2/ Are there any "markers" inside that indicate it has been opened (pieces of plastic, glue spots, labels, etc.)?
Thank you in advance!
I recently bought a new LaCie 500GB external hard drive (ref 301285E) in a store.
Everything was fine until the beginning of the week.
The hard drive is no longer recognized, and for good reason: the casing smells burnt, the LED no longer lights up, and the drive doesn't spin inside the enclosure.
I hope it's just a component that has burned out; in that case, I can open the casing and buy another one.
But if that's not the case, I'll lose my HDD, which is still under warranty...
So I have two questions:
1/ How do I open this case?
2/ Are there any "markers" inside that indicate it has been opened (pieces of plastic, glue spots, labels, etc.)?
Thank you in advance!
4 réponses
For my part, I managed to open it by inserting a pair of nail scissors into the groove above the LED. There was a little click, and it came off on its own..... finally!
Good evening,
by opening your case, your warranty is voided, unless you manage to open it without leaving any marks (which I doubt because you are likely to have a hidden screw under a sticker)
regards
by opening your case, your warranty is voided, unless you manage to open it without leaving any marks (which I doubt because you are likely to have a hidden screw under a sticker)
regards
The case is held by 6 small tabs, distributed on 3 sides (all except the power side).
To open it, you need to force a bit by prying each side with a screwdriver.
There is no risk of breaking the tabs; they are only 1 mm thick and are sturdy.
Nothing will indicate that the case has been opened.
Finally, in my case, it is indeed the small power board that has burned out (the small blue LED no longer lights up).
The drive is connected directly via internal SATA connection.
(ouch, I held my breath -> 20 years of 3D archives on it!!!!)
The symptoms were the same as those described earlier in the thread.
A small noise when powering on (zzzzzz) as if the drive was trying to start, then nothing... then zzzzz.
That's it.
To open it, you need to force a bit by prying each side with a screwdriver.
There is no risk of breaking the tabs; they are only 1 mm thick and are sturdy.
Nothing will indicate that the case has been opened.
Finally, in my case, it is indeed the small power board that has burned out (the small blue LED no longer lights up).
The drive is connected directly via internal SATA connection.
(ouch, I held my breath -> 20 years of 3D archives on it!!!!)
The symptoms were the same as those described earlier in the thread.
A small noise when powering on (zzzzzz) as if the drive was trying to start, then nothing... then zzzzz.
That's it.
It seems that LaCie external hard drives are quite familiar with issues: mine (1 TB) is no longer recognized by my PC and it cycles, first making a slight takeoff noise and then a lighter clicking sound.
In your opinion, has the hard drive taken a hit or can the data be recovered?
Thank you for your help
Philippe
If it still isn’t recognized, in my opinion, the drive is dead and so are the data.......
the best is in image
http://membres.lycos.fr/ourson1/Extraire_01.jpg
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http://membres.lycos.fr/ourson1/Extraire_06.jpg