Pc très très lent, ccapp.exe ???

Bonjour,

Mon pc est devenu subittement très lent et quand je veux le couper, le message "voulez vous arreter le programme ccapp en cours..." apparait. Norton est pourtant installé et officiel. Etant incompétent dans le domaine, j'attends votre aide.

En vous remerciant d'avance,

Hugues
Configuration: Windows XP
Internet Explorer 7.0

3 réponses

  1. J'avais le même problème et j'ai reformaté mon PC puis j'ai installer le meilleur de Norton et j'ai tous mis à jour pour norton. Mais bon même norton n'est pas infaillible. Cependant c'est le meilleur.
    0
    1. bonjour

      le programme ccapp est un programme de norton voir le lien

      http://www.commentcamarche.net/processus/ccapp exe.php3
      0
      1. Merci beaucoup pour vos réponses rapides,

        Le pc ne m'appartenant pas, je ne peux désinstaller norton. En lisant certains forums, j'ai vu qu'on pouvait utiliser hijackthis pour voir si son ordi n'était pas infecté. Voici le rapport, incompréhensible pour moi :-)

        Merci d'avance

        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 09:50, on 2008-05-26
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v7.00 (7.00.6000.16640)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
        C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
        C:\WINDOWS\System32\WLTRYSVC.EXE
        C:\WINDOWS\System32\bcmwltry.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Program Files\Sybase\SQL Anywhere 9\win32\dbeng9.exe
        C:\WINDOWS\system32\aspimgr.exe
        C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
        C:\Program Files\Wave Systems Corp\Common\DataServer.exe
        C:\Program Files\Symantec AntiVirus\DefWatch.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Fichiers communs\Microsoft Shared\VS7DEBUG\MDM.EXE
        C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
        C:\WINDOWS\system32\nvsvc32.exe
        C:\WINDOWS\system32\svchost.exe
        C:\Program Files\Symantec AntiVirus\Rtvscan.exe
        C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
        C:\Program Files\WebDrive\wdservice.exe
        C:\WINDOWS\Explorer.EXE
        C:\Program Files\Apoint\Apoint.exe
        C:\Program Files\Apoint\HidFind.exe
        C:\Program Files\Apoint\Apntex.exe
        C:\WINDOWS\system32\rundll32.exe
        C:\WINDOWS\stsystra.exe
        C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
        C:\WINDOWS\system32\WLTRAY.exe
        C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe
        C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
        C:\PROGRA~1\SYMANT~1\VPTray.exe
        C:\Program Files\QuickTime\qttask.exe
        C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
        C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
        C:\Program Files\Dell\QuickSet\Quickset.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\Program Files\Sybase\Shared\Sybase Central 4.3\win32\scjview.exe
        C:\Program Files\Sybase\SQL Anywhere 9\win32\dbisqlg.exe
        C:\Program Files\Digital Line Detect\DLG.exe
        C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
        C:\Program Files\MSN Messenger\usnsvc.exe
        E:\HiJackThis.exe

        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.be
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
        R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
        R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://www.dell.com/fr-fr
        R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
        R3 - URLSearchHook: Yahoo! Toolbar avec bloqueur de fenêtres pop-up - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
        O2 - BHO: Aide pour le lien d'Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
        O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
        O2 - BHO: (no name) - {61FE9B52-998C-4C51-A842-B430E7AA0DE5} - C:\WINDOWS\system32\vtutq.dll (file missing)
        O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
        O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
        O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
        O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
        O2 - BHO: (no name) - {F6CAFA0A-78E4-43C4-91D9-5FEFEF99C9EE} - C:\WINDOWS\system32\jkhhg.dll (file missing)
        O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
        O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
        O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
        O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
        O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
        O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
        O4 - HKLM\..\Run: [ShowLOMControl]
        O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
        O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\FICHIE~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
        O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Fichiers communs\InstallShield\UpdateService\issch.exe" -start
        O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
        O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
        O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
        O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
        O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
        O4 - HKLM\..\Run: [HerculesCamService] C:\Program Files\Hercules\Hercules DualPix HD Webcam\CamService.exe
        O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
        O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [scheduler_monitor] D:\Program Files\init_scheduler.exe
        O4 - HKCU\..\Run: [SybaseCentral43] "C:\Program Files\Sybase\Shared\Sybase Central 4.3\win32\scjview.exe" -preload
        O4 - HKCU\..\Run: [DBISQL9] "C:\Program Files\Sybase\SQL Anywhere 9\win32\dbisqlg.exe" -preload
        O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE LOCAL')
        O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICE RÉSEAU')
        O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
        O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
        O4 - Global Startup: Digital Line Detect.lnk = ?
        O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
        O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
        O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
        O9 - Extra button: (no name) - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - (no file)
        O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
        O9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
        O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
        O16 - DPF: {5D80A6D1-B500-47DA-82B8-EB9875F85B4D} (Google Gadget Control) - http://dl.google.com/dl/desktop/nv/GoogleGadgetPluginIEWin.cab
        O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/...
        O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
        O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/...
        O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.new2.foto.com/ImageUploader4.cab
        O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = fmv.ulg.ac.be
        O17 - HKLM\Software\..\Telephony: DomainName = fmv.ulg.ac.be
        O17 - HKLM\System\CCS\Services\Tcpip\..\{3D6BF518-F3DE-40C9-BBBE-D322F94551F1}: NameServer = 139.165.40.1,139.165.32.13
        O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = fmv.ulg.ac.be
        O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
        O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
        O23 - Service: Adaptive Server Anywhere - BDFACSApp (ASANYe_BDFACSApp) - iAnywhere Solutions, Inc. - C:\Program Files\Sybase\SQL Anywhere 9\win32\dbeng9.exe
        O23 - Service: Microsoft ASPI Manager (aspimgr) - Unknown owner - C:\WINDOWS\system32\aspimgr.exe
        O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
        O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
        O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
        O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
        O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
        O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
        O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Fichiers communs\InstallShield\Driver\1150\Intel 32\IDriverT.exe
        O23 - Service: Microsoft Genuine Update Advantage - Unknown owner - C:\WINDOWS\system32\dllcache\mswan.exe (file missing)
        O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\MSCSPTISRV.exe
        O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
        O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
        O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Fichiers communs\Sony Shared\AVLib\PACSPTISVR.exe
        O23 - Service: ReaConverter scheduler service (rcp_service) - ReaSoft - D:\Program Files\rcp_scheduler.exe
        O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
        O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
        O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SsBeSvc.exe
        O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
        O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SPTISRV.exe
        O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Fichiers communs\Sony Shared\AVLib\SSScsiSV.exe
        O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
        O23 - Service: NTRU Hybrid TSS v2.0.7 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.7\bin\tcsd_win32.exe
        O23 - Service: WebDrive Service (WebDriveService) - Unknown owner - C:\Program Files\WebDrive\wdservice.exe
        O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
        0