Hello everyone! I don't understand, some software is impossible for me to download... like Ccleaner; I get an error message that says "can't initialize Plug-ins directory"! What should I do? Thanks in advance.

ccleaner impossible to download! : CCM

Réponse 1 / 11

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

Hello, if it's a rootkit that's blocking you, it's going to be hard to disinfect.

juju29

what can I do if it is indeed a rootkit?
is it detectable?
does it show up in a log?
thank you for your answers

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645 > juju29

start by running Malwarebytes and CCleaner from the provided sites; if that doesn't work, we'll reassess.

Réponse 2 / 11

Cesel45 Posted messages 13762 Registration date Status Contributeur Last intervention 2 845

Hello

This issue can occur in a restricted session.

If that's not your case, then the problem lies elsewhere.

Restart in "safe mode with networking (F8)....... "Administrator"

--
I don't have all the answers. I'm just here to help you.

Réponse 3 / 11

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

Hello again, start by running Malwarebytes followed by CCleaner in both cleaner and registry modes and an online virus scan with Bitdefender using Internet Explorer and post the Bitdefender report.
1) Malwarebytes: https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
2) CCleaner: https://www.malekal.com/tutoriel-ccleaner/
3) Online scan: http://www.commentcamarche.net/faq/sujet 8872 online scanner with Bitdefender
Read the tutorials carefully to apply them correctly, do them in order, thanks.

Réponse 4 / 11

Benjamin83260 Posted messages 133 Status Membre 2

Hello, I’m quite familiar with computers, but to solve your problem, I need to know 3 simple things

1) Are you trying to install CCleaner? Why? Virus detection? To secure the computer? ...

2) Which platform are you installing it on? CCM? Windows Antivirus? ...

3) What other security measures do you have in place? For example: AVAST, NORTON, SPYBOT, HITJACKS ...

I look forward to your response as soon as possible

Best regards, Benjamin83260

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

Benjamin83260 hello, Ccleaner is not a virus search tool but a cleaning software for all traces of the internet and the registry.

Benjamin83260 Posted messages 133 Status Membre 2 > jacques.gache Posted messages 34829 Status Contributeur sécurité

I know well, but I am not talking about virus detection by CCleaner. I was saying that if it was because she or he found a virus on their PC that this person wants to install it.

Sincerely, Benjamin83260

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645 > Benjamin83260 Posted messages 133 Status Membre

ok I didn't want to argue but since it's Avast as an antivirus, you shouldn't be surprised that it didn't catch it.

juju29

1) I'm trying to install it to do a little cleaning... until yesterday, I couldn't open Hotmail because IE was having a problem... the problem is resolved! But a weird envelope that appears in the taskbar (near the clock) every time a web page loads is worrying me a bit!
The fact that I can't download CCleaner reinforces my belief that something is off...
I tried via 01.net
Otherwise, I have Avast, Ad-aware, Spybot.

Réponse 5 / 11

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

If CCleaner doesn't work, try Malwarebytes and the online scan.

juju29

The malware analysis is complete; here is the report!

Malwarebytes' Anti-Malware 1.11
Database version: 662

Scan type: Full scan (C:\|F:\|)
Items scanned: 104414
Elapsed time: 40 minute(s), 26 second(s)

Infected memory process(es): 0
Infected memory module(s): 0
Infected Registry key(s): 1
Infected Registry value(s): 0
Infected Registry data item(s): 0
Infected folder(s): 1
Infected file(s): 4

Infected memory process(es):
(No malicious items detected)

Infected memory module(s):
(No malicious items detected)

Infected Registry key(s):
HKEY_LOCAL_MACHINE\SOFTWARE\Tencent (Adware.Agent) -> Quarantined and deleted successfully.

Infected Registry value(s):
(No malicious items detected)

Infected Registry data item(s):
(No malicious items detected)

Infected folder(s):
C:\Documents and Settings\Julien\Local Settings\Temp\NI.UGA6PV_0001_N122M2910 (Rogue.Multiple) -> Quarantined and deleted successfully.

Infected file(s):
C:\Documents and Settings\Julien\Local Settings\Temp\is-MDEGM.tmp\is-16K56.tmp (Trojan.Toolbar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Julien\Local Settings\Temp\NI.UGA6PV_0001_N122M2910\settings.ini (Rogue.Multiple) -> Quarantined and deleted successfully.
C:\WINDOWS\Fonts\ducahier.zip (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\svchost.MSNFix (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

Réponse 6 / 11

Benjamin83260 Posted messages 133 Status Membre 2

Dacor, so I'm sending you everything you need, but please, your email address to send it to you, otherwise it's impossible.

Sincerely, Benjamin83260

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

Benjamin83260, who do you want the address for to send what? I don't follow you anymore, whereas on the forum you can post your analysis reports.

Benjamin83260 Posted messages 133 Status Membre 2 > jacques.gache Posted messages 34829 Status Contributeur sécurité

I want Juju's address to send him the personal files of the CCLener downloads.

Best regards, Benjamin83260

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645 > Benjamin83260 Posted messages 133 Status Membre

For CCleaner, he can find it at the address I gave him or even here https://filehippo.com/download_ccleaner/. Otherwise, you can ask him to sign up, and that way you can send him a personal message.

juju29 > jacques.gache Posted messages 34829 Status Contributeur sécurité

Here you go! I scanned online with Bitdefender and it removed some viruses! Thanks!!
However, still can't download CCleaner: "can't initialize Plug-ins directory" shows up in an error window..
And then there's this kind of envelope that blinks in the taskbar when a web page is loading... I don't know what it could be!
Thanks again for everything Jacques.gache

Réponse 7 / 11

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

I was asking you for the Bitdefender report for verification of the disinfection, but if you say it's fine, okay, it's your PC
still run SmitFraudFix http://www.malekal.com/tutorial_SmitFraudfix.php

juju29

autant pour moi... I'm sending you all of that!!

BitDefender Online Scanner

Analysis report generated on: Sun, Apr 20, 2008 - 18:26:54

Scan path: A:\;C:\;D:\;E:\;F:\;G:\;H:\;I:\;J:\;

Statistics

Time
00:27:43

Files
81405

Directories
6390

Boot sectors
3

Archives
931

Program packages
8287

Results

Identified viruses
2

Infected files
8

Suspicious files
0

Warnings
0

Disinfected
0

Deleted files
6

Info on the engines

Virus definition
1166889

Engine version
AVCORE v1.0 (build 2422) (i386) (Sep 25 2007 08:26:36)

Plugin analysis
16

Plugin archive
41

Plugin unpack
7

Email plugins
6

System plugins
5

Scan settings

First action
Disinfected

Second action
Deleted

Heuristic
Yes

Accept warnings
Yes

Analyzed extensions
exe;com;dll;ocx;scr;bin;dat;386;vxd;sys;wdm;cla;class;ovl;ole;hlp;doc;dot;xls;ppt;wbk;wiz;pot;ppa;xla;xlt;vbs;vbe;mdb;rtf;htm;hta;html;xml;xtp;php;asp;js;shs;chm;lnk;pif;prc;url;smm;pfd;msi;ini;csc;cmd;bas;

Exclude extensions

Email analysis
Yes

Archive analysis
Yes

Analyze program packages
Yes

File analysis
Yes

Boot scan
Yes

File analyzed
Status

C:\!KillBox\GbPluggin\gbiehcef.dll
Infected by: Generic.Banker.Delf.F6C70493

C:\!KillBox\GbPluggin\gbiehcef.dll
Disinfection failed

C:\!KillBox\GbPluggin\gbiehcef.dll
Deleted

C:\!KillBox\GbPluggin\gbpdist.dll
Infected by: Trojan.Banker.Delf.YDZ

C:\!KillBox\GbPluggin\gbpdist.dll
Deleted

C:\Program Files\GbPluggin\gbiehcef.dll
Infected by: Generic.Banker.Delf.F6C70493

C:\Program Files\GbPluggin\gbiehcef.dll
Disinfection failed

C:\Program Files\GbPluggin\gbiehcef.dll
Deletion failed

C:\Program Files\GbPluggin\gbpdist.dll
Infected by: Trojan.Banker.Delf.YDZ

C:\Program Files\GbPluggin\gbpdist.dll
Disinfection failed

C:\Program Files\GbPluggin\gbpdist.dll
Deletion failed

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133963.dll
Infected by: Generic.Banker.Delf.F6C70493

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133963.dll
Disinfection failed

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133963.dll
Deleted

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133964.dll
Infected by: Trojan.Banker.Delf.YDZ

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133964.dll
Deleted

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133986.dll
Infected by: Generic.Banker.Delf.F6C70493

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133986.dll
Disinfection failed

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133986.dll
Deleted

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133987.dll
Infected by: Trojan.Banker.Delf.YDZ

C:\System Volume Information\_restore{187191F8-378D-4B61-9872-B83152D14471}\RP503\A0133987.dll
Deleted

juju29

Here is the Smitfraudfix report... should I follow the disinfection report in safe mode?

SmitFraudFix v2.315

Report created at 18:58:11.14, 20/04/2008
Executed from C:\Documents and Settings\Desktop\SmitfraudFix
OS: Microsoft Windows XP [version 5.1.2600] - Windows_NT
The file system type is NTFS
Fix executed in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\PMJ151LA.BIN
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

Corrupted hosts file!

127.0.0.1 www.legal-at-spybot.info
127.0.0.1 legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Julien

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Julien\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Julien\Favorites

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop items

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://gfx2.hotmail.com/tab.bg.dln.gif"
"SubscribedURL"="http://gfx2.hotmail.com/tab.bg.dln.gif"
"FriendlyName"=""

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My homepage"

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!!Warning, the keys that follow are not necessarily infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!!Warning, the keys that follow are not necessarily infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Warning, the keys that follow are not necessarily infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Warning, the keys that follow are not necessarily infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!!Warning, the keys that follow are not necessarily infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
DNS Server Search Order: 192.168.30.1
DNS Server Search Order: 0.0.0.0

HKLM\SYSTEM\CCS\Services\Tcpip\..\{1701CD20-FBE9-4A10-94F0-39F4F55919F8}: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CS1\Services\Tcpip\..\{1701CD20-FBE9-4A10-94F0-39F4F55919F8}: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CS2\Services\Tcpip\..\{1701CD20-FBE9-4A10-94F0-39F4F55919F8}: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.30.1 0.0.0.0

»»»»»»»»»»»»»»»»»»»»»»»» Searching for wininet.dll infection

»»»»»»»»»»»»»»»»»»»»»»»» End

Réponse 8 / 11

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

Okay, you disable and then re-enable System Restore as explained here http://service1.symantec.com/SUPPORT/INTER/tsgeninfointl.nsf/fdocid/20020830101856924
and you run smitfraudfix as I added in the previous message.

juju29

I did what you told me! Here is the second SmitFraudFix report:

SmitFraudFix v2.315

Report made at 19:09:49,46, 20/04/2008
Executed from C:\Documents and Settings\Desktop\SmitfraudFix
OS: Microsoft Windows XP [version 5.1.2600] - Windows_NT
The file system type is NTFS
Fix executed in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\PMJ151LA.BIN
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

»»»»»»»»»»»»»»»»»»»»»»»» hosts

Corrupted hosts file!

127.0.0.1 www.legal-at-spybot.info
127.0.0.1 legal-at-spybot.info

»»»»»»»»»»»»»»»»»»»»»»»» C:\

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Julien

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Julien\Application Data

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Julien\Favorites

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

»»»»»»»»»»»»»»»»»»»»»»»» Desktop items

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="http://gfx2.hotmail.com/tab.bg.dln.gif"
"SubscribedURL"="http://gfx2.hotmail.com/tab.bg.dln.gif"
"FriendlyName"=""

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\1]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My homepage"

»»»»»»»»»»»»»»»»»»»»»»»» IEDFix
!!! Attention, the keys that follow are not necessarily infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» VACFix
!!! Attention, the keys that follow are not necessarily infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!! Attention, the keys that follow are not necessarily infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!! Attention, the keys that follow are not necessarily infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Winlogon
!!! Attention, the keys that follow are not necessarily infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""

»»»»»»»»»»»»»»»»»»»»»»»» Rustock

»»»»»»»»»»»»»»»»»»»»»»»» DNS

Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
DNS Server Search Order: 192.168.30.1
DNS Server Search Order: 0.0.0.0

HKLM\SYSTEM\CCS\Services\Tcpip\..\{1701CD20-FBE9-4A10-94F0-39F4F55919F8}: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CS1\Services\Tcpip\..\{1701CD20-FBE9-4A10-94F0-39F4F55919F8}: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CS2\Services\Tcpip\..\{1701CD20-FBE9-4A10-94F0-39F4F55919F8}: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.30.1 0.0.0.0
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=192.168.30.1 0.0.0.0

»»»»»»»»»»»»»»»»»»»»»»»» Wininet.dll infection search

»»»»»»»»»»»»»»»»»»»»»»»» End

Réponse 9 / 11

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

yes go all the way

Réponse 10 / 11

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

You performed the disinfection in safe mode for smitfraudfix, so it should be fine. You uninstall ccleaner from add or remove programs if it’s there, and then go to your hard drive, program files, and if there’s a ccleaner folder, you delete it. Then you try to reinstall it either from malekal.com where you have the tutorial to understand, or here http://www.commentcamarche.net/telecharger/telecharger 168 ccleaner. If it installs successfully, you use it in its two modes: cleaner and registry.

juju29

I'm sending you the report in safe mode:
I'm also doing what you told me for CCleaner...

SmitFraudFix v2.315

Report made at 19:32:08,00, 20/04/2008
Executed from C:\Documents and Settings\Desktop\SmitfraudFix
OS: Microsoft Windows XP [version 5.1.2600] - Windows_NT
The file system type is NTFS
Fix executed in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, the following keys are not necessarily infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Stopping processes

»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.1001-search.info
127.0.0.1 1001-search.info
127.0.0.1 www.100888290cs.com
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juju29

Good evening Jacques.gache!
It is impossible to download CCleaner... but the worst part is that the problem I thought I had resolved last night has come back... namely, when I go to my Hotmail page, the internet page freezes and an error message appears "Internet Explorer has encountered a problem..." everything is blocked!! I can only restart the PC through the "start" menu!
What should I do?
Moreover, I ran another scan with Bitdefender online and the infected files cannot be deleted... there is a Gbplugin folder in C: but I cannot delete it!
Thank you

BitDefender Online Scanner

Scan report generated on: Sun, Apr 20, 2008 - 21:10:03

Scan paths: A:\;C:\;D:\;E:\;F:\;G:\;H:\;I:\;J:\;

Statistics

Time
00:20:10

Files
76858

Directories
6243

Boot sectors
3

Archives
806

Program packages
7812

Results

Identified viruses
2

Infected files
2

Suspected files
0

Warnings
0

Disinfected
0

Files deleted
0

Engine info

Virus definition
1167103

Engine version
AVCORE v1.0 (build 2422) (i386) (Sep 25 2007 08:26:36)

Plugin analysis
16

Plugin archive
41

Plugin unpack
7

Email plugins
6

System plugins
5

Scan settings

First action
Disinfect

Second Action
Deleted

Heuristic
Yes

Accept warnings
Yes

Extensions scanned
exe;com;dll;ocx;scr;bin;dat;386;vxd;sys;wdm;cla;class;ovl;ole;hlp;doc;dot;xls;ppt;wbk;wiz;pot;ppa;xla;xlt;vbs;vbe;mdb;rtf;htm;hta;html;xml;xtp;php;asp;js;shs;chm;lnk;pif;prc;url;smm;pfd;msi;ini;csc;cmd;bas;

Exclude extensions

Email analysis
Yes

Archive analysis
Yes

Program package scanning
Yes

File analysis
Yes

Boot analysis
Yes

File analyzed
Status

C:\Program Files\GbPluggin\gbiehcef.dll
Infected by: Generic.Banker.Delf.F6C70493

C:\Program Files\GbPluggin\gbiehcef.dll
Disinfection failed

C:\Program Files\GbPluggin\gbiehcef.dll
Deletion failed

C:\Program Files\GbPluggin\gbpdist.dll
Infected by: Trojan.Banker.Delf.YDZ

C:\Program Files\GbPluggin\gbpdist.dll
Disinfection failed

C:\Program Files\GbPluggin\gbpdist.dll
Deletion failed

Réponse 11 / 11

jacques.gache Posted messages 34829 Status Contributeur sécurité 1 645

passes msnfix https://www.malekal.com/supprimer-virus-desinfecter-pc/

Ccleaner impossible to download!

11 réponses

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